I had a wonderful experience staying at this 4-star hotel in Dubai. Even though it’s not a 5-star, everything exceeded my expectations. The cleanliness was top-notch, the service was excellent, and the pool area was very relaxing. The food was also delicious with a good variety. The location is about 10 minutes away from the city center, which was fine for me — still close enough, but a bit more quiet and peaceful. Overall, it was a great stay and I would definitely come back!

Stayed in April 2025

Very late check in due to system glitch and I was very upset

Stayed in March 2025

This is my 3rd time in the hotel, and i feel the service became worse. 1. The breakfast become so limited no options everyday same food. 2. The room service we are calling and noone answering the phone, so my husband have to go to them to ask for what we need, even 0 no one asnwer. 3. Very bad check out, this is my first time to wait for the check out for about 15 to 20 mins. 4. Some Customer Service or receptionist need to be tactful.

I like the location, the room comfortable, that all

Stayed in April 2025

All good , nice duty manger very helpful

Stayed in March 2025

Le bruit des avions incessant

Stayed in March 2025

Didnt realize there was 3 Al Khoory locations with different names added at the end, took three different taxis and 2 hours till we got to the right one.

Staff were great, always smiling

Stayed in February 2025

The soundproofing inside the room was very poor and you could hear everything, especially from the hallway and also from the neighboring rooms. The cleaners were busy from 6 am and were making noise in the hallway.

The breakfast was good and varied. Although it was very crowded around 9 am. It was nice to be able to have breakfast in the courtyard. The swimming pool was a good addition. The staff was friendly and helpful, it was easy to order a taxi and book tickets for attractions. The place was very close to the airport and also the metro.

Stayed in February 2025

One of us had to return a day earlier, we told the reception and the Hotel Management to check one room out one sday earlier, they said I need to write to Booking.com I wrote to booking.com but got no reply

all was good

Stayed in February 2025

Only drawback is a AED 200/ damage deposit (although it’s refundable), which we feel was unnecessary. Overall our stay was good and look forward to staying there again.

We enjoyed our stay at Al Khoory Sky Gardens. Clean hotel and staff is friendly. Housekeeping was also done well and good amenities. Room was spacious and beautifully designed. We did not take the book room with breakfast as the breakfast per person is too pricey. Overall our stay was good and look forward to staying there again.

Stayed in February 2025

The opening times of the terrace

Very clean and facilitates were great. Beautiful pool area and communal spaces

Stayed in February 2025

The location was great, close to subway and close to the airport. Good breakfast!

Stayed in February 2025

They don't have smoking room. If you are smoker you need to reconsider here because you must go to the garden. It takes time and you lose your comfort to being somewhere else. It is big hotel and easily can seperate one floor as smoking rooms. Little bit far from the center. Final problem, I asked the terminal of my plane to staff and they gave wrong information (even I see the right information in internet) about the terminal. I believed them and I went wrong terminal. Because of that I needed to take another taxi to reach correct terminal. It cause me to spend more money and time. I could be even miss the flight.

It is very nice hotel according to the price. Staff are good and smiley. Clean. Close (around 20 min. by car) to the airport.

Stayed in February 2025

Customer service needs to be updated

Hotel

Stayed in February 2025

The rooms were small

Very beautiful deco

Stayed in February 2025

Not clean

Good

Stayed in February 2025

Location.

Stayed in February 2025

The shuttle to the beach could travel there more often during the day, as right now there is only one time available.

The staff was extremely friendly and wholesome and made our stay a pleasant experience. The food was great, very delicious and tasty, I would recommend taking additional lunch/dinner. The hotel itself looks fresh and is clean.

Stayed in February 2025

Fridge is not working, no ventilation in the bathrooms

Friendly staff, very knowledgeable and helpful. Specially Mr Mohammed Shakeel was very nice and helpful . Arun from housekeeping was very good 👍 The Arabic coffee ☕️ in the lobby was great

Stayed in February 2025

Forme the location was very important.

Stayed in February 2025

All went well

Very accessible and near to the shopping facilities The response from the workers was quick They were very helpful We appreciate Douglas and Cherry They made our stay very pleasant

Stayed in January 2025

I had a great stay at Al Khoory. The food was varied and delicious, the rooms were clean, and the staff was polite and attentive. The location is convenient if you're traveling to or from the airport, as it's just two stations away, making it ideal for those in a rush to catch a flight. However, it’s a bit far from the city center, which might be less convenient for sightseeing. Overall, a good choice depending on your needs.

Stayed in December 2024

Nothing

All of it from the staff to the hotel

Stayed in January 2025

More food options for Vegetarians is required.

Location, near to the airport.

Stayed in January 2025

In-room Fridge and Toilet Vents not working.

I recently stayed at Al Khoory Sky Garden for 8 days, booking two rooms for my family and I While the overall experience was enjoyable, our stay began on a frustrating note. Having requested an early check-in since our flight landed in the morning, the front desk staff member we first encountered was unhelpful, and we were made to wait for a few hours despite traveling with a young child. Fortunately, Saima, another receptionist, came to the rescue. Her professionalism, big smile, and friendly demeanor turned things around. She made our check-in process so smooth and truly brightened my mood. Our rooms were always impeccably clean and fresh, thanks to Mary, the room attendant, and her colleagues. They were friendly, professional, and always greeted us with warm smiles. The restaurant staff, particularly Sonya and Mustafa, went above and beyond to ensure we were comfortable. Their friendly and professional service, coupled with their kind and playful interaction with my son, made our dining experiences delightful. Even the baggage handler (a tall gentleman whose name I unfortunately didn’t catch) was incredibly helpful throughout our stay. He assisted us numerous times, including efficiently bringing down and loading our luggage during checkout. The food at the hotel was delicious, and breakfast was consistently amazing—though larger tea cups would be a welcome addition! However, there are a couple of areas that need improvement. The fridge in our room and the toilet air vents didn’t seem to work, an issue other guests mentioned as well. Overall, we thoroughly enjoyed our stay. Despite some initial hiccups, the excellent service from staff like Saima, Mary, Sonya, Mustafa, and the baggage handler made it a memorable experience. Would I recommend Al Khoory Sky Garden? Absolutely, and I can’t wait to visit again

Stayed in January 2025