Avinguda Princep Benlloh, 20, AD500 Andorra la Vella, Andorra
#47 of 76 hotels in Andorra la Vella
Guests' ChoiceBased on 907 hotel reviews
8.4Cleanliness
8.9
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
8.9
Value for money
8.5
Free Wifi
9.0
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End of dialog contentReviewed: June 22, 2023
Osvaldo
Puerto RicoEverything was great.
The location was perfect, walking distance to main tourist places, Merixtell Avenue and places to eat. There is a coin laundry in front of the hotel. The bus stop is in front of the hotel that allows you to visit the different towns around.
Stayed in June 2023
Reviewed: June 18, 2023
Shropshirelad
FranceThere was some sort festival going on whilst I was there and I had 2 nights of loud music up until midnight.
Very friendly staff, good value, nice clean rooms.
Stayed in June 2023
Reviewed: June 11, 2023
Alexey
Israelno sound isolation, asked for a quite room but they gave me the most noisy - reception just under, just in from of main stairs and elevator. staff is unwelcome. It is not possible to ask newly arrived “What do you want?” Just say them “You are welcome” it is much better! breakfast was very poor. breakfast waiters do not know their job- it is not allowed to place their elbows in the plate of the guest when you do something on the table, you should use another side but please don’t lie on your guests’ heads. so all the problems are management problems . change your manager and you’ll be the best
location in the centre, interesting old building
Stayed in June 2023
Reviewed: June 7, 2023
Patricia
United Kingdomn/a
very clean, comfortable, stylish decor, sound proof rooms, staff very helpful. the room was compact, comfortable and in good taste
Stayed in June 2023
Reviewed: May 30, 2023
Ian
FranceThe shower was impossible to set the temp. The car park charge was ridicules and difficult to access
Location
Stayed in April 2023
Reviewed: May 22, 2023
Laura
CanadaWe had no issues, we had a great stay.
Breakfast was a nice spread in the beautiful dining room. We were well looked after.
Stayed in April 2023
Reviewed: May 20, 2023
Skews
United KingdomNo kettle in room, we like an early coffee and tea.
Staff are very friendly and helpful
Stayed in May 2023
Reviewed: May 19, 2023
Andrew
United Kingdomall very good
great location and value for money
Stayed in May 2023
Reviewed: May 19, 2023
Ian
United Kingdomgreat property, location and room
Stayed in May 2023
Reviewed: May 19, 2023
Raylie
United KingdomRoom size
Great hotel in the city centre. Room was small but clean. Great parking underground.
Stayed in May 2023
Reviewed: May 8, 2023
Bruce
Canadaparking garage elevator not working. hotel parking is on level -2. Air conditioning had not yet been turned on centrally , but staff were responsive by bringing up a floor fan to the room.
price, location, staff.
Stayed in May 2023
Reviewed: May 4, 2023
Ashton
MalaysiaI will never stay here again..the ac was not functioning. We suffered through the night No proper ventilation
Good location
Stayed in May 2023
Reviewed: May 1, 2023
Geri
United StatesThe room was a bit noisy about 11.00pm as it looked out onto a courtyard but not quieter after that time.
The room was small but had everything I needed and great value for money. The hotel is quaint and lovely and in the best location. Breakfast was wonderful and the staff very helpful.
Stayed in April 2023
Reviewed: April 30, 2023
Joseph
AustraliaNot quite as central as we would have liked.
Excellent value for money. Recently refurbished. Functional and spotlessly clean.
Stayed in April 2023
Reviewed: April 28, 2023
Varvara
Netherlandsthe staff reminded me of waiters in Paris - unhelpful and irritated by you being there. room was very small, airco did not work. had a great window view on a wall was not possible to shower without getting a flood on the floor breakfast is ok but had nothing but a great selection of carbs. not even eggs
location is very good. the bed was comfortable
Stayed in April 2023
Reviewed: April 13, 2023
Thomas
United StatesThe room was great and the breakfast was excellent. Great location!
Stayed in April 2023
Reviewed: April 10, 2023
Samuel
PhilippinesThe location is near the bus station and walking distance to the historic center.
Stayed in April 2023
Reviewed: April 2, 2023
Kay
United KingdomThe air conditioner didn’t work . The window backed on to a very noisy courtyard with no air flow.
The breakfast was very nice. The staff are very friendly. Location good
Stayed in March 2023
Reviewed: March 30, 2023
Kelly-anne
United KingdomLocation was fantastic and the area was quiet
Stayed in January 2023
Reviewed: March 6, 2023
Miguel
SpainRoad to the property and the parking
Location and facilities
Stayed in February 2023
Reviewed: February 25, 2023
Roosmari
EstoniaGreat location and a very nice hotel. The staff was so nice that they packed me a breakfast to go as I had to check out before the actual breakfast began. Would stay here again.
Stayed in February 2023
Reviewed: February 19, 2023
Rodolfo
IrelandIn general, the hotel was fine, but the person who checked us in had zero predisposition to solve the problem that we had with the reservation on the website, and he blamed us for such an error; which leads us to put a very negative score on the attention to the guest, and for which we neither recommend nor will we return to this hotel. The lack of respect was total and we recommended to train the reception staff for customer service.
Nothing in special
Stayed in January 2023
Reviewed: February 4, 2023
Senthil
Indiano Air conditioner, they have centralized heating system and there is big silence in the room made me creepy ;) after discussed with reception staff opened the window to have a better weather.
it’s just five minutes walking from the bus station. there is a lift/elevator to come to this hotel which I learnt after I checked in. otherwise have to claim a steep road. the staff were very friendly and helpful, they have responded and suggested to visit the places. the room was good size, it’s hot inside, just open the window for better weather. the shower, toilet and towels are just perfect. very good breakfast.
Stayed in February 2023
Reviewed: February 3, 2023
Dovydas
LithuaniaIn the description it was said that room was soundproof. But it was a complete lie, I could hear other guests in other room urinating, having shower and later at night drunkenly singing. Also, the bathroom was extra small and you had to control shower by mixing hot and cold water regulators which is something of 20 years old thing. Also, I could not open the window, because there were smokes outside (even though staff said that it was forbidden to smoke in the hotel)
Location was really goods and hotel common areas looked really professional
Stayed in January 2023
Reviewed: January 17, 2023
Carole
AustraliaCharming and comfortable
Stayed in January 2023
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