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  5. Reviews of Jacob's Garden Hotel

Reviews of Jacob's Garden Hotel 4 stars

Rolla Street, Bur Dubai Opp. Baqer Al Moheibi, Bur Dubai, Dubai, United Arab Emirates

#354 of 614 hotels in Dubai

Guests' Choice

Review score

Based on 912 hotel reviews

8.0

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.4

  • Location

    8.1

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    8.2

  • Free WiFi

    8.4

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Showing 76 – 100

  • Reviewed: 3 February 2024

    9.0
    Nice hotel, helpful staff, pleasent stay!
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was flooded after shower and slippery

    Room was very specious , comfortable and clean ! I only stayed a night and didn’t use many facilities. Location is great , close to shops and restaurants.

    Stayed in February 2024

  • Reviewed: 30 January 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Room don’t have slippers and shampoo

    Room was big

    Stayed in January 2024

  • Reviewed: 25 January 2024

    8.0
    Good value for money
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing in particular.

    Location, cleanliness, value for money.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Spacious rooms

    Stayed in December 2023

  • Reviewed: 23 January 2024

    8.0
    good hotel and perfect location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    the parking spot is tiny for big car

    location is perfect, many restaurant near by the hotel

    Stayed in January 2024

  • Reviewed: 9 January 2024

    7.0
    We enjoyed our stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    There are 2 things we didn't really like : 1. They have some kind of night or strip club (nautanki lounge or something) which makes it very loud at night. 2. We bought papaya in supermarket and asked reception for knife and plate - we were sent to restaurant which charged us 5 Dirhams for cutlery. Ridiculous. The room costed us 80 USD a day and we expected a bit better service for that money.

    Big clean hotel with pool and spa, restaurants and café. Very big room and bed. Clear bathroom with no insects. Big smart Tv. Tea, kettle, etc. Very helpful reception. The neighbours is very live - supermarkets, bars and cafes are working almost all night long! We loved local colourit of it. Metro - 20 minutes walk.

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I liked this restaurant very much, the staff was very nice. He was very friendly and helpful. very very best restaurants rather than other restaurants for example in comfortable 😄

    Stayed in January 2024

  • Reviewed: 8 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Convenient location, centre to almost every day to day need Spacious

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Quiet convenient place to stay for few nights!
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Not well sound proofed rooms. You can hear vehicle sounds from outside. And their music sounds played on 1st floor can be heard even for forth floor which was quiet disturbing.

    Staff are well mannered. Many grocery stores near the hotel. RTA stations nearby.

    Stayed in January 2024

  • Reviewed: 7 December 2023

    8.0
    Nice hotel
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bath room was very nice, spacious and tiled, but very dangerous as the chances of slipping and falling are very high. Shower area is neither enclosed nor has floor barriers so the entire floor becomes wet and very slippery. Towel rack was too far from the shower area, causing greater risk of slipping and falling.

    Hotel was nice and clean. Room was spacious. Location was ok.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    7.0
    A relaxing and homey place in a super busy location
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The breakfast buffet was full of people. I hope they can do 2 buffet set ups as it is super crowded. The serving thongs are all oily. Has less options on food, especially with protein and healthy stuffs such as on fruits, and vegetables. No oats..

    Staff are all nice and accommodating. Security, reception, housekeeping, spa staff, life guard, and restaurant personnel are all doing their job very well. The room's size is just right. The toilet is larger than expected. Amenities in the room are complete. Room is clean, beds and pillows are soft. Easy and fast check in and out, parking is good.

    Stayed in December 2023

  • Reviewed: 3 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing much to alter, just make Sauna in working condition

    The breakfast was pretty good. The service was top-notch, there was always someone to help for our needs. My Kids and wife enjoyed the ambiance as well

    Stayed in December 2023

  • Reviewed: 2 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    While checking out the lady at the reception may require customer service classes. 1. By the way she addresses the guest. I understand the reception may be busy but you cannot address a customer by room number rather by their name. On the other hand the male staffs at the reception were exceptionally professional when I checked in keep up

    The rooms are spacious, comfortable and clean

    Stayed in December 2023

  • Reviewed: 30 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    I don’t like the Parking area, its very limited parking spaces and they are allowing people from outside to come to the club and park there. Some one scratched my car and run away

    Stayed in November 2023

  • Reviewed: 16 November 2023

    9.0
    Super fresh pleasant cheerful stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was loud music that was annoying

    Amazing interior design, very refreshing and colourful. Lovely employees. Great facilities.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Surrounding crowed

    Environment

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    It’s sometimes a cliche to say the staff were very friendly- but they were!
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No international news service on the television.

    Good location. Excellent rooms for this level of hotel.

    Stayed in November 2023

  • Reviewed: 13 November 2023

    7.0
    Nice stay in affordable location in Bur Dubai.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The room was a bit “dark” and with a big “wall to wall” carpet covering the tiles.

    The reception and lobby area are quite nice. Also; big thanks to the bell boy and security that helped with all our luggage. The bed in our room was very big and comfortable. Furthermore, the location is good with a lot of local restaurants, supermarkets, and a 10 min walk to the Metro.

    Stayed in November 2023

  • Reviewed: 10 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very good staff

    Stayed in November 2023

  • Reviewed: 10 September 2023

    9.0
    Great stay! I will come again :)
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was another man on the reception counter who was not so helpful when I asked for a bottle of water , i didnt have coin so wanted to swipe with card. But they said not possible he said you have to order from the room service and pay more. Made no sense.

    The property is in prime location. Staff Ranjeeth at the reception was attentive, friendly and upgraded our room , extended for 1hr as well. Overall latest modern interior and clean rooms. The house keeping staff also are sweet. They had smart Tv. Overall i would come again for a stay

    Stayed in September 2023

  • Reviewed: 31 August 2023

    8.0
    Very good
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    Nice hotel with clean environment.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Free Parking staff Shops

    Stayed in August 2023

  • Reviewed: 3 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything good,

    Stayed in August 2023

  • Reviewed: 1 August 2023

    8.0
    I really enjoyed being there
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cleaning of rooms not that deep

    It’s great and staff are very nice and helpful Location good with lots of nearby restaurants and coffee shops

    Stayed in July 2023

  • Reviewed: 21 July 2023

    8.0
    Very good
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Friendly staff

    Stayed in July 2023

Showing 76 – 100

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