Hotel doesn't have car parking, need to pay your woan and I have not got fresh clean bedrooms stuff. Ask for change they have took long time to change bed sheet. Wi fi poor condition, 4 dyas of my stays TV was out of service. Ask for fix nothing happened. Not professional house keeping staff.

Location is good. The boy is from Nepal at reception he is nice , he was looking professional.

Stayed in March 2025

Shajahan worker is a very sincere person helped with everything changed the room immediately came and brought what was needed thank you very much to him a person with a big heart if I return there only because of him because of his attitude towards guests

Stayed in February 2025

Good

Goood

Stayed in February 2025

As mentioned above

Location is perfect for the travelling to all the sight seeing places, as the metro is just 12 minutes walk from the Hotel. Also close to Gold Souk. Good location, but only the service is not upto the mark. During the check out for little delay receptionist was highlighting the delay in not so friendly manner. Rest all is fine.

Stayed in February 2025

they did not clean the room, except if you ask them even when you asked most of the time the amenities was missing

Stayed in February 2025

The sync had leaking problem

The room was quite

Stayed in February 2025

We went as a family of 5. I had booked the rooms in advance and there were no additional taxes. However, when I arrived, they showed me that there was an additional tax. Usually, I always choose hotels based on whether there were additional taxes or not. So, I don't know what to say.

Stayed in December 2024

Far from center of Dubai and the nearest metro station I needed to take taxi to reach the station that’s extra fee of my travel So with these disadvantages the prices should be lower than i payed ( it’s overpriced) Otherwise everything were normal and good especially their staff.

Good staff , clean, comfortable, helpful

Stayed in February 2025

Room Quality, Curtains especially.

Location: Everything CLOSE by. Staff, Monica and the security guard were amazing. WELL DONE.

Stayed in January 2025

No towels, or coffee . I struggled to find a parking

Near many facilities, clean

Stayed in January 2025

The surrounding area is not good because it is full of bachelor sharing rooms

The quick and easy way to get the things

Stayed in January 2025

The guest in the room across from me kept his door open the entire time and was constantly on the phone with loud open ongoing conversations. It was particularly disruptive when entering and exiting the hotel room.

Breakfast was not included but it was comfortable and the staff were accommodating despite a very busy time with many waiting to check out it was rather expedited check out process.

Stayed in December 2024

No slippers😊

More likely convenient to nearby restaurants😊

Stayed in December 2024

Cleaning

Location

Stayed in January 2025

The first night

Pieceful

Stayed in January 2025

Cleaning

Staff

Stayed in January 2025

Receptionist needs training.

This is a basic hotel. We tried it just for the experience, even though we could have found better options for the same price. The receptionist (a middle-aged man) needs customer service training. It wasn’t just us, his way of speaking is not suitable for the hotel business. He comes across as a bank clerk, very direct, instead of communicating in a polite and welcoming manner. For example, we booked the hotel using our business profile. Without asking any questions, he directly said, "NEXT TIME I WILL NOT ACCEPT THE BOOKING AS THE CUSTOMER NAME IS NOT SHOWING IN THE SYSTEM." We informed him that it was a business profile, and the customer name was mentioned on the booking confirmation, which could be verified with the passport. After we made our point clear, his tone softened. We also noticed other customers arriving around 12 PM (check-in time is 2 PM). However, his rude behavior towards them was apparent. We believe staff play a vital role even if a hotel lacks some services, polite and professional staff can make up for it. Human interaction matters a lot. We hope the management takes efforts to read reviews and work on improving customer service for their own betterment especially in a competitive market like Dubai.

Stayed in December 2024

I had bad experience No clean staff with full of attitude

Stayed in December 2024

Nice

Location good

Stayed in November 2024

better couble improve the hotel washroom, but not bad for us but better improve much better

We went to the breakfast at the Indian hotel that was close to the hotel; the food was delicious.

Stayed in November 2024

Staff is not cooperative.My family will come early in the morning and he ask give 200 Extra and before the booking I will speak with the hotel he say u book if any room availability we can give free.

Staff is not cooperative other things will be fare.

Stayed in December 2024

There was no water in the room

I didn't take breakfast

Stayed in November 2024

Water bottle not inside the room

Cleaning and other Services

Stayed in November 2024

THERE, NO PARKING

Stayed in November 2024