Very nice Hotel ,

Stayed in March 2025

Top class hotel with excellent customer service

Stayed in March 2025

Tired rooms

Good location, 👍 all services are perfect

Stayed in March 2025

The wi-fi on beach could be better.

Location very good, polite personnel and nice beachfront.

Stayed in March 2025

Everything was amazing special thanks to the staff if I am not wrong her name Keon who is really providing excellent welcome during our breakfast.

Stayed in March 2025

A little pricey

Very kind and supportive hotel staff and location is perfect next to JBR

Stayed in March 2025

The half board was restrictive for choice and flexibility, as one of my twins was a big eater, and the other was not at all. However, the menu meant that i had to pay for additional dishes due to one of them not wanting anything from the kids' menu. Even though they only turned 13 years of age 2 months prior to our arrival.the hotel stated that they should be classed as adults, which led to a very heated argument. The upstairs restaurant is in competition with the Hilton, with a singer booked upstairs, with a singer playing downstairs when dining outside, which was a battle of sound and not pleasant.

The sèrvice and quality were initially slow and unattentive but got better with the all team being very good.

Stayed in February 2025

NOTHING

GREAT VIEW

Stayed in January 2025

The pool area is mostly in shade due to huge buildings blocking the sun ☹️ There is full sun along first few rows of loungers on the beach. This could be an issue when the hotel is busy

Everything about the hotel is very nice. Spotlessly clean throughout. Daily housekeeping ensured our suite was immaculate too. Huge suite on 24th floor. Plenty of space for family or groups of friends Pool/beach areas are great. Fantastic lounger service provided throughout the day. Attentive staff throughout the hotel Jeff the therapist deserves a special mention!! THE BEST MASSAGE IVE EVER HAD!!! I went back a second time it was that good 👍🏼

Stayed in January 2025

Right at end of the walk, JBR with a beachfront. Close to many restaurants. Breakfast was amazing. Very good and polite staff. Rooms were very spacious.

Stayed in January 2025

The bed mattress was stiff and not comfortable, they need to change that.

The location and staff were extremely welcoming and kind, I really appreciated their welcoming gesture as well. The room is extremely spacious and cozy, we enjoyed it all.

Stayed in January 2025

The staff were excellent, check in and services excellent, and at the dinner and breakfast, Jyoti and Merina were very good to us.

Stayed in January 2025

Perfect location with easy access to shops restaurants and the beach. Staff at the hotel were all incredible, diverse and well catered breakfast and a great pool. We were in a two bedroom apartment which was huge and very comfortable. Highly recommended.

Stayed in January 2025

Worth the stay!

Stayed in January 2025

Can't pinpoint anything bad

Exceptional staff especially the ladies at reception; there were a Tanzanian and Rwandan ladies at the reception. They were both amazing. The Chef at the restaurant during breakfast was so professional, always willing to help. Food was good and breakfast had more selection. Neat rooms and great location

Stayed in December 2024

The Locker of the doors inside the room were noisy and old. Needs Maintenance.

I would like to thank all the Staff for the hospitality and kindness. Especially reception and at the Breakfast Lounge (Mr. Adam) who was very friendly and providing assistance in a professional manner.

Stayed in December 2024

traffic into JBR is horrendous but that definitely was not the hotels problem. The lack of change for the breakfast throughout the 6 days we were there got boring.

The Room size exceeded my expectations. It was huge and plenty of space for a family of four pax. I had to get an extra single bed but no problem in choosing where to place it. Pool and beach access was easy. Super friendly staff that went the extra mile.

Stayed in December 2024

The bathroom in the master bedroom smells a bit.

The location is amazing. Also, the apartment size is really spacious and accommodating our needs as a family.

Stayed in November 2024

The hotel is located in fancy area. If you would like to reach to hotel by car, you will stack in traffic jam around 15 to 20 minutes in whole time of the day. Going out of hotel is easy.

The breakfast was very good; staff were very helpful. Our demands were responded ver quickly. We have had dinner one night even perfect.

Stayed in November 2024

The best things in this hotel is the staff. All of them very polite and always answer all questions. Thank you for providing this kind of service

Stayed in November 2024

Thank you for the kind staff, help and support! The service and all staff are really high level staff. The location, meal, everything was really great

Stayed in November 2024

Fantastic staff throughout the hotel, everyone was extremely courteous and helpful and always with a smile on their face. They even brought a wheel chair up to our room when they noticed my aunt had trouble walking. We also loved the location, the 2bedroom apartment was wonderful, comfortable mattresses, we didn't lack anything. The gym is great and also the spa. My cousin had excellent massage by the masseur (his name escapes me, he has braces) and we can highly recommend him! We had buffet breakfast and dinner and once again all was amazing with lots of variety, always beautifully presented. This hotel surpassed our expectations and we will come back for sure. Thanks to Ritah, Satheesh, Intan and all the other beautiful staff

Stayed in October 2024

Nothing

From the moment we arrived, we were greeted with warm smiles and exceptional hospitality. The staff was incredibly accommodating, allowing us to check out later than 2pm with a discounted fee. One of the standout features of this hotel was its pet-friendly policy. As dog owners, we were thrilled to find a hotel that welcomed our furry friend. The breakfast buffet was a feast for the senses, offering a wide variety of delicious options to suit every taste. The location of the hotel was also ideal, being right by the beach. We spent hours enjoying the sun, sand, and stunning views. The rooms were spacious, providing ample room for relaxation. The views of Ain Dubai and JBR were simply breathtaking. Overall, our stay was fantastic, and I would highly recommend it to anyone looking for a comfortable and enjoyable getaway.

Stayed in August 2024

There were four guests, but we only received two cards for the room which became a little inconvenient

Water pressures in the bathrooms was too strong

Stayed in October 2024