Sheikh Zayed Road, Trade Centre, Dubai, United Arab Emirates
#218 of 611 hotels in Dubai
Guests' ChoiceBased on 1834 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2022
Alraeesi
United Arab EmiratesIt was so nice to stay with you guys hope to stay again
Stayed in May 2022
Reviewed: 1 June 2022
Maria
United KingdomEverything! I have completed a total of 5 stays in this hotel.
Stayed in June 2022
Reviewed: 1 June 2022
Gautham
Indiaexcellent location. the staff right from check in to housekeeping and security were very courteous and helpful. special thanks to dhana sekar from housekeeping for making our stay comfortable.
Stayed in May 2022
Reviewed: 31 May 2022
Vishal
United KingdomI wish I could stay longer
Everything
Stayed in May 2022
Reviewed: 31 May 2022
Ama
NigeriaExquisite
Stayed in May 2022
Reviewed: 29 May 2022
Neritan
BelgiumNothing special that comes to mind. It is a great hotel, but the price is a bit elevated.
Location was great. Room is very nice. Restaurant at the hotel is also great. Reception staff was super helpful - as a guest you feel really taken care of.
Stayed in March 2022
Reviewed: 28 May 2022
Adedotun
Canada1. Not enough space to walk around 2. Booking.com messed up stating there is free Shuttle. It was enervating.
The pool, The gym The Professionalism of Staff Short distance from airport The cleaning staff Security staff Reception staff Breakfast
Stayed in May 2022
Reviewed: 28 May 2022
Ali
Kuwaitthe A/C was working properly and asked to be fixed twice and still the issue with A/C remained the same during the entire stay
the staff, and the location
Stayed in May 2022
Reviewed: 28 May 2022
Muhammad
PakistanThe hotel is situated in a prime location within a stone's throw distance of Emirates Metro station, small shops where you can get daily use stuff, and the tourist destinations are within 20-30 minutes of drive. We stayed with our 11-month old and enjoyed the stay. The staff is super friendly and helpful.
Stayed in May 2022
Reviewed: 26 May 2022
Jayant
United Kingdomnothing really - it was very conveniently located
great location and ample space with a great view
Stayed in April 2022
Reviewed: 25 May 2022
Mahdi
RussiaI want to thank my Freind Mr.Taha for the best reception, he taked care about me during my stay in Dubai. Thank you all the staff also in the restaurent, reception and house keeping. it is one of the best hotel in Dubai. Thank you Taha for everything and see you next month. Mahdi.
Stayed in May 2022
Reviewed: 21 May 2022
Maksim
EstoniaCannot go tanning near the pool, it is always in the shade due ti the roof.
The staff were superb! The view was amazing!
Stayed in February 2022
Reviewed: 19 May 2022
Debbie
United KingdomWould have been good to have a small welcome package that contains washing up liquid/a few dishwasher tablets. A cloth to use to wash up.
Great location. Very close to the metro.
Stayed in April 2022
Reviewed: 17 May 2022
Abdulaziz
Saudi Arabianon
my experience was just perfect form check in till check out, first with the location of the property, and the great reception staff, Ali and the other female “forgot her name” then with the room which was clean and had modern furniture and the balcony with an amazing view of sheikh Zayed road and the skyscrapers. and last but not least the bed was the most comfortable bed I’ve ever slept on !
Stayed in May 2022
Reviewed: 17 May 2022
Mayur
Indialiked everything … did not find anything that made my stay unpleasant
Location is fantastic ... room and bathrooms are spacious and clean... staff were very friendly
Stayed in May 2022
Reviewed: 15 May 2022
Ildikó
HungaryThe hotel was nice, well located. The staff was really kind everywhere.
Stayed in May 2022
Reviewed: 14 May 2022
Omar
MaltaThe only thing which bothered me slighlty was the sound of the escalator motors as they where at the back of my room but all in all I was very satisfied.
This hotel is conveniently located in Sheikh Ziad's road and only a couple of minutes away from the Metro station which practically connects to a lot of important sites. I must say that the staff is very helpful and very courteous. The room was very well appointed and the cleanliness was amazing.
Stayed in May 2022
Reviewed: 14 May 2022
Doddy
OmanMore time to check out due to less staff in reception.
The location, staff and facility are great
Stayed in May 2022
Reviewed: 13 May 2022
Manav
IndiaI have stayed with this property earlier too in 2019 but at that time they served excellent breakfast options. But this time I was disappointed to see little options in the same. I even suggested the same during stay but no improvement
The Location has always been a plus point for me while choosing this property. Walking distance from Metro Station and bang on Sheikh Zayed Road
Stayed in May 2022
Reviewed: 8 May 2022
Youssouf
Qatari like the view, gym, room staff it was nice experience actually
Stayed in May 2022
Reviewed: 7 May 2022
Tawfiq
Jordannothing
good
Stayed in May 2022
Reviewed: 5 May 2022
Spela
SloveniaNo detergent for washing dishes. I expect that in 4* hotel.
Excellent location, spectacular view from the top floor. Very friendly and professional stuff. We had 2 bedroom apartment and it is really big. Bar on the top floor serving food till 1.30 AM is great if you arrive late. 2 small markets in the next building.
Stayed in May 2022
Reviewed: 5 May 2022
Kadene
South AfricaNot a single thing!
Where to start?! We were so impressed with our time at this hotel - from the most friendly staff (manager at breakfast, check-in person, security at the lift, cleaning manager on our floor!), the cleanliness of the rooms, the fantastic breakfast! We will definitely be coming back!
Stayed in May 2022
Reviewed: 5 May 2022
Anastassiya
TurkeyI wait my car always like 40 min
staff, room and reception
Stayed in May 2022
Reviewed: 4 May 2022
Hameed
NigeriaNothing
Satisfactory
Stayed in May 2022
Kaliningrad, Russia
Theologos, Greece
Vancouver, Canada
Ostuni, Italy
Shangzhi, China
Sanyi, Taiwan
Valencia, Spain
Yerevan, Armenia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content