It was all ok

Good sized room, clean, friendly staff, nice pool, quiet, reasonable breakfast spread, not far from Metro.

Stayed in February 2023

There is another Sheraton Four Points nearby and both address are in Bur Dubai and so confusing. Taxi drivers and tour guide all got confused and trouble getting picked up for tours.

Nice room and rooftop pool - good value for money

Stayed in February 2023

Food taste and not value for money

Perfect location

Stayed in January 2023

Food not up to mark

Location perfect

Stayed in January 2023

Difficult to get Taxi for travel

Breakfast spread

Stayed in February 2023

Clean, comfortable, good

Stayed in February 2023

Check in is at 3pm, poor choice of tv channels.

Comfortable beds,hotel is very clean,friendly staff and amazing breakfast, the location also is very good

Stayed in February 2023

The free wifi was bad and did not know that you can purchase the wifi as well. In my room, the wash hand basin was cracked and under the rim, you can see black mold.

The staff was friendly and efficient.

Stayed in February 2023

PUB was not up-to the expectations..

Clean property Location near to city center

Stayed in January 2023

looks 3 stars hotel and very expensive compared to other hotels in the same area

location. good stuff

Stayed in February 2023

Relatively better cleaning and house keeping

overall it was good except the location was just ok. Metro is little far and you are forced to take taxi for everwher,

Stayed in January 2023

Breakfast should be more continental

Stayed in February 2023

The fact that there was no microwave in the room to use.

it was great.

Stayed in January 2023

Best hotel staff ever! Almost every employee we encountered were polite and helpful. Keep it up ! Room is big and comfy. Breakfast has a good food selection Many supermarkets, restaurants and shops are within walking distances. Private basement parking for hotel guests.

Stayed in January 2023

The front desk officer - Rohit Naik was very co-operative . He was the go to man for everything that we wanted during our stay. Tauhid was also good and humble.

Stayed in January 2023

price was high at this time

nice location, access to other areas, big rooms, good breakfast

Stayed in January 2023

nothing

very clean and has everything on site or nearby

Stayed in January 2023

Support on kids stuff such as milk etc Food Wasn't value for money

Location, friendly staff and cleanliness

Stayed in January 2023

At the time I arrived the fridge was not fixed but when I told them to fix it they delivered an engineer and he changed the fridge instantly.

The breakfast was healthy and amazing. Which I liked the most. It is considered to be indian. The cheif was helpful. He helped my family and he was friendly to us. The breakfast that I liked was nuts, fruits, types of eggs, low fat milk, oats, water served in a bottle of glass. The coffee I ordered was black americano. But I didn't care about my weight gain because the breakfast was selected well for guests. And what is more is that I asked them to deliever fruits to my room. They didn't charge me on the fruits which kept me happy almost all the time. The reception her name was farheen finished the check out in less than 5 minutes with nothing over charge for payment. Abishek helped me all the time in picking up my 10 luggages to the car.He was fast and he took care of what is needed for the hotel service at the time of leaving. The staff at the time of leaving the hotel was fast and acted with high manners and patience to me and my family. The valet service was also amazing and fast.When I arrived each time to the hotel they helped me with the bags and with parking the car. Even they gave me 1 more hour to check out. The location of the hotel was above good. I could go to global village but global village needs at least 3 days to enjoy, dubai mall needs 2 days at least, dubai frame need not more than 5 hours.

Stayed in January 2023

location

bed

Stayed in January 2023

they promoted stuff thats wasn’t on the actual room

clean.comfortable 24 hours gym

Stayed in December 2022

We came for holiday to relax to restore to feel stressfree and to have good time with family.it was very dissapointed and unprofessional for the restaurant staff to pressure us to have breakfast in a rush on two repetitive days and to even leave the restaurant so that other guest can have breakfast though we where not done yet and we where still in the breakfast time stated.i think they need to make better organisations during breakfast.apart from that everything was perfect except the breakfast issue which spoil everything.

Everything was amazing and meet our expectations

Stayed in January 2023

Had booked the room for three adults and assumed the charges would have included the extra bed , which was not and also no intimation given. Hence had to pay additionally for a bed at the hotel. Would have preferred if the information was provided at the time of thebooking.

Excellent location. Was very pleased with the restaurant service and priority given by Chef Dipendra & Chef Nalin. Also the extremely helpful and courteous staff were Prakash & Neha who attended to us during the breakfast hours. Surely will re-visit the hotel again.

Stayed in January 2023

Nothing

Friendly helpful staff, really good variety and quantity of food for breakfast. Room was good size and plenty of storage space and kept clean by housekeeping. Location is good - 15-20 min to airport and Dubai Mall and walking distance to metro & local/good value malls & shops

Stayed in January 2023

The bathrooms are old and needs to be replaced.

The location is perfect. There are lots of restaurants, bars and cafe in the vicinity. The 2 bedroom apartment is spacious enough. The kitchen is huge and has all the utensils needed for light cooking. The apartment has high quality of appliances.

Stayed in December 2022