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Reviews of AC Apartaments Centre

Carrer Béarn, 14 Edifici Condor, baixos, AD200 Pas de la Casa, Andorra

#25 of 121 hotels in Pas de la Casa

Guests' Choice

Review Score

Based on 50 apartment reviews

8.3

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    9.2

  • Facilities

    8.4

  • Staff

    9.0

  • Value for money

    8.4

  • Free Wifi

    7.9

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Showing 1 - 25

  • Reviewed: March 9, 2025

    7.0
    It’s all about the location
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 7 nights
    • Submitted from a mobile device

    What we did not like: - the boiler, while new, is not enough for 3 people. We got in touch with the housekeeping and we were told we were spending too much hot water (!). We requested maintenance services and the guy confirmed that the boiler capacity was enough for one shower only - the other folks would have to wait 45 minutes to have a hot shower. Do not expect to have 2/3 showers in a row. People have to wait the water to warm up - this never happened to me and it’s not practical at all. - the ski locker was basic - missing at least one shelf.

    The placement is crucial. This apartment's main advantage is its location, which is in a building just next to Pas de la Casa's chair lifts. It's within a minute's walk, but it's not quite ski-in/ski-out. There are numerous stores and supermarkets nearby. Building: a sizable structure with studios spread across nine floors. Since there isn't much room for three guests' belongings, we were unable to leave the ski boots in the quite basic ski locker on the third floor. In front of the building is a garbage point. When it comes to keeping the place quiet at night, the security is highly effective. Nevertheless we could find lots of youngsters travelling in group - this means some noise during the day and the two elevators of the building were always crumped at rush hours. As the studio is on the 7th floor, walking up and down by stairs is not an option. The building is regularly clean. The studio: the studio was renovated some years ago and despite the clean decoration (thanks for that!), it’s a bit tired. It’s a reasonable space for 3 people, with one sofa bed for 2 (surprisingly comfortable) and a single bed in the corridor. There is lots of storage. Bath towels were ok, a bit small. The toilet is totally new but the boiler is not enough for 3 people showering in a row. Amenities include shower gel. The kitchen is basic but it has the essentials. There is a small fridge (not a freezer). We missed an oven (practical for family meals) and a proper coffee machine. We would have appreciated some kitchen basics like napkins, coffee, salt, olive oil and spices - things that do not perish and are useful for travellers. What we liked: - the location - close to the lifts - the heating working properly - The communication with the booking company via WhatsApp previous to the booking - Easiness of check out - Cleaning products to keep the property clean during the week - Final cleaning included in the price

    Stayed in March 2025

  • Reviewed: February 21, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with Mountain View
    • Stayed 5 nights
    • Submitted from a mobile device

    Nice apartment, well located, clean and very nice staff

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Great apartment, clean and amazing location
    • Leisure trip
    • Travelers with friends
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Didn’t realise there was a €200 deposit, would have preferred to be messaged in advance to let me know as hadn’t budgeted for it. The ski lockers closed at 6pm which meant we couldn’t access when we got back late from apres (our fault, but a bit annoying!)

    Great location, good facilities and nice clean comfortable apartment

    Stayed in January 2025

  • Reviewed: February 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Group
    • Apartment with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location

    Stayed in January 2025

  • Reviewed: February 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    We paid a damage deposit of €300 which I was told would be reimbursed after the clean within 5 working days, it's now over 2 weeks since we left the apartment in as good a condition as we found it, with just the washing of the laundry to do

    Everything was perfectly adequate most of our time spent was on the slopes or eating out, returning to sleep only 1 night unable to sleep because of a teenage party in the next apartment till 12pm

    Stayed in January 2025

  • Reviewed: January 17, 2025

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    Very small for two people, but doable - esp at the price point

    Location was great for skiing and right above a good grocery store Kitchen is stocked adequately for cooking

    Stayed in December 2024

  • Reviewed: July 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Apartment with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    Staff were very helpful

    Stayed in July 2024

  • Reviewed: April 12, 2024

    7.0
    A centrally located apartment with good access to bars and restaurants and close to the ski slopes
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 8 nights

    The nightclub was very noisy. The kitchen was quite basically equipped with literally just 3/4 plates, bowls cutlery.

    Location was very central and close to the ski lifts. The apartment was clean and tidy and the shower was very powerful. There was a microwave in the kitchen.

    Stayed in April 2024

  • Reviewed: March 14, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Studio with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    Needs new front door

    Location and size

    Stayed in March 2024

  • Reviewed: March 14, 2024

    8.0
    All and all - while it was the best appartment, for the price it was really worth it!
    • Leisure trip
    • Group
    • Apartment with Mountain View
    • Stayed 7 nights

    Unfortunately, room 716 didn't and we had to leave keys at room 908 which was not the best. The building itself is pretty old which causes some minor inconvenience (weird smell in the halls, issues with the elevator)

    Room 908 had a code which was very convenient. The kitchen had everything we needed to cook and room 908 had a big table where we could all sit and eat.

    Stayed in March 2024

  • Reviewed: February 16, 2024

    8.0
    Great for a ski getaway.
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 5 nights
    • Submitted from a mobile device

    Ski locker was a bit small for the group size, but the apartment had plenty of storage.

    Fantastic location. Very comfortable. Clean. Great bathroom.

    Stayed in January 2024

  • Reviewed: February 13, 2024

    7.0
    had a great time
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 9 nights

    space was tight but well designed so didn't turn into an issue

    compact but well equipped apartment, with a very good position

    Stayed in February 2024

  • Reviewed: January 26, 2024

    7.0
    Great location but don’t be deceived by the pictures
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    Very noisy at night from outside bars and neighbours. I think it could be cleaner, a lot of dust and rubbish under the bed. The shower did not drain properly either which flooded into the apartment if the shower was on any longer then 3-5 minutes. The apartment is very small, pictures are a little deceiving, we booked a 3 person room but there was only 2 of us, I’m not sure where the third person would have slept. Also the apartment didn’t seem as nice as it looked in pictures. It would also be nice if the bathroom door closed properly without gaps as it’s such a small apartment.

    Really good location for ski lifts and the town. Bed was also comfortable.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    9.0
    Great short stay in a lovely Mountain View apartment.
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 4 nights
    • Submitted from a mobile device

    N/a

    Location was perfect for everything in the area

    Stayed in January 2024

  • Reviewed: August 5, 2023

    9.0
    Nice and cozy, with great hosts
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 26 nights
    • Submitted from a mobile device

    Not that we didn’t like anything but something to consider. The place was very small for the 3 of us, I should have paid more attention to the size of the studio when booking. Yet everyone had a place to sleep. If you plan to spend much time outside it’s just fine. Since there is no washing machine, you might want to use the laundry downstairs, that accepts only coins, was a challenge to change the money, a wash is from 4 to 6 euros, dryers are useless thou, a waste of time and money. Had some issues with WIFI which were promptly fixed.

    The manager/host is very friendly. The studio is very light and nice, we loved the balcony, the quiet street it was facing (we stayed in summer though and I think in winter it can be more crowded and noisy), and the transformer bed. We had everything we needed in the kitchen, including a sponge for dishes and liquid for washing them. Some oil, salt and bringer, filters for the coffee maker, shower gel and soap. They put an effort to make your stay comfortable and carefree. Very friendly and helpful manager Guilhem, told us about things to see/do, was promptly answering our questions in WhatsApp and in person (the office just across the road).

    Stayed in August 2023

  • Reviewed: April 13, 2023

    9.0
    Nice for ski vacations
    • Leisure trip
    • Family with young children
    • Apartment with Terrace
    • Stayed 2 nights
    • Submitted from a mobile device

    maybe could have provided tea towels or paper towels

    great location. nice apartment

    Stayed in March 2023

  • Reviewed: November 21, 2022

    7.0
    Good
    • Family with young children
    • Apartment with Mountain View
    • Stayed 2 nights
    • Submitted from a mobile device

    wifi

    property is good but wifi problem. net is very slow

    Stayed in November 2022

  • Reviewed: March 24, 2025

    1.0
    Worst Accommodation Experience Ever – Unsafe, Unclean, and Terrifying
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights

    I’ve had over 80 bookings on various travel platforms, and I have never had an experience as appalling as this one. The moment we arrived, we were taken to the apartment and immediately noticed severe hygiene issues. There was visible blood on the bedsheets, hair all over the furniture and appliances, and the kitchen area appeared grimy with greasy cutlery and plates. Even more unsettling, we found what looked like syringes in the trash. This was extremely unsafe and unhygienic. We politely requested to cancel our stay right away, asking for a reimbursement of the payment and left immediately after. Before booking, we had also called to ensure there was a reliable internet connection. They assured us it was “perfect,” but it turned out to be around 0.24 Mbps, which was essentially unusable. Upon bringing all of these concerns to the property manager’s attention, they became visibly nervous and then hostile. They shouted at us, called us liars, tried to prevent us from taking further photos, and refused to issue a refund. When we asked for an invoice, they declined to provide one. We eventually had to contact the police to resolve the situation. This was by far the scariest and most distressing experience we’ve ever had. I strongly advise anyone considering this place to avoid it at all costs. It was unsafe, unsanitary, and the handling of our complaints was alarming and unprofessional. Save yourself the stress and book elsewhere.

    Regrettably, there was nothing I liked about this accommodation. The condition of the property and the behavior of the manager overshadowed any potential positives.

    Stayed in March 2025

  • Reviewed: February 21, 2025

    10
    Excellent stay in Pas de la Casa.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted from a mobile device

    It’s a little small but big enough for 2 people.

    The apartment was in a good location. The staff in the office were very helpful.

    Stayed in February 2025

  • Reviewed: February 18, 2025

    4.0
    Above night club avoid
    • Leisure trip
    • Group
    • Apartment with Terrace
    • Stayed 7 nights
    • Submitted from a mobile device

    No Ski Hire, contract says they provide but is charged. directly above club, could hear bass thudding all night/early hours of morning. 2 rolls of loo roll for up to 6 guests for a week stay - wouldn’t provide more. Clearly focused on maximising profit over guest satisfaction

    Had potential to be nice stay

    Stayed in February 2025

  • Reviewed: February 14, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted from a mobile device

    Sofa bed was so uncomfortable If you want a wink of sleep don't stay here, our window was next to a nightclub that pumps until 5am Shower overflows into the studio and had to mop everytime it was used

    Close to the centre of everything Very close the the ski lift Nicely decorated

    Stayed in February 2025

  • Reviewed: February 7, 2025

    5.0
    If you just want to ski and don't care to sleep, it's the right place.
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 4 nights

    full of students on holiday, partying until late, we could hardly sleep. the lifts were always packed and needed to wait a lot. No suitable place to dry the ski boots. Plus the beds were not comfortable, the buckle beds not suitable for big adults (short and fragile), the sofa was dirty, the heating was not easy to adjust since it was coming from one device next to the sofa. Kitchen not very useful for cooking, too small, no storage to keep the groceries, but such a big fridge, not sure why.

    Right next to the ski lift and city center

    Stayed in February 2025

  • Reviewed: January 24, 2025

    4.0
    Good location and price. Horrible bed, cigarette smell.
    • Leisure trip
    • Family with young children
    • Studio with Balcony
    • Stayed 4 nights

    The bed was very uncomfortable, horrible. The apartment had the smell of cigarettes, especially bed linen. There was noise from neighbours. The hot water finished faster than expected, the water heating instructions were not so clear.

    The apartment is well equipped, very very close to the slopes which is fantastic, with friendly staff. Price was very good.

    Stayed in January 2025

  • Reviewed: February 17, 2024

    1.0
    AVOID AVOID AVOID
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 7 nights
    • Submitted from a mobile device

    The noise in the apartments at night was ridiculous. I brought this to the attention of the management and they were less than helpful! I did not get one full nights sleep. Extremely stressful especially as I travelled with my 5 year old son. If I could give this company and accommodation a lower score I would.

    The location was ideal literally seconds from the ski lifts.

    Stayed in February 2024

Showing 1 - 25

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