The hotel has a great view over Pas de La Casa. Room was clean, large and very cozy. They offer free transfer to the slopes at 9am and return at 5pm which is very convenient. You can also rent all the necessary ski equipment in the hotel. The hotel staff was very polite, helping and giving tips to improve our experience

Stayed in January 2025

Nothing

That is our third time we stayed there and we will go back again.

Stayed in January 2025

Everything for a good trainingcamp and also nice quiet travel. Great facilities. Excelent stay.

Stayed in August 2024

Room was amazing and very big, nice new furniture and bathroom was amazing. Great view. Food was amazing for dinner buffet/breakfast.

Stayed in June 2024

Nothing regarding the hotel, but the information about accessibility should be VERY CLEAR on their page to prevent other guest to make the same mistake, otherwise they gonna feel stuck in the hotel like us.

We stayed in room 109, which was new, modern, spacious, and very clean. The bed was very comfortable. Breakfast was very basic, with the same options every day, but good. The staff were friendly and helpful. However, the main disclaimer is: DON'T BOOK THIS HOTEL IF YOU DON'T HAVE A CAR. The hotel is up in the mountains and has no access to public transport. Getting a taxi there is difficult or impossible. There are no taxis at Pas de la Casa, so if you need one, they have to come from Andorra Velha (30 - 40 min away) to pick you up and drive you on a 5-minute journey to the hotel, which costs 50 euros. The hotel offers 2 free transfers a day: one at 8:45 am to go down to town and one around 5:30 pm ish to return to the hotel. Other than that, you need to pay 25 euros for the transfer (if they are available). Despite the transportation issue, I would recommend the hotel. It has a beautiful view and offers ski-in and ski-out access if you are able to ski on blue/red pistes.

Stayed in March 2024

Breakfast can be improved but over all not bad.

Perfect location and easy drive to near by lifts. Clean hotel with new facilities. Cheapest ski rental in the area and you get lockers for free. really cost effective and great experience. Even the bar was nicely done with great staff helping around.

Stayed in February 2024

BEST

Stayed in January 2024

restaurant buffet is expensive, only option unless you drive into town

nice staff, clean room, warm

Stayed in December 2023

The WC / shower combo is silly - two cubicles separated by a wall with a translucent sliding door that closes one or the other. We are seniors and the cramped WC space with door closed is impossible to manoeuvre for us. There is one light button, for the WC, but the shower has a sensor so sensitive that the light to the shower goes on every time we pass by. Now, if you have to go twice a night, and the door is translucent, and your partner is sleeping...

Location is fantastic and in summer not crowded. Room is large enough and has a table, a chair and spaces to put your bag. Beds are comfy. We dined an assortment of 'tapas' and they were all good and not expensive.

Stayed in August 2023

The person of the ski rental was little bite more “sleepy”

great location, next to the slopes. the team was very helpful (reception, restaurant and bar).

Stayed in February 2023

There really wasn't anything I didn't like.

Nice mountaintop location. Friendly staff, good food and drinks at the bar. Comfortable bed, simple room.

Stayed in December 2022

Nothing.

The location!

Stayed in August 2022

nothing to mention

The staff was very friendly. The hotel was very clean. We went there with my family and we were quite happy with this choice.

Stayed in August 2022

The room was a little dated but we knew that when we booked so no expectations of anything more.

Franco at reception was fantastic! Very friendly, remembered our names and was very helpful. The food was great. Not 5 star, but healthy, fresh and tasty. Beds were comfy. The renovated parts of the hotel were greats

Stayed in July 2022

Pillows were absolutely rubbish!

Absolutely fantastic hotel right at the top of the Pyrenees. Our family room was a great size and well equipped. Staff were really helpful and the bar whilst a bit pricey was still a great place

Stayed in June 2022

Location is magnificent!!! As were all of the staff Some of the rooms are nicer than others but the hotel is delightful

Stayed in May 2024

No sockets to charge your devices next to the bed. Strong bad smell in the room, was not going out even with the window open, every time we enter the room we had to run and open the window to let the smell go at least a bit. Breakfast is from 8 until 10, first day we came at 9 and half of the food was gone, they did not replace it. Food variety could be a bit better. Very bad noice isolation, we could hear all the conversations from the neighbor rooms. Very low ceilings in the room, felt a bit claustrophobic. Extremely low profile pillows, sleeping on them was very uncomfortable.

The location and the view when you leave the hotel, not from the room. The stuff was friendly. Clean room although very old.

Stayed in March 2024

Been there 3 times, every time I got an old room, that was long overdue a renovation. Can't get a coffee before the bar opens past 9 am

Close to track; Bedding and towels changed daily; Ski rental decent priced;

Stayed in February 2024

The room was absolutely awful. It was very small, beds was rock hard, pillows wafer thin, zero natural light. We left the hotel at 3am because we could not sleep.

Location was great and it was very convenient having the ski hire on site.

Stayed in December 2023

We arrived around 17:00. The hotel was closed, there was nobody, well after checking was supposed to be open. I called several times, noone answered. After waiting for nearly one hour, we had to look for another hotel nearby, and fortunately found one. When we then requested a refund of the room charge, the hotel flatly refused. Downright dishonest!

Nothing

Stayed in October 2023

Staff charged us again when we had already paid, which we had to point out and correct with them. The hotel was not full but we were ina room with no view. A bike team was staying there and they were looked after to the detriment of everyone else

From my scores you can see not much.

Stayed in May 2023

was told diner was till 10, then at 8:55 was told it would shut at 9! receptionist had to tell them to keep it open till 9:30 at least. also bar was closed and told we could only drink our stuff in lobby till 9!

was clean and rooms ok, bar looked nice but was closed !

Stayed in May 2023

We have been using the Pic Maia hotel for the last 12 years and found that the quality of the rooms year-on-year improved. Unfortunately, this year we were put in a room that was very poor at the back of the hotel, I found this odd as the hotel was under-occupied. Why were we put in a low-quality room when there must have been high-quality rooms unoccupied?

Staff and all the common facilities were excellent.

Stayed in February 2023

Room very basic and small - it was so hot even with the rads turned off and the window open. Next door kept us awake all night with their talking - not well sound proofed.

Restaurant was good for 1 night as a buffet was all they had - the bar and staff are excellent.

Stayed in February 2023