Nothing

Clean and big room Good location Warm receptionist

Stayed in May 2023

location room size

Stayed in April 2023

They charged us 22 euros for one nights parking.........

Great location, breakfast excellent... room very good

Stayed in April 2023

The staff was really nice. Loved that there was a pool available only for me and my family.

Stayed in February 2023

Early / late season so the roof terrace was closed whilst we were there.

Lovely room with a large comfortable bed, staff very helpful, breakfast exceptional. The location is just at the top of the Main Street so everywhere walking distance so kept car in garage.

Stayed in April 2023

Parking in the hotel building is limited. Parking nearby has confusing navigation and high prices.

Hotel is very nice, room was great

Stayed in April 2023

A little bit dusty in the room and the parking a bit expensive even for Andorra

Spacefull room

Stayed in March 2023

Would have been nice if there was a kettle in the room with tea/coffee facilities. A pool on the top floor of the hotel is at an additional cost and must be booked in advance.

Excellent hotel. Kind staff. We got our room and there was a very heavy smell of cigarettes (we booked a non-smoking room). We contacted the reception and immediately our room was changed to another room. The room is spacious and clean. Excellent and varied breakfast. Good and free Wifi. Excellent location- about 5 minutes walk from Caldea spa complex and about 2 minutes walk from the shopping boulevard. We enjoyed very much, highly recommended!

Stayed in February 2023

breakfast and dinner, location,

Stayed in February 2023

Dinner is menu based and food could be much better in my opinion. Room is not very spacious and basic amenities like electric kettle for tea/coffee was missing.

Good location, clean, comfortable and very friendly and attentive staff. Thank you Barbara and Brenda for your kind approach for solving the issues we encountered.

Stayed in January 2023

We had an issue regarding our ski passes which we bought from the hotel, so the lady at the reception confirmed to us that we can use them in different days not necessarily consecutive days so we lost one day thinking we can use it. At the check out they charged us as we used the ski pass and then later that day they charged my card without my permission with the amount for the day we didn’t used. it was a misunderstanding from their staff which has cost us 115€ 🙄

location is great, they offered free shuttle from the hotel to the télécabine which was great, however on the way back even though we booked it the bus never showed up! Cleaning is good, maybe they should have more options for breakfast, a bit poor food.

Stayed in January 2023

The receptionist Brenda, very nice girl from Argentina, did her best to make my trip amazing, she explained everything very clearly, polite and friendly, impeccable english and a lot patience. I would like to thank her because I did the tour exactly as she advised me and I really enjoyed. Thanks Brenda! you are an excellent professional.

Stayed in December 2022

My room is next to the street so there are some noises from cars but they are tolerable.

Great location and friendly staff. I am satisfied with all facilities.

Stayed in November 2022

The spa is composed of just a sauna and a tiny pool. For me, it was relaxing nonetheless and a nice addition to my stay; however, it's good to mention this as some people may have higher expectations. The price is 7 euros but then you can go all the times you want during your stay. I think it was worth it.

The bed was super comfy. The breakfast is great. Not many options but just enough and the options are tasty. The location is excellent.

Stayed in October 2022

The rooms could be updated (like the lobby which was nice), a few things were falling apart and soundproofing wasn't that great. Note that you pay extra for everything else than the room (parking, sauna, pool, breakfast). Bed could be made ready. The blanket was in the cupboard, on the bed was only the cover.

The staff was very welcoming and friendly, the location is great in the middle of the center next to restaurants etc. We parked on one of the puclic car parks which are plenty and a bit cheaper but the hotel also has a garage. Parking places on the street (which are the cheapest) hard to find. The room was clean and bed very comfy. We enjoyed the (private) pool&sauna (7e per person). Our room had a window to the next wall but it was okay as it made it quiet in the night. Overall a great stay!

Stayed in September 2022

Expensive parking

Good location close to the Spa. Nice and lovely receptionist giving recommendations. The rooftop terrace was the highlight

Stayed in July 2022

Booked junior room, advert said coffee pods were supplied. went to reception to ask for coffee pods for both rooms booked and promised for both rooms but just two pods delivered to one room. Would expect for price and level of room to at least have some milk for coffees and proper cups but only mini throwaway cup available. the top bar is only available certain nights. Unfortunately whilst eating breakfast staff spent the entire time next door dragging chairs across the tiles getting the room ready. noise was horrendous.

Location to shops, restaurants was great. Being able to park onsite a bonus and early check in was appreciated. size of room was great. Good selection for breakfast.

Stayed in October 2022

The toilet did not flush so they gave us a bucket to use for flushing (in fairness they waived the parking fee)

The hotel is nice. The toilet would not flush, even though the bidet next to it had water. Tap and shower were fine. Nice breakfast

Stayed in October 2022

A bit outdated. Entrance and exit to and from the parking are the same. It is no room to park in the front of the hotel to unload your luggage. The restaurant is way overpriced. We went just across the street to Carfour and got everything we needed.

We liked the location (few minutes to Cadea Spa), the hotel in general/room in particular, and breakfast.

Stayed in September 2022

Breakfast, big and silent room

Stayed in July 2022

Parking is expensive.

Excellent location, delicious and good value tapas at the bar. Comfortable bed. Friendly staff.

Stayed in September 2022

rooms were on the cold side, that’s all

great hotel, location and value, super friendly staff, especially the beautiful receptionist with glasses !

Stayed in September 2022

room was not very clean but passable. there used to be free coffee 24hrs in lobby, not anymore. New roof bar is cool but if you are the floor below it’s noisy in your room.

stayed here before. good location.

Stayed in September 2022

Directions inside the town how to reach the hotel were not find.

Breakfast was excellent! The Spa was wonderful and we got for free towels in the hotel! Superb!

Stayed in September 2022

tiny rooms. old beds. check in lady very rude. no maintenance staff at night to deal with a simple problem

good food. good location

Stayed in August 2022