all

super!

Stayed in March 2024

Just improve a bit on the breakfast as there's no variety

The room was very nice and well clean. The staff was also friendly

Stayed in March 2024

Nestled near the enchanting Old Dubai, Gateway Hotel offers a delightful blend of modern comfort and historic charm. Impeccably clean rooms enhance the experience, thanks to the diligent efforts of Nayeem, whose attention to detail was commendable. The hospitality extended by the staff was exemplary, making our stay truly memorable. Highly recommended for those seeking a convenient and welcoming stay near the cultural heart of Dubai

Stayed in March 2024

everything OK

close to the subway, extremely kind staff, cleaning done every day. congratulations to Miss Jyoti, guest relation executive, she was extraordinary, she was in our constant help, a special person.

Stayed in March 2024

Look no further! Imagine a hotel room that provides easy access to the bustling computer market, as well as being located near the metro and bus stations. Picture yourself stepping outside the hotel and being in the heart of all the action. Book now and experience the excitement firsthand!

I have had the pleasure of staying at this location multiple times, and I must say that my recent experience has been exceptionally pleasant. The staff was incredibly helpful, and I was particularly impressed with the great service provided by Miss Seeban from Pakistan and Geity from India. And Mirza sb also good man.

Stayed in March 2024

Very dark room with poor lighting Very poor WiFi that never worked and I had to pay $80 for mobile data. When I called reception to ask, the staff member told me to go and sit in the lobby!! I paid to sit in my room not spend my day in the busy lobby. Some of the staff were not very nice in their communication. One security staff member kept asking me for my room number repetitively and didn’t do that for other guests. He followed me suspiciously because I was wearing a dress as I was coming back to the hotel from a wedding. The location is absolutely bad and inconvenient. It is very far away from everything.

The room was decent

Stayed in March 2024

BREAKFAST IS AVERAGE

Very good hotel! Good reception Thank you Mr Zaim for the hospitality

Stayed in March 2024

My room was next to the road and it was a bit noisy with vehicles horning, one more thing was I tried ordering room service and I was told it’s only available after 12pm.

Awsome rooms

Stayed in March 2024

Good hotel

Stayed in February 2024

check In took too long, staff looks confuse

Stayed in January 2024

They over charged me I made the reservation but when changed the dates because of booking.com system error. The messed up with the date and night staff almost charged me the double the amount I originally booked the room. It was very disappointing

Great location

Stayed in February 2024

Needs serious upgrade in the rooms and pool area.

The staff and management are superb. Unfortunately the area was dire. The rooms need a serious upgrade. The pool area is drab and run down. The pool surrounding could be lovely but it's neglected. There was still building materials and dust everywhere, no atmosphere or any plants to make it inviting. The food was OK and first impressions on walking into reception is good but that's it. We had to move but I won't go into why. The management wasted no time in giving us a refund so we could change hotels mid way into our holiday.

Stayed in January 2024

Noting

Good

Stayed in January 2024

Dated decor, needed a refresh and room was a bit noisy.

Room was a really good size.

Stayed in February 2024

The stay was great as usual .Really helpful staff

Stayed in January 2024

Breakfast was not interesting and lots of bed bug in our room

Pool

Stayed in December 2023

A great hotel with a very welcoming and friendly staff. Our room was elegantly furnished and spotlessly clean, the breakfast buffet with a wide selection of meals, desserts as well as fruits. Last, but not least, we appreciated the perfect location - only a few minutes´ walk to Al Ghubaiba bus station, from which it is possible to set off for Abu Dhabi, Sharjah, Al Ain and many other cities.

Stayed in January 2024

Mohammed John + Umar John + Labib were amazing and attentive. They were kind and patient too !

Stayed in February 2024

The position is really good, next to the metro and to the wonderful neighbourhood Creek.

Stayed in February 2024

We had a very good stay at the Gateway hotel. Friendly staff. Big rooms, clean and comfortable. Daily housekeeping. Special thanks to Ishan and Nuwan for excellent service. Good location within 15 min walking distance to the Ghubaiba metro and bus stations, Old Souk, Al Fahidi Historical Neighbourhood.

Stayed in February 2024

N/A

The lady at reception Jotie (Hope I’m spelling her name correctly) was extremely helpful and accommodating! The place is in an extremely “Asian” neighbourhood but I personally didn’t find that to be an issue as the hotel itself was clean, spacious and staff were very helpful

Stayed in January 2024

None

Good location Staff are nice, including porters

Stayed in February 2024

Nothing

Everything was great

Stayed in January 2024

All the staffs are excellent and duty managers Mirza and Dipin are flexible by arranging your room according to your needs Gust relation officer Jyoti was also good

Nearby to all the shops

Stayed in February 2024

The breakfast was not good at all, the location was in a heavy traffic and local area. every piece of furniture was outdated. we had to stamp our ticket for free parking every single time!

They upgraded our room for free which was nice!

Stayed in February 2024