The the building is very old & rooms not nice

Location

Stayed in August 2024

No one met so I needed to look for the entrance to the building by myself at night. Awful elevators. Terrible rooms, broken door locks, extremely small room, just for having a bed and nothing more. Photos do not reflect reality. They do not refund money upon request when I informed about non-willing to stay there. I dont really know how booking.com.allow.them to be listed at all. It is absolute bullshit and fraud.

Nothing

Stayed in November 2024

Very unpleasant experience. SHARED AC with another room. The other room was noisy until 2 am. Smelly sheets.. possibly never washed. No sea view. No TV. The location was unknown. The manager made me wait 30 minutes without answering the call while trying to get the location details. Lights were not working... later fixed after complaining... Refrigerator was unclean and expired stuffs were inside... Literally a HELL HOLE...

WiFi was working... Thanks to Etisalat...

Stayed in November 2024

Passenger Lift

Very small lift and not comfortable

Stayed in October 2024

Bad Staff. Not clean. Waiting for staff for 30 minutes to open the door to rooms. Photos and presentation on the Internet are false. Not happy 😒

Nothing. Very bad. The photos do not reflect the real conditions.

Stayed in October 2024

The property isn't a good value for money. Bed bugs everywhere, called the manager to complain, which he promised to change my room, but never did despite my pleas, and my supposed 17 days vacation became a horror movie experience. I had sleepless nights from the noise outside as the balcony doors had no locks and never closed properly. I could hear everything from my next-door neighbour as though I were in the in a bedspace or dormitory. The property owner lied about having everything listed online. * There's no TV, * No fridge , * No microwave, * No Table, * No chair, * Balcony door * No living or sitting area. * Not even a single mirror in the Room * No good Washing Maching, * No sea view and every other thing listed on the website ( my advice is not to pay on reservations until you see view the place and you're satisfied to do so). ● When I phoned the manager to complain, he asked me to report the property and make my complaints on Booking.com. which i did, and I SUGGEST THIS PROPERTY BE TAKEN DOWN FROM BOOKING.COM WEBSITE IMMEDIATELY as it doesn't conform to the property policies stated here. ● The property manager is full of lies, doesn't care for the tenants' safety, and extortion money from foreign clients via lies, which violates the UAE customer rights policy. He treats his staff very dis- speakably. No respecter of the UAE Law for customer rights. ● Balcony doors have no locks and risks for theft, have to constantly sleep in fear, carry my vital stuffs with me, main door is always open with people smoking everywhere, in the kitchen, and varendas and stairs, very small lift can't even breath we'll in it, if you have some forms of Asthma, coming here is a wrong idea.

The care taker Faiz is a very good asset to this property, he is kind hearted and hard working

Stayed in October 2024

The TV was not working, the wall on my right side had full fungal growth, 1 night I was woken up by water dripping from the AC on my head, 1 split unit AC was divided between 2 so called rooms by a thin partition, room and bed sheets and linens were so dirty that I had to ask the staff to remove them right away and I myself cleaned the room, then the laundary was a huge issue, no place to dry the clothes. Every single time I texted the property by Booking.com they will say we will resolve this immediately but NO ONE EVER SHOWED UP. Lastly the bathrooms, they were extremely dirty with strong stench of urine. At times I had to flush the urine in the bowl as it was left as such. No toiletories provided. I was under so much pressure from my work otherwise I would have never stayed at this place as there was no option for refund. If that's now the standard of Booking.com then I will never book through this app or website ever again. Atleast do some kind of inspection before letting such people renting out the places on Booking.com. Honestly, I am extremely disappointed and I really wish this never ever happens to me ever again.

Nonthing at all.

Stayed in September 2024

Very noisy and room is not good and not clean

Not good

Stayed in June 2024

Bed full of bad bug and not clean

Nothing

Stayed in July 2024

Upon my arrival I had some setbacks, as there was no reception.

The location is close to the beach and everything you need. I ended up booking for the wrong night and the booking and hostel team helped me.

Stayed in January 2024

The rooms without bathrooms and cleanliness plus the response of the manager. In booking it is single room with bath.

Our guest did not stay this property because very treatment fro The manager so we requested for refund but the property & booking.com are refusing to reverse the booking amount saying the policy. Absolutely not acceptable.

Stayed in January 2024

Once I entered the building I found it very dirty. The space of the lift is so small, it can accommodate just 2 people at a time. When you go out from the lift you can see laying dirty socks on the floor. So it gives unpleasant impression.

The location is good

Stayed in January 2024

Rooms are little, thin walls separate from other rooms. No one was waiting for me even if I told them my check-in time, luckily a guy who was sleeping in another room opened and gave me the key of my room. No sign at the entrance, it was hard to find the place. Nasty neighbors with strange people hanging around.

Very good position, near the city center and the sea but there is not any phenomenal sea view. Good price-quality ratio. Shared bathroom and kitchen.

Stayed in December 2023

incorrect, incomplete address on listing, hours spent driving around, zero advice about parking in AD could lead to your rental car being towed away. There is no phenomenal aspect of the sea view. The room is not private at all with a large hole housing pipework to an adjacent room.

When I eventually got rhe right contact number, which was not listed in the booking nor the receipt, Mahmoud was very nice and helpful but there were still issues due to inexperience and miscommunication with the agent.

Stayed in December 2023

everything

BECAREFUL,,,, the place is very dirty and noisy. no one can stay unless he is totally broken and have no choice at all. I booked another place for that night. in short , it's a group of cheaters putting fake information and photos.

Stayed in December 2023

There are no comments available for this review

Stayed in December 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2025

There are no comments available for this review

Stayed in November 2024

There are no comments available for this review

Stayed in October 2024

There are no comments available for this review

Stayed in July 2024

There are no comments available for this review

Stayed in May 2024

There are no comments available for this review

Stayed in February 2024