Rruga Kostaq Stefa, 5001 Berat, Albania
#55 of 95 hotels in Berat
Guests' ChoiceBased on 187 hotel reviews
8.9Cleanliness
9.1
Comfort
9.2
Location
9.6
Facilities
8.7
Staff
9.4
Value for money
9.2
Free Wifi
9.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 25, 2025
Melanie
NetherlandsAmazing hotel and perfect location! It was my friend her birthday and they gave her cake and sang a song for her!
Stayed in April 2025
Reviewed: October 13, 2024
Vincent
United KingdomThe 4 person (1 twin + 2 single) room was in the lower ground with small windows to pedestrian foot level.
Great view from shared terrace and delicious breakfast. Check in was smooth and card payment was accepted. Staff are very friendly.
Stayed in October 2024
Reviewed: October 1, 2024
Mirko
United KingdomDuring the breakfast there were a lot of bees around
Very nice location and staff are very friendly and kind
Stayed in October 2024
Reviewed: September 24, 2024
Felicity
United KingdomLovely breakfast, good location, helpful team. The room was clean and very comfortable, although you may want an eye mask if you are a light sleeper, as the blinds do not black out the room and the call to prayer/ local cockerels may wake you up early (this will be common throughout Berat!). The shower was nice, hot and powerful. The WiFi was good, but bits of our room were a bit of a blackspot for coverage. Overall a pleasant stay to enjoy Berat!
Stayed in September 2024
Reviewed: September 24, 2024
Alyssia
BelgiumThe room was really small but it was ok for one night. Our room gives to the small street (not busy) but we could hear all the noise from outside (not much, but not confortable)
The hotel is well located, in the center of Berat. The staff is really friendly. The terrace offers an amazing view of the city, perfect location for breakfast. The breakfast was really good
Stayed in September 2024
Reviewed: September 9, 2024
Arcangelina
United StatesThe staff was lovely and very responsive
Stayed in September 2024
Reviewed: September 5, 2024
Sophie
United KingdomThis was a lovely property in the mountains of berat. The staff were lovely and helpful. The rooms were clean and had everything you could need: the views from the terraces were the highlight. Breakfast was really delicious. Thank you!
Stayed in September 2024
Reviewed: September 1, 2024
Rita
PortugalThe shower didn’t have a structure, so you got water everywhere when you took a shower, but in Albania most hotels are like this. Fortunately, the room is cleaned everyday, so it’s not a huge mess
The room was very nice, comfortable and clean. Very good bed and pillows. The hotel is right in the middle of the old town. From there you can get to the principal sites in Berat very quickly. The staff was very helpful, even with parking, one of the staff came with us to park the car (since Berat is a UNESCO site, you cannot park everywhere and it’s very restricted) and then gave us a ride back to the hotel. The breakfast was good - Albanian traditional.
Stayed in August 2024
Reviewed: September 1, 2024
Sophie
SpainThe breakfast and terrace were wonderful.
Stayed in August 2024
Reviewed: August 30, 2024
Laura
United KingdomWe really liked the traditional-style room, and the view from the breakfast area was great. The breakfast was big and tasty, and we thought the staff were really nice and helpful. The hotel is in a great area in the old town, not too far a walk up the hill to get there!
Stayed in August 2024
Reviewed: August 28, 2024
Tatiana
BelgiumNothing! All good :)
The terrace’s views were lovely! And the rooms very tidy and comfortable as well
Stayed in August 2024
Reviewed: August 27, 2024
Cassandra
AustraliaEverything was wonderful
Absolutely gorgeous property - character stone room and extremely comfortable bed and pillows. Modern bathroom with big shower and excellent pressure. Very generous breakfast with eggs, pastry, fruit, marmalade, bread, juice and coffee. The staff are very friendly and courteous.
Stayed in August 2024
Reviewed: August 25, 2024
Léa
FranceThe hotel does not offer parking accommodation, guests have to take care of their own parking.
Beautiful hotel located in the hometown of Berat. The rooms were comfortable. Great breakfast. Really good value for money for Albanian standard.
Stayed in August 2024
Reviewed: August 24, 2024
Pedro
BrazilLocation, friendly staff and customer care.
Stayed in August 2024
Reviewed: August 23, 2024
Dema
United StatesIt's a super nice cozy hotel with awesome staff working there! Our room was clean and great size, but the only issue was the nonfunctioning AC. We struggled at night as the room started to feel like a sauna.
Stayed in August 2024
Reviewed: August 21, 2024
Julia
GermanyReally nice hosts, good breakfast, clean rooms, and a great location located directly in the historic center.
Stayed in August 2024
Reviewed: August 14, 2024
Max
United KingdomIt would have been good to know that our room didn't have a window. But it was still lovely!
Staff were lovely, friendly and accommodating our request for an early check out!
Stayed in July 2024
Reviewed: August 11, 2024
Laura
NetherlandsMaybe a place to hang out a little bit more and it seems they are finishing the hotel, but that would be the finishing touch and you can see that they will do soon because they really care about the place!
Good value for the price of the room in a city that offers a lot of places to stay. It had a really nice breakfast that offers more than the standard and the staff is really nice, good terras for a drink at night. Good beds! They arraigned a taxi back to Tirana and it worked out perfectly.
Stayed in August 2024
Reviewed: August 6, 2024
Mateo
UruguayAmazing breakfast! Nice people
Stayed in August 2024
Reviewed: July 31, 2024
Zsóka
HungaryVery nice family run hotel located in the historical center of the city. Easy to get everywhere by foot, to the kastel district, to the Osum river, to the other side ( Gorica) of the city through 2 bridges. Museums are also close. As it is located in the historical center the hotel does not have their own parking lot but it was not a problem at all as there is parking area in walking distance. Before arrival we got clear directions how to get there. The room was very clean, comfortable and nicely decorated in the style of the old town. Very cozy. Even the tile in the bathroom suits the style. The staff is very helpful and kind, can speak perfect English. The breakfast was great: tasty and good quality. And the view from the breakfast terrace was amazing. Starting your day from here is just perfect. It is also possible to make hiking tour by Osum Canyon, local gids may help you. At the river bank you may buy herbs and thee leafs from local people, very nice. We can recommend the restaurant Muzaka with a garden with peaceful atmosphere, nice food, kind waiter and beautiful view.
Stayed in July 2024
Reviewed: July 31, 2024
Daria
UkraineAll good
Good location, in the old town. Amazing hospitality, Ramo helped us with the allocation of the hotel, advised where to find the parking spots (free and paid), and gave us a lot of suggestions for restaurants and historical places. And let us check out later. The breakfast was delicious and fresh, on the terrace with a nice view of the old town. We also could choose the room among few available that were corresponding to our booking.
Stayed in July 2024
Reviewed: July 29, 2024
Andrew
United KingdomNothing
Traditional hotel in excellent location. We booked this hotel to visit Berat and stay overnight. We were travelling as a family and booked 2 rooms, which were next to each other on the ground floor. We loved the traditional feel of the hotel, wooden beams, colourful rugs, lace blinds and old trinkets. It was exceptionally clean and lovely and cool. The breakfast was included and it was too, excellent. We all loved Berat, the photos show you how it looks but not how it feels, calm but atmospheric steeped with culture and tradition. We enjoyed drinks at a rooftop bar across the bridge, overlooking Berat, amazing and enjoyed a meal at a grill restaurant which was brilliant value for money. Would definitely recommend, don't hesitate to book this beautiful hotel.
Stayed in July 2024
Reviewed: July 25, 2024
Bifrim
RomaniaWater sink in the shower wasn't working properly, clerks in charge of booking were not that organized sending email asking for review of staying before I even reached the place and then a second email asking when I will arrive, while I was already checked in.
Proximity to old town, friendly staff, good breakfast offer.
Stayed in July 2024
Reviewed: July 25, 2024
Mari
NetherlandsOur bathroom was a bit old and mouldy with a shower curtain and the bathroom would flood if you would have a shower.
Lovely view! Extremely nice staff. Great breakfast.
Stayed in July 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content