Carretera General 2, Edificio Prat De Les Molleres, AD100 Soldeu, Andorra
#20 of 52 hotels in Soldeu
Guests' ChoiceBased on 202 apartment reviews
8.3Cleanliness
8.7
Comfort
8.6
Location
8.3
Facilities
8.4
Staff
8.6
Value for money
8.4
Free Wifi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 20, 2025
Christine
United KingdomNowhere to store skis or boots. No facilites, bar or anything.
Modern apartment duplex lots of room 2 bathrooms.
Stayed in February 2025
Reviewed: March 16, 2025
Julie
United KingdomSomeone was available when we arrived, made check in easy. Apartments 5-10mins walk to gondola
Stayed in March 2025
Reviewed: March 11, 2025
Steven
BelgiumCheck in times
All went well
Stayed in March 2025
Reviewed: March 10, 2025
Charleshaworth
FranceDownstairs bathroom was very cramped
Nice sized apartment with everything we needed for our trip. Very well priced and only 5 mins walk from the ski lifts
Stayed in March 2025
Reviewed: March 8, 2025
Vlad
RomaniaIt was not that clean in the apartment. The instructions on booking was to pickup the key in another town, howerever there was a front desk available until 5.
Overall everything was ok, it's expensive for what it offers but that's the whole Andorra
Stayed in March 2025
Reviewed: March 6, 2025
Pirje
EstoniaThe communication was slow and very last minute about keys and it was necessary to remind about late arrival several times. However when instructions arrived, they were very clear and professional and it was easy to enter the property. In the booking com site it was still outdated information which said that outside of checkin time the keys are received from Andorra La Vella, which is about 50 min drive from the location.
Stayed in March 2025
Reviewed: February 22, 2025
Kate
United KingdomWalls were thin and could hear other guests through the walls and in the hallways but not too badly i guess. To be honest for the price we'll worth it. Everywhere we have stayed in Soldeu for the last 5 years has had same issue think it's just how the buildings are built there.
Really good duplex with 2 bathrooms etc and just really good.
Stayed in February 2025
Reviewed: February 19, 2025
Sam
PortugalThe kitchen lacked some facilities that we were expecting (oven, dishwasher). Some of the pots and pans had seen better days but plenty other crockery and cutlery. Downstairs shower/bathroom rather small and cramped. However, plenty hot water which was great! Some noise from the road during the nights.
The location of the apartment is close to Soldeu centre, its shops and restaurants and ski lifts. The apartment was very clean and beds comfortable.
Stayed in February 2025
Reviewed: February 8, 2025
Paul
United KingdomThere’s a fair bit of road noise, but it’s really central so can’t complain too much.
Great location, incredible value for money.
Stayed in January 2025
Reviewed: January 17, 2025
Molly
United KingdomVery clean and spacious. Had everything we needed for our stay.
Stayed in January 2025
Reviewed: December 30, 2024
William
United KingdomLocated on a busy main road, downstairs bathroom is tricky to access. Bath had been painted and was peeling. Not that close to the gondolas with small children.
Apartment was clean, warm and well equipped.
Stayed in December 2024
Reviewed: December 13, 2024
William
United KingdomNo hot water when we arrived, and the accommodation is on 2 levels so anyone staying with small children need to be aware that a stair gate is required to avoid danger. The bath has been painted and so the surface is uneven and peeling off in some places. No oven or dishwasher.
Good location, easy access and well equipped. Plenty of cupboard space.
Stayed in December 2024
Reviewed: October 13, 2024
Paul
AustraliaPicking up Keys from a hotel 20 KMS away is a poor option and should be lock box on site as in mountain valley traffic can be over an hour. Be Aware for info is after booking until you map the key point from the residence point.
Great stay for street front with parking under, clean and tidy, lift and entry is good, BE AWARE the key collection was 20 KM away in another town which coming from the north was 40 km round trip to get the key from another Hotel in Andorra La Vella - from the south would be on the way if you have a car or a drama if your arrive into Soldeu 20 kms away.
Stayed in October 2024
Reviewed: September 28, 2024
Keith
United KingdomIf outside the timeframe for check in communication was a little awkward
Fab accommodation once we got into the complex
Stayed in September 2024
Reviewed: August 20, 2024
Jennifer
SpainIt was a little warm in August at night to sleep without A/C. We had to open the windows, but it was on a busy street so there were street lights and noisy passersby. A few fans would remedy this issue.
The space was nice and comfortable with gorgeous views.
Stayed in August 2024
Reviewed: July 19, 2024
Jordi
SpainThere are so some echoes caused by neighbor guests
The apartment is very well equipped and clean. Full of nice restaurants around
Stayed in July 2024
Reviewed: July 2, 2024
Ákos
HungaryThe chéck in. We cound get the keys in andorra la vella, despite i sent all the id cards and paid everithing 2 days earlier. They cound not bring the keys the the apartmant's kay safe.
Nice clean aparment, just few minutes falk form val d'incles
Stayed in June 2024
Reviewed: June 7, 2024
David
United KingdomWe were not informed, when told to pick up the keys to the apartment, that it was 18 kilometres away. Hotel receptionist stated it was in the email. It definitely was not. Downstairs bathroom very small, you have to be careful that you don’t fall into the shower as you open the door Sleepy little town, no bars open after 7pm. We managed to find a lovely steak house, the only place open Small supermarket 10 minutes walk away
Nice apartment, plenty of kitchen stuff including a kettle. Comfy beds, shower ok. Toiletries included, nice towels.
Stayed in May 2024
Reviewed: May 28, 2024
Assiya
FranceWe had to go to another place for checkin. Luckily we were on the car, otherwise it wouldn’t be easily done for one night only.
Spatious and best value for money
Stayed in May 2024
Reviewed: May 24, 2024
Varga
NetherlandsThe pictures were pretty different on booking as in the real. We had to check out at 11, but before 10 they already were knocking on our doors. It's literally no place to smoke nowhere. We stayed for 1 night so it was okay, but I wouldn't stay longer.
The view was nice. The bed was comfortable.
Stayed in May 2024
Reviewed: April 9, 2024
Alexandra
United KingdomLocation
Stayed in April 2024
Reviewed: April 1, 2024
Nivin
United Kingdom- Quite close to the road, so the rooms facing it lack noise insulation; earplugs are a must. - Smaller second bedroom with twin beds in it, with a window opening onto a blank wall & what appeared to be an internal lightwell, which gave it a claustrophobic feel. - A series of mishaps on day one of skiing left us without access to the apartment. Despite explaining the unavoidable situation to the property's main line, we were refused spare keys and calls after the initial abrupt hang-up went unanswered. Fortunately, a ski resort staff intervened & we were told to go to another location to collect our spare keys. Small as the country is, this return trip took over two hours because we had to travel via bus in our ski gear & with our equipment. While we understand the importance of adhering to the reception’s 5pm closing time, a more flexible or empathetic approach in extenuating circumstances would have been greatly appreciated. Were it not for the kindness of a stranger, we would have been left stranded overnight in low temperatures.
Spotless, well-equipped and spread across two floors, with heated floors! Spacious master bedroom & living room with a mountain view, with blackout blinds throughout. They also leave keys for unexpected late check-ins in a safe box, which is thoughtful.
Stayed in March 2024
Reviewed: March 26, 2024
Julie
United KingdomWi-fi not very good
Clean, comfy apartment and spacious.
Stayed in March 2024
Reviewed: March 18, 2024
Jane
United KingdomWi-Fi was intermittent
Not available
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content