Western Region, Mezairaa, Mezairaa, United Arab Emirates
#1 of 2 hotels in Mezairaa
Guests' ChoiceBased on 209 hotel reviews
8.3Cleanliness
9.1
Comfort
9.2
Location
8.8
Facilities
8.4
Staff
8.7
Value for money
8.0
Free WiFi
8.9
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End of dialog contentReviewed: 6 February 2025
Tracey
AustraliaA power point in the bathroom for the hair dryer etc would be great The areas outside need a LOT of work: so many barren areas, broken footpaths and mimi sand dunes insides the grounds! I can appreciate this will take significant time and funds to complete My friend suggested some comfy sofas and coffee type tables near the pool area We didn’t eat in the restaurant as the prices were quite exorbitant
Beautiful quiet location with lovely views of the surrounding area Renovations attended during the C-19 pandemic have really improved the interior feel. The peace and serenity was really appreciated! And the weather arrangements were perfect 🤩
Stayed in February 2025
Reviewed: 30 January 2025
Ahmed
United Arab EmiratesBreakfast quality was not 5 star. Paper napkins processed and frozen food used. Fruits were soggy.
The renovation is amazing, the rooms are bigger and more comfortable.
Stayed in January 2025
Reviewed: 17 January 2025
Matin
United Arab EmiratesBreakfast was a bit expensive.
Location
Stayed in December 2024
Reviewed: 6 January 2025
Nicole
United Arab EmiratesThe staff needs a proper handover communication. The receptionist we spoke during our check in gave us a discounted price for additional people we will bring in for breakfast buffet. During the morning, the staff wasn’t aware and didn’t even let our team took the breakfast even they told them they will pay. We told them we will pay and the receptionist keep bothering us for the payment while we are eating. We told them can we do this after our food? And it seems he can’t understand.
Stayed in December 2024
Reviewed: 6 December 2024
Izwa
United Arab EmiratesThe breakfast needs improvement; not much variety.
Beautiful rooms, friendly staff. Cozy environment, not busy.
Stayed in October 2024
Reviewed: 14 September 2024
Obaid
United Arab EmiratesNo kitchen in room Cost of dining is very high and more than room cost. Anyone want to book I recommend to bring your food with you. Or eat from town center. Or bring your stuff and enjoy cooking in room.
Room size and style. Cold AC
Stayed in September 2024
Reviewed: 30 July 2024
Humaid
United Arab EmiratesVery expensive
Rooms and the location
Stayed in July 2024
Reviewed: 28 July 2024
Alia
United Arab Emiratesthe breakfast was a little limited by UAE standards.
The staff was so friendly. It's really a bit of a hotel in the middle of nowhere, but very comfortable and clean and actually relaxing being so far from urban noise and crowds.
Stayed in July 2024
Reviewed: 22 July 2024
Abdulhameed
United Arab EmiratesSwimming pool. Breakfast is very basic. No varieties.
Location. Room size was great. Staff are friendly.
Stayed in July 2024
Reviewed: 2 July 2024
Shalome
United Arab EmiratesThe rooms are really beautifully done - very spacious, and the bathtub is a luxurious addition.
Stayed in June 2024
Reviewed: 18 June 2024
Dr
IndiaPrice to high for utter off season, very costly food considering there is no other choice anywhere nearby.
Rooms spacious, well designed, nice location.
Stayed in May 2024
Reviewed: 17 June 2024
Ramesh
United Arab EmiratesOk
Stayed in June 2024
Reviewed: 15 June 2024
Behnaz
NetherlandsNice hotel
Stayed in March 2024
Reviewed: 8 June 2024
Nathalie
United Arab EmiratesPool needs to be renovated, so does the rest of the external facilities and more shades needs to be added. Breakfast was s-l-o-w but then we were there at the end of Ramadan and the buffet was not available. Dinner options are limited if you stay more than 2 nights.
The room was beautifully decorated (the one we had been recently refurbished). It was really clean and though it was very warm outside, the room was kept cold. There is happy hour to enjoy - though limited drink options. The hotel is well located and easy to find.
Stayed in April 2024
Reviewed: 3 June 2024
Sarah
United Arab EmiratesThe food choice for dinner!! Menu needs to be simple but fresh. Location away from fresh produce sources is an issue. Indian cuisine choice fared better on night 2. Breakfast did well, it was simple, honest fare (eggs, fresh tomatoes, mushrooms, peppers) with good coffee. Forget the tinned/packet, frozen options. Fresh and simple is best.
The interior fitout was to very good standard. Pretty decor, without destroying the original feel of the hotel. Fabulous bed and bathroom linens. Comfortable bed. The staff were amazingly accomodating and helpful. Fantastic location.
Stayed in June 2024
Reviewed: 24 May 2024
David
United KingdomI had uninteresting view of carpark...get a room on 2nd floor and/or right side of hotel. Netflix didn't work. Not all drinks available. Didn't seem to have option to put extras on room. Some staff really need to improve their English.
Rooms are superb. Spacious bedroom plus a small "lounge" area (with a bath!). Lots of tables, chairs. Big TV. Tea/coffee making facilities. USB charging next to bed. Very warm and friendly staff. Excellent food. The general area (Liwa Oasis) is wonderful. Amazing for the price.
Stayed in May 2024
Reviewed: 13 May 2024
Mark
United Arab EmiratesThe room
Nice
Stayed in May 2024
Reviewed: 13 May 2024
Olivier
United Arab EmiratesThe service at the restaurant is very slow and the food choice quite limited.
The room was just magnific: very large, with a separate area with a bathtub perfect for relaxing.
Stayed in May 2024
Reviewed: 6 May 2024
D4
United Arab EmiratesBreakfast not a best part of service in this hotel
Location, Location
Stayed in April 2024
Reviewed: 30 April 2024
Damien
United Arab EmiratesThe swimming pool is heated. It was very cold.
The decoration is amazing.
Stayed in April 2024
Reviewed: 20 April 2024
Natalia
United KingdomThis property needs more love and care. Grounds need investment. Lobby and rooms look good. Staff are doing their best but they need additional training.
Bird singing. Quiet. Not crowded. Peaceful. Exactly what we were looking for during city getaway. Great newly refurbished spacious rooms. The room was amazing! Attentive staff.
Stayed in April 2024
Reviewed: 16 April 2024
Marcel
United Arab Emirateshaha, it more funny than a complained but wanted to mention. We were with a group of 8 people. We ordered some beers....there were only 5 beers left in the whole hotel. We ordered a bottle of white wine.... only 3 different wines available and only 3 bottles. No issue we go to red wine they only had 3 bottles of Red wine left in the whole hotel. That at least is very strange right? Same with the food and same with next day morning. It was just if they would shut down or something.
It's a very nice location especially after the upgrade they had done.
Stayed in March 2024
Reviewed: 15 April 2024
Nuwan
United Arab EmiratesFood
Stayed in April 2024
Reviewed: 15 April 2024
Alicja
United Arab EmiratesThe new modern design is fantastic, rooms were spacious. Staff is very nice and helpful, they made our stay very comfortable. The pool was rather simple but with decent size and so refreshing!
Stayed in March 2024
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