Reviews of Hotel Avalon Dubai Jumeirah Village, by The First Collection 3 stars
Kahraba South East, Dubai, United Arab Emirates
#201 of 614 hotels in Dubai
Guests' ChoiceReview score
Based on 520 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
8.0
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Facilities
8.8
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Staff
9.2
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Value for money
8.5
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Free WiFi
8.8
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Reviewed: 14 April 2025
Rabia
United Arab Emirates15 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
I think for the price we paid the rooms value didn’t seem worth it. Over all experience was fine however check in staff was clueless about the staycation package and tried to accommodate us into something opposite to what our request initially was. Manager had to step into resolve the issue.
Stayed in April 2025
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Reviewed: 3 April 2025
Ahmed
Saudi Arabia31 reviews6 helpful votes1.0“Not worth it”- • Leisure trip
- • Family with young children
- • Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
Everything. The room. The noise from the neighbors was so annoying. Ice was chargeable the room didn’t have a carpet
Nothing
Stayed in April 2025
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Reviewed: 3 April 2025
Pedro
United Arab Emirates1 review1.0“unfair charge during my recent stay at your hotel. 450 dihans”- • Leisure trip
- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 2 nights
Dear, I recently stayed at your hotel and would like to express my concern regarding unexpected extra charges during my stay. When we made the booking, there was no mention of additional fees for our stay. However, upon check-in/check-out, we were surprised to be charged extra fees that were not clearly stated beforehand. This lack of transparency was disappointing and impacted our overall experience. Specifically, we brought our pet along, as your hotel is advertised as pet-friendly. At no point during the booking process were we informed of a significant extra charge for having a pet. Had this information been clearly communicated in advance, we would have made a more informed decision. I kindly request clarification on these charges and, if possible, a refund for any unjustified fees. I hope you can address this matter promptly. Looking forward to your response.
Location
Stayed in March 2025
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Reviewed: 1 March 2025
A
United Kingdom7 reviews2.0“Overall scammers, over charged on everything and poorly run”- • Business trip
- • Group
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 8 nights
- • Submitted via mobile
Poorly managed, scammed, super late check. In, didn’t get room that we paid for, no one followed up and over charged
Rooms were clean
Stayed in February 2025
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Reviewed: 26 February 2025
Ioanna
Greece1 review3.0Poor- • Leisure trip
- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 3 nights
noisy hotel as they were cleaning rooms in 3am. Bed was too short. breakfast was mediocre. When we checked in bathtub had hair from previous guests.
polite staff
Stayed in February 2025
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Reviewed: 26 February 2025
Billy
Lebanon14 reviews6.0Pleasant- • Leisure trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 3 nights
uncomfortable cushions. very unbalanced unpredictable hot water in the showers. too busy and crowded.
clean and tidy. well maintained. good breakfast and food a la carte.
Stayed in February 2025
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Reviewed: 5 February 2025
Muhammad
United Arab Emirates1 review1.0Very poor- • Leisure trip
- • Family with young children
- • Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
Excellent
Everything is Good
Stayed in February 2025
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Reviewed: 3 February 2025
Wael
Canada2 reviews5.0“It was just ok”- • Business trip
- • Solo traveller
- • Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 3 nights
- • Submitted via mobile
It’s in the middle of a construction site
Stayed in February 2025
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Reviewed: 3 February 2025
Catarina
Portugal12 reviews6.0“Small bedroom, small window, construction right in front of window.”- • Business trip
- • Solo traveller
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 4 nights
The room was very small, shower didn't work so well, construction was happening right outside my window.
The location made sense to me due to my working site visits. Staff overall was very nice; I had half-board and the food and choices were all great, maybe too much food for one person but that's not really a complaint!...
Stayed in January 2025
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Reviewed: 30 January 2025
Katham
United Arab Emirates2 reviews1.0Very poor- • Leisure trip
- • Family with young children
- • Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
No think good in this hotel
Stayed in January 2025
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Reviewed: 26 January 2025
Muhammad
Syria27 reviews1 helpful vote5.0Passable- • Leisure trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
Beds are too short 190cm or less, couldn’t sleep properly
Clean
Stayed in January 2025
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Reviewed: 24 January 2025
Nathalie
United Arab Emirates9 reviews6.0Pleasant- • Leisure trip
- • Couple
- • Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 2 nights
- • Submitted via mobile
Elevators taking so long
Oise in floors from other rooms
Stayed in December 2024
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Reviewed: 9 January 2025
Celly
Zimbabwe2 reviews1 helpful vote4.0Disappointing- • Leisure trip
- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 8 nights
- • Submitted via mobile
I didn't get the type of rooms i had paid for . Was told they wer occupied. And to make it worse i had paid for 3 hotel rooms. Failed to get cotbeds for 2 kids was told they are finished😡😡😡.
There breakfasts and staff are amazing
Stayed in January 2025
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Reviewed: 6 January 2025
Safa
Saudi Arabia1 review1.0Very poor- • Leisure trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 6 nights
- • Submitted via mobile
My room had problem with ac
Stayed in January 2025
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Reviewed: 5 January 2025
Abdul
United States1 review5.0Passable- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 4 nights
- • Submitted via mobile
Clean
I like the hotel .it is not fake like the studio in dubai sports city swimming pool is very good
Stayed in December 2024
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Reviewed: 5 January 2025
May
United Kingdom171 reviews28 helpful votes6.0“Lovely but no sound proofing”- • Leisure trip
- • Group
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 3 nights
- • Submitted via mobile
The lack of sound proofing in the rooms made it impossible to get proper rest!
Very clean and the rooms were lovely! Great restaurant and fab staff!!
Stayed in January 2025
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Reviewed: 5 January 2025
Haseenah
Mauritius9 reviews3 helpful votes5.0Passable- • Leisure trip
- • Group
- • Double Room with Terrace
- • Stayed 3 nights
- • Submitted via mobile
Some issues were encountered - room was not ready for check-in (2.5 hours delay) -all lights went on suddenly at night while we were sleeping -Noisy, sound proofing (from external noises) not good - toilets make a suckling noise during the night - location not ideal for vacation
Brand new and clean
Stayed in January 2025
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Reviewed: 4 January 2025
Noor
Canada2 reviews3.0Poor- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 6 nights
- • Submitted via mobile
Room size ,washroom structure, breakfast was not up to standard
Staff
Stayed in January 2025
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Reviewed: 28 December 2024
Jason
Bahrain102 reviews8 helpful votes6.0“Central Location for JVC. Be careful of the Hotels Taxi Charges”- • Leisure trip
- • Family with young children
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 3 nights
- • Submitted via mobile
I had the DND light on my room, and I received a call from a member of staff to tell me about a daily promotion. As I was jet lagged and sleeping, I did not appreciate the call. There is no hot water. It is always luke warm, irrelevant of the time of day. The guy who was arranging the taxi outside the enternance, concierge, or supervisor, he was not in the hotel uniform. He tried two times to convince me to take the taxi parked outside for nearly triple the price of a normal taxi or UBER. I felt as if it was a scam that all parties involved benefited financially.
The uniformed staff are very friendly and helpful.
Stayed in December 2024
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Reviewed: 15 December 2024
Israa
United Arab Emirates1 review3.0Poor- • Business trip
- • Solo traveller
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
Very small rooms Constructions everywhere around, too noicy
Location, new property
Stayed in November 2024
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Reviewed: 7 December 2024
Parker
Canada2 reviews5.0“Mixed feeling”- • Business trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 6 nights
- • Submitted via mobile
The rooms are too small, there’s no balcony
Clean
Stayed in December 2024
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Reviewed: 6 December 2024
Maryam
Oman1 review1.0“I don't like it”- • Business trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
The noise from the construction next to the hotel from 7am, as well as the fire extinguisher test, was so loud that it prevented me from studying.
New hotel
Stayed in December 2024
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Reviewed: 4 December 2024
Tinah
Uganda4 reviews1 helpful vote5.0“Good environment with poor services”- • Leisure trip
- • Couple
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
The phones in the rooms don’t work, they don’t tell you when they close breakfast. The restaurant is extremely expensive and they serve tiny food
Beautiful restaurant
Stayed in November 2024
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Reviewed: 26 April 2025
Sylvia
United Arab Emirates21 reviews3 helpful votes10Exceptional- • Solo traveller
- • King Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 1 night
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
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Reviewed: 26 April 2025
Vladimir
Serbia3 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - 20% Discount on Food & Beverage, Early Check In at 10AM and Late Check Out at 3PM
- • Stayed 6 nights
- • Submitted via mobile
There are no comments available for this review
Stayed in April 2025
