Rooms are pretty worn. Kitchen does not have detergent and towels and stuff. Laundry only communal in machines which smells badly. Sofa in the room smelled like somebody shited on it. All carpets had dirty spots. Bathroom door foes not shut fully. Bad smells at underground parking. But staff is nice and helpful. I lived on a few aparthotels over Dubai, and this one so far is the worst for the money.

Stayed in April 2025

I would prefer to have the pool on roof 🤪

Everything honestly and specifically thr staff friendly and always smiling ❤️

Stayed in April 2025

Rooms are nice but quite basic

Friendly staff, clean, nice few options for food

Stayed in March 2025

towels seemed old and worn out. good quality towels but i guess some of them need to be replaced

room was very comfortable and clean shower was excellent pillows were top class!!!!!! bed linens was plush.

Stayed in March 2025

The bathroom door was making noises... it needs some oil ...

Cleanliness

Stayed in March 2025

N/A

Plenty entertainment within the complex

Stayed in February 2025

I stay at the hotel on a regular basis I do not like the way they increase the prices to unreasonable levels when they are busy. They should at least provide preferential rates for regular customers .

The location is good, the staff are always really nice and helpful. Especially on this visit, I was well taken care of by Lee and Alia

Stayed in March 2025

Everything was brilliant and met all the expectations, the only thing would be the sofa bed, as 3 boys in their 20s the sofa bed was more for a child, which could be stated clearer. Other than that great experience, great staff + great facilities. will definitely book again.

Stayed in March 2025

Not continental breakfast, i'm celiac and bread i should pay extra :( There was no hairdryer in the bathroom. Toilet have glass door, during night when you go to toilet everybody must know...

nice and interesting design

Stayed in March 2025

Need to change lift to go to basement

Choice of restaurants available and the staff. Rooms were good size with nice outlook. The hotel style is quirky and clever.

Stayed in March 2025

Staff were excellent

Stayed in March 2025

Nothing.

Smells great. Wonderful staff. Many choices for food

Stayed in March 2025

A nice space to work in lobby with free coffee facilities. Ease of access to a choice of restaurants. Feeling safe as a lone female. Very welcoming staff. Special mention to Deepak at the front door, who helped organise an airport taxi very quickly. Comfortable rooms.

Stayed in March 2025

Kindness of staff Nice breakfast Location, nearby Dubai Autodrome

Stayed in January 2025

Lot of people coming and going for the Irish village and various bars.

Price and quality

Stayed in March 2025

The Maine restaurant was rather unfriendly when we arrived. We waited 5 minutes to be seated, nobody came so had to ask in the end to be told abruptly go inside to reception despite the fact we were standing next to 3 empty tables (we were outside). Once inside speaking to the girl at the desk and booking a table she said curtly you have until 8.30pm only on that table. Seriously being told how long we have to eat, relax and enjoy our evening is not good, it creates a sense of we have to hurry up to get the next guests in, not a good way to welcome someone to your restaurant. The other reason we did not give a 5 star was unfortunately the experience at the valet when leaving. We waited almost 10 minutes for the valet to show up (nobody was around), eventually we saw a security guard wandering past and asked him what to do, he fumbled about at the valet desk after giving him our ticket, he shoved the keys at us and said the valet “is eating” go get your own car! We did not know where the car was and this clearly is not a valet service. We took the key and went to reception to be told the car is in the basement. We headed to the elevator to go down or hunt for our car, and was then accosted by another security man (maybe a manager, he didn’t introduce himself), trying to take the keys off of us and insisting on doing it despite the fact we had already made the decision to do it ourselves after losing our patience with waiting. He continued to follow us and pester us to stop what we were doing, despite us saying no thanks, we need to go quickly as I had a doctors appointment, it took us 3-4 times to firmly tell him to stop following and insisting on coming with us. We eventually got the car ourselves. It is a shame it ended this way. As the hotel is lovely, all other staff were great but logistics and customer care training are needed for the security and valet staff who let the side down and stopped us from giving a 5 star review.

The vibe is great, creative interiors, clean, neat and tidy. No fuss and clutter in the room, plenty of space for your own things. We liked the environment friendly practices. No plastic water bottles (glass one refillable, only a soap, no packets of dental stuff, hair nets, sanitary packets etc. Big squeeze bottle of shampoo and shower gel (no wastage). Bed was comfy, simple and “working” buttons for lighting and AC. Breakfast was clean and a small buffet with minimal wastage but fair menu for cooked breakfast. Staff were all smiley and helpful (except security/valet, see below). All trained in customer interactions very well. Love the vibe around the pool in the evening with a great selection of restaurants to choose from.

Stayed in March 2025

A clean and comfortable facility

Stayed in January 2025

Nice rooms, tidied everyday .

Stayed in January 2025

Buffet Breakfast, didn't have enough options.

Great Facilities! Kind personnel!

Stayed in February 2025

The reception lady in the morning shift i guess her name was jane, very rude, her face was always grumpy , not helpful at all, on the opposite of her supervisor he's very nice and even the night shift ladies are very sweet

Stayed in March 2025

Nothing

Convenient for visiting family in Arabian Ranches

Stayed in February 2025

The location is not very near from the center and the breakfast is not very changing

Very clean, staff very nice and the pool very good

Stayed in February 2025

The cleaning service failed twice to clean my room during my 12 days staying . The breakfast is very poor and not tasty.

The comfort of the mattress and sleeping pillows very relaxing

Stayed in February 2025

No iron and no hair dryer.

Very comfortable, clean and I also liked the style.

Stayed in February 2025