231 Al Ittihad Road, Al Qusais, Dubai, United Arab Emirates
#413 of 606 hotels in Dubai
Guests' ChoiceBased on 346 hotel reviews
7.5Cleanliness
7.9
Comfort
8.0
Location
7.5
Facilities
7.8
Staff
8.0
Value for money
8.0
Free WiFi
7.5
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End of dialog contentReviewed: 12 April 2025
Mohannad
United Arab Emirates.
It was very nice holiday. And very nice and kind staff especially Nipun and Naresh. Good salt restaurant. Thank you very much
Stayed in April 2025
Reviewed: 10 April 2025
Khalid
United Arab Emiratesit was good but all the power outlets in my room weren't working
Stayed in April 2025
Reviewed: 9 April 2025
Rahma
United KingdomNa
Staff were very friendly and helpful
Stayed in March 2025
Reviewed: 9 April 2025
Tohir
IndonesiaThe Indian lady on reception very unpolite, rude and not welcoming, even when I forgot my passport in reception she is very unhelpfull, well the hotel is quite nice and very good location
Stayed in February 2025
Reviewed: 7 April 2025
John
IndiaHowever we did use the massage facility and here, though the masseurs were okay , the irritating part was having a group of men outside the facility ( one man was in his undergarments.)They were just hanging around the area and it was very uncomfortable for me as a customer.
My family was back in the UAE after a long time for attending an event and we were very pleased with the hotel and the facilities they offered . Staff were very cordial and helpful. Reception and housekeeping were excellent. Food was also good. We were also able to rent a vehicle through the hotel.
Stayed in April 2025
Reviewed: 26 March 2025
Awais
PakistanRoom furniture electrical appliances should be change
Stayed in March 2025
Reviewed: 24 March 2025
Taleb
United Arab EmiratesThe signal in the room was really poor that’s the only thing. I got like 1 bar most of the time but otherwise everything was amazing
The staff and the room was amazing
Stayed in March 2025
Reviewed: 7 March 2025
Tilkel
United Arab Emiratesthe staff are not so welcoming, had an issue with the door card and they sent someone who spent 30 min to try to fix it but he could not and i was okay with using manual key but he insisted to stay and fix it. the closet has a light that cannot be siwtched off
it is worth it for the less amount i paid, the pool and jacuzi are nice, the room is cozy
Stayed in March 2025
Reviewed: 6 March 2025
Phakathi
United Arab EmiratesStaff was very and the place was clean
Stayed in March 2025
Reviewed: 3 March 2025
Samy
EgyptThe services is too late and the work in not will organized some important things like safe not working and the power socket not working and takes too long time to be solved
The staff is very accommodating and friendly and the cleanness is good
Stayed in March 2025
Reviewed: 1 March 2025
Derek
United KingdomI arrived early in the morning, I had requested by email an early room (6am) but this was not arranged for me, so I had to wait until lunchtime to get into a room. While the day Manager was very apologetic, it did not deter me from being less than happy about, having to hang about the lobby, while waiting for my room to become available!
Breakfast was wonderful, every morning! Freshly made three egg omelett and all the trimmings. Plenty of choice, some items I had never eaten before or had ever considered mixing for breakfast! Plenty of tea, coffee and juices. A great start to a long day adventuring in Dubai. Sat outside most mornnings, very pleasent, thank you for a great stay.
Stayed in February 2025
Reviewed: 1 March 2025
Jm
IndiaTHE POOL AMBIANCE , GYM .
LOCATION WAS NEAR SHARJAH BUT OUTSKIRTS OF CENTRAL FUBAI
Stayed in February 2025
Reviewed: 27 February 2025
Tanveer
IndiaIt was a lovely experience, and the staff was awesome. A big shoutout to Mr. Taha from the front desk, who helped us with our itineraries for our Dubai trip and suggested some great places to visit. Only downside about this hotel is the metro station is about 15 - 20 min walking distance.
Stayed in February 2025
Reviewed: 23 February 2025
Richard
United StatesThe view from the rooms were not that great. I was given a side view and a back view in the two different rooms. I would’ve rather had a front view.
Well, the facility was clean. I was on the 12th floor and the lady that took care of my room while I was there was outstanding. She was the best.
Stayed in February 2025
Reviewed: 21 February 2025
Osama
United Arab EmiratesThe hotel is new and the parking lot is full of furniture and maintenance equipment. They took my car to park it but early in the morning it was not working. The hotel drivers tried to recharge the battery but they ruined it and I paid a large amount to fix it. The bad thing is that the hotel manager Rajesh acted rudely. He did not apologize for the behavior of his employees and said that he would open an investigation. He procrastinated and refused to extend our stay even though I told him that I would pay the cost of the extension so that we could fix the car.
Stayed in February 2025
Reviewed: 21 February 2025
Sanjivi
MauritiusAll were well planned, weel organized. Staff were superb and friendly. Thanks
Stayed in February 2025
Reviewed: 20 February 2025
Chiara
SwedenUnfortunately the breakfast was boring. There weren’t a lot of choices of sweets but just salted and was always the same thing. The room was amazing, not at all clean i see just something dirty to be a 4 star they have to have more attention and unfortunately we couldn’t recharge our phones because inside in the room nothing worked but just in the bathroom,so it is better that they controll everything.
Some of the staff was super kind with us specially three of them, one was a waiter ( or runner i have no idea and unfortunately I don’t remember the name) that he spoke with us all the time that we stay there, second was a guy of the room service, we order some food the last night and he was super nice with us and the last one was the housekeeper that she helped with the adapter for recharge our phones ( we ask in the reception but nobody could help us) the second time that we asked, the housekeeper come to us and she gave own adapter because they didn’t had in the structure.
Stayed in February 2025
Reviewed: 20 February 2025
Hazem
JordanThe internet connection is weak and the room was missing electrical plugs somehow! I suffered charging my mobile and laptop to be honest..
The staff is so friendly and the room was spacious and fully equipped.
Stayed in February 2025
Reviewed: 20 February 2025
Davy
PolandThe door to room 1015 is stuck and difficult to close and open. The walls are thin, and you can hear your neighbors, especially when they are acting childish. More breakfast options, please. The room needs one large light fixture on the ceiling. I couldn't handle the air conditioning, that's not pleasant. The toilet needs oiling; it makes a cracking noise when the pot goes down. Wifi can be slow it you want to stream.
Beautiful room, large room, nice bed; water is provided by the staff. Hygiene sets await you in the bathroom upon arrival. A 10-minute walk to the subway station. No airport noise. Good location, friendly staff.
Stayed in February 2025
Reviewed: 19 February 2025
Ammarahmad
United KingdomThe work table was too small as it was more of a dressing table though the room had space for a larger table. last day, the house keeping was not nbothereds i think as iw as leaving. They did clean the room but did not do a clean job. Towels were left in the bathroom wihtout folding them properly and water bottles (half full pack) were left on the counter. it seemed that there was some urgency.
It was a comfortable stay with nice clean comfortable room and bathroom. Staff is courteous & helpful and always available.
Stayed in February 2025
Reviewed: 19 February 2025
Mohsin
United KingdomGood location next to Metro station.
Stayed in February 2025
Reviewed: 18 February 2025
Marcela
SlovakiaIn 4* hotel was missing e.x. hairdryer. Problem with the extremely hot water in the shower - you need to wait 10 mins for coming "mild" water but it is caused by the tall of the building.
Location. Hotel staff. Good price vs. quality. Interier of the hotel.
Stayed in February 2025
Reviewed: 16 February 2025
Evgeny
FinlandVery friendly personal
Stayed in February 2025
Reviewed: 16 February 2025
Manish
IndiaWonderful breakfast and accommodation. Check in was done under 10 minutes. All staffs were super friendly and customer service is just excellent
Stayed in February 2025
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