Was all good

Great hotel to stay at the night before we went to the airport . Really spacious rooms and incredible value for the price. Staff were really helpful and friendly .

Stayed in April 2025

Rooms were not sound proof

The staff was super nice, especially Xhulia. She was super helpful and impressive.

Stayed in April 2025

Nothing

The room was clean and comfortable. The staff was very helpful, we forgot personal items and they returned everything the next day. Breakfast was varied and delicious. Highly recommend!

Stayed in April 2025

The cleanliness and staff. Good choice of breakfast too

Stayed in April 2025

The smart TV had some minor issues (constantly reverted back to the home screen) but it worked out eventually.

Conveniently located above the bus station, perfectly clean and lovely staff. The breakfast is very good, the room is surprisingly spacious.

Stayed in April 2025

At times it used to get quite warm in the rooms as the central air conditioning was turned off but that is expected as we were visiting from UK and for them it was quite cold.

The hotel was at a very convenient location easy to reach and close to all the facilities. We rented a car and it was great location to go everywhere we wanted to go to central and other cities that we wanted to visit. The hotel was clean, great size rooms, very hospitable staff and good breakfast. Overall the entire family really enjoyed our stay.

Stayed in April 2025

The hotel was excellent and great location for terminal access. Just take ear plugs as it can be noisy with the buses below.

Stayed in April 2025

Wonderful and helpful employees. Clean & modern. A great location if you’re catching a bus. Adjacent to a major shopping mall.

Stayed in April 2025

Very good location just above the bus station at the next shopping mall. The hotel is new the breakfast is good.

Stayed in April 2025

The staffs were so amazing and friendly, I would refer my friends to the hotel

Stayed in April 2025

New hotel on good standard

Stayed in March 2025

great value for money on a fantastic and convenient location!

Stayed in March 2025

Location: It was roughly 28 minutes drive from the airport. That suited me as my flight arrived late. The hotel itself is close to most things I needed. The bus terminal was downstairs, taxi rank was next to it. There were shops, restaurants and coffee shops all nearby. Staff: The staff team was amazing. Xhuli, the lady who checked me in, went above and beyond to ensure I had the most comfortable experience. Malvina, who is part of the management, agreed for me to check out at 3pm, due to the time of my outbound flight. And there were Redjana, Mariol and Bernard who were all wonderful. They'd get up on their feet to acknowledge every guest who approached the reception desk. I cannot fault the staff team on anything at all. Special mention to the cleaning ladies as well. Facilities: The hotel itself is clean, absolutely immaculate. Pictures don't do it justice. The rooms look smaller in pictures but they are actually of a decent size. There was adequate storage, working shower, clean toilet and good lighting. I didn't have the adapter because of my UK plug, but Xhuli provided me with two.

Stayed in March 2025

It was exactly as seen in the pictures; very clean and located conveniently for those willing to explore Tirana. I loved how professional the staff I encountered were. Very helpful too

Stayed in March 2025

Some fareastern group woke up early and laughing,shouting early in the morning in corridors so we woke up too, they consumed.all things in breakfast when we were having ours and we warned the staff about it... More care needed.

This is the third time we accomodated, 7/24 nice,helpful staff by leadership of Malvina,😉 , parking lot in Terminal and hotel.is making it free for you so you can easily go in and out, full breakfast

Stayed in March 2025

The location was hard to find

The staff were so helpful especially the receptionist Julie.

Stayed in March 2025

Nothing

Everything was perfect, location, room, cleanliness, staff all spot on couldn't fault anything

Stayed in February 2025

The attendant at the cafeteria-style in-house dining was very kind and helpful. There is not yet enough business to make the experience very good. I truly wish them great success for the future. The food service needs improvement, The breakfast, which was included with my stay, was very good, offering a variety of options, many cold choices as well as eggs and meat.

I was at the Metro Hotel for only one night as I had to catch a bus. It is the perfect location for international travelers who depend on the bus system. The staff is fantastic, my room was clean and comfortable. It is a new facility so I expected everything to be clean and in good repair, but I believe the staff cares and will maintain a high level of service and care in the future. And of course The East Gate Mall is only a few steps away! The public transportation system runs several buses throughout the day to the mall and to the bus station. The perfect location for a stopover on your journey to international locations!

Stayed in January 2025

Great location for bus station. Staff very welcoming and professional. Wonderful breakfast. Room very clean and warm. Highly recommend

Stayed in February 2025

We come to stay here nearly every month, this has been one of the best hotels we have stayed at by far. The staff are so helpful and polite. The rooms are perfect beds are comfortable and bathrooms are spacious. The hotel is located right next door to TEG shopping centre which is convenient. The breakfast buffet is amazing and they provide a great variety! This is amazing value for money and will definitely keep coming back.

Stayed in February 2025

Everything is perfect

Stayed in February 2025

Nothing

I love love loved everything about the property

Stayed in January 2025

The breakfast could be a little richer, but it was still very good.

Everything was perfect. Quiet and comfortable rooms, spacious bathroom, free parking and amazing staff. I wanted to mention someone from the staff, but I can’t, because everyone is so professional and welcoming. Checkout at 12 is also perfect!

Stayed in February 2025

Everything was good

New, clean, spacious room. Good breakfast. Just in front of the bus terminal. A shopping mall is also a few steps away.

Stayed in February 2025