EVERYTHING! Dingy rooms, broken bathroom fixtures, no hot water, tiny lumby beds, smelly smoky interior, and worst of all, false and deceptive advertising all wrapped up in a filthy and loud downtown environment! To top it offI have traveled globally, including 3rd world countries, but have never seen such a deplorable facility! NEGATIVE 100 Stars is the only appropriate rating!

Nothing to like about this nasty rodent nest!

Stayed in January 2024

Yoo have to ask for toiletries before they are replaced I expected that once the room is cleaned these itms should be automatically replaced

I loved some of the reception staff but not all

Stayed in December 2023

-

Very friendly, professional and nice staff. Cozy bed and proper air conditioning. Perfect value/location balance. The area is full of catering options and the metro is 10-15 mins away.

Stayed in December 2023

Area was very crowded

No

Stayed in December 2023

Everything

Nothing

Stayed in December 2023

Staff were very rude when I went to reception to check in they never explain what time is breakfast start when I went to room there was no towel no iron room was smells not going to recommend to any one Stay away it’s not worth the price at all.

Stayed in December 2023

everything. from where do i have to start . first of all the location is a living hell . 2nd its not a hotel at all . its a some kind of a building with a lots of rooms . rooms are dirty . no hot water . toilet are the worst. not to mention the lacking of the security. you will feel unsafe in no time in this place and yes . they will ask you to put you Valuable items in the reception !! . yeah and forget the location. you will believe that you are in dubai .

what do i like ? nothing at all, its the worst place i ever stayed in and used booking for it .

Stayed in December 2023

It delivered what asked for.

It was clean and the staff was friendly and helpful

Stayed in December 2023

Location

Clean

Stayed in December 2023

.

.

Stayed in December 2023

We asked for a kettle since it supposed to have one in our bedroom but for the 5days we never got it

We loved everything.. was clean with nice view

Stayed in November 2023

Nothing

Bad

Stayed in December 2023

FLOOR IS DIRTY bathroom is like that you live in a slums Bed is super small Location is horrible Smell is awful Money for value is bad

I booked it because it was budget friendly, and I saw that his rate is not good , but I said its at least a three star hotel , well its nothing like a three star , and don't recommend waste your money here even if you will pay a little extra.

Stayed in November 2023

Was cool with everything

Customer service, smiling, nice people

Stayed in October 2023

A bit of a walk to the metro station

Nice clean hotel. Decor is up to date. Had all the basic things like shampoo, soap, slippers etc. Also had 2 free bottles of water and tea/coffee

Stayed in November 2023

Unfessional behaviour and very dirty inside.

Very bad 😞

Stayed in October 2023

Everythings

The hotel was very bad, it's better to say it was awful, and my suggestion is that if you sleep on the street, it might be better because at least you didn't waste your money and I don't recommend anyone to go here, almost most of the hotel's passengers were Pakistani and Indian. I have a question as to why the license of this hotel is not revoked at all and the Emirates Health and Tourism Department should be responsible - The hotel area is in a very crowded and dirty place - The rooms are very dirty and maybe not cleaned at all after the passenger - Small cockroaches can be seen in the rooms and bedbugs were also seen in the mattresses, which I sent the photos - The refrigerator is broken (minibar), the light in the room is broken, and some lamps do not turn on. - The minibar is empty and there is not even a bottle of water - Very loud, as if you wake up at 3 in the morning with the sound of someone in the corridor or the next room - The bath water is cold and you have to wait 15 minutes for it to warm up a bit - The hotel does not have a parking lot, and while there is no free space outside the hotel to park a car in that area, and the parking lots outside the hotel charge you for one night, almost equivalent to one night's stay in the hotel. - One floor of the hotel is dedicated to the gym for use outside the hotel, and in the same way that you always encounter people with a bad smell after exercising in the elevators.

Stayed in November 2023

To make it short guys this hotel is disgusting 🫣 I don't recommend that

Nothing

Stayed in October 2023

Thanks

I like the front desk staff, they warm welcome us, hotel was so neat and cleaned. Food was so yummy. I would like to stay always in the Phoenix Hotel and also I would let my friends also book the same property.

Stayed in October 2023

Service

Location

Stayed in October 2023

Dirty and stingy

So so

Stayed in October 2023

Total waste of money. There are lot better hotels around the block for half the price

Location is ok

Stayed in October 2023

Have no complaint

Facilities are perfect

Stayed in October 2023

They are not co operate

Not clean

Stayed in October 2023

The room not clean and the bed so old I don’t know how this hotel get 3 starts

Stayed in October 2023