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Reviews of Hotel Pyrénées This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Avinguda Princep Benlloh, 20, AD500 Andorra la Vella, Andorra

#47 of 76 hotels in Andorra la Vella

Guests' Choice

Review Score

Based on 907 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.7

  • Location

    9.1

  • Facilities

    8.4

  • Staff

    8.9

  • Value for money

    8.5

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 451 - 475

  • Reviewed: June 22, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was great.

    The location was perfect, walking distance to main tourist places, Merixtell Avenue and places to eat. There is a coin laundry in front of the hotel. The bus stop is in front of the hotel that allows you to visit the different towns around.

    Stayed in June 2023

  • Reviewed: June 18, 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was some sort festival going on whilst I was there and I had 2 nights of loud music up until midnight.

    Very friendly staff, good value, nice clean rooms.

    Stayed in June 2023

  • Reviewed: June 11, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    no sound isolation, asked for a quite room but they gave me the most noisy - reception just under, just in from of main stairs and elevator. staff is unwelcome. It is not possible to ask newly arrived “What do you want?” Just say them “You are welcome” it is much better! breakfast was very poor. breakfast waiters do not know their job- it is not allowed to place their elbows in the plate of the guest when you do something on the table, you should use another side but please don’t lie on your guests’ heads. so all the problems are management problems . change your manager and you’ll be the best

    location in the centre, interesting old building

    Stayed in June 2023

  • Reviewed: June 7, 2023

    10
    short and sweet 👍😀
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    n/a

    very clean, comfortable, stylish decor, sound proof rooms, staff very helpful. the room was compact, comfortable and in good taste

    Stayed in June 2023

  • Reviewed: May 30, 2023

    4.0
    Location was good
    • Leisure trip
    • Solo traveler
    • Economy Small Double Room
    • Stayed 2 nights

    The shower was impossible to set the temp. The car park charge was ridicules and difficult to access

    Location

    Stayed in April 2023

  • Reviewed: May 22, 2023

    10
    Lovely hotel in a central location
    • Leisure trip
    • Couple
    • Economy Small Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We had no issues, we had a great stay.

    Breakfast was a nice spread in the beautiful dining room. We were well looked after.

    Stayed in April 2023

  • Reviewed: May 20, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    No kettle in room, we like an early coffee and tea.

    Staff are very friendly and helpful

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    highly recommend this hotel in a fab location
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    all very good

    great location and value for money

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    would definitely come back if I’m Andorra
    • Leisure trip
    • Group
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    great property, location and room

    Stayed in May 2023

  • Reviewed: May 19, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    Room size

    Great hotel in the city centre. Room was small but clean. Great parking underground.

    Stayed in May 2023

  • Reviewed: May 8, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Economy Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    parking garage elevator not working. hotel parking is on level -2. Air conditioning had not yet been turned on centrally , but staff were responsive by bringing up a floor fan to the room.

    price, location, staff.

    Stayed in May 2023

  • Reviewed: May 4, 2023

    1.0
    NEVER AGAIN
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    I will never stay here again..the ac was not functioning. We suffered through the night No proper ventilation

    Good location

    Stayed in May 2023

  • Reviewed: May 1, 2023

    10
    Wonderful old world hotel with very comfort and friendly staff, great location for transport.
    • Leisure trip
    • Solo traveler
    • Small Single Room (interior)
    • Stayed 1 night

    The room was a bit noisy about 11.00pm as it looked out onto a courtyard but not quieter after that time.

    The room was small but had everything I needed and great value for money. The hotel is quaint and lovely and in the best location. Breakfast was wonderful and the staff very helpful.

    Stayed in April 2023

  • Reviewed: April 30, 2023

    10
    Very comfortable.
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not quite as central as we would have liked.

    Excellent value for money. Recently refurbished. Functional and spotlessly clean.

    Stayed in April 2023

  • Reviewed: April 28, 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Double or Twin Room (Interior)
    • Stayed 1 night

    the staff reminded me of waiters in Paris - unhelpful and irritated by you being there. room was very small, airco did not work. had a great window view on a wall was not possible to shower without getting a flood on the floor breakfast is ok but had nothing but a great selection of carbs. not even eggs

    location is very good. the bed was comfortable

    Stayed in April 2023

  • Reviewed: April 13, 2023

    10
    Awesome hotel and a great value for the price.
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night

    The room was great and the breakfast was excellent. Great location!

    Stayed in April 2023

  • Reviewed: April 10, 2023

    10
    Good location for value of a heritage hotel.
    • Leisure trip
    • Solo traveler
    • Economy Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location is near the bus station and walking distance to the historic center.

    Stayed in April 2023

  • Reviewed: April 2, 2023

    5.0
    Probably wouldn’t book this Hotel again.
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    The air conditioner didn’t work . The window backed on to a very noisy courtyard with no air flow.

    The breakfast was very nice. The staff are very friendly. Location good

    Stayed in March 2023

  • Reviewed: March 30, 2023

    10
    Great location
    • Leisure trip
    • Group
    • Double or Twin Room (Interior)
    • Stayed 2 nights
    • Submitted from a mobile device

    Location was fantastic and the area was quiet

    Stayed in January 2023

  • Reviewed: March 6, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 2 nights
    • Submitted from a mobile device

    Road to the property and the parking

    Location and facilities

    Stayed in February 2023

  • Reviewed: February 25, 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Small Single Room (interior)
    • Stayed 1 night

    Great location and a very nice hotel. The staff was so nice that they packed me a breakfast to go as I had to check out before the actual breakfast began. Would stay here again.

    Stayed in February 2023

  • Reviewed: February 19, 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 2 nights
    • Submitted from a mobile device

    In general, the hotel was fine, but the person who checked us in had zero predisposition to solve the problem that we had with the reservation on the website, and he blamed us for such an error; which leads us to put a very negative score on the attention to the guest, and for which we neither recommend nor will we return to this hotel. The lack of respect was total and we recommended to train the reception staff for customer service.

    Nothing in special

    Stayed in January 2023

  • Reviewed: February 4, 2023

    10
    love the property !
    • Leisure trip
    • Solo traveler
    • Small Single Room (interior)
    • Stayed 1 night
    • Submitted from a mobile device

    no Air conditioner, they have centralized heating system and there is big silence in the room made me creepy ;) after discussed with reception staff opened the window to have a better weather.

    it’s just five minutes walking from the bus station. there is a lift/elevator to come to this hotel which I learnt after I checked in. otherwise have to claim a steep road. the staff were very friendly and helpful, they have responded and suggested to visit the places. the room was good size, it’s hot inside, just open the window for better weather. the shower, toilet and towels are just perfect. very good breakfast.

    Stayed in February 2023

  • Reviewed: February 3, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Small Single Room (interior)
    • Stayed 2 nights

    In the description it was said that room was soundproof. But it was a complete lie, I could hear other guests in other room urinating, having shower and later at night drunkenly singing. Also, the bathroom was extra small and you had to control shower by mixing hot and cold water regulators which is something of 20 years old thing. Also, I could not open the window, because there were smokes outside (even though staff said that it was forbidden to smoke in the hotel)

    Location was really goods and hotel common areas looked really professional

    Stayed in January 2023

  • Reviewed: January 17, 2023

    10
    Loved it!
    • Leisure trip
    • Couple
    • Double or Twin Room (Interior)
    • Stayed 1 night
    • Submitted from a mobile device

    Charming and comfortable

    Stayed in January 2023

Showing 451 - 475

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