Staff was very supportive, we needed help, because my wife was ill. We got everythig we needed.

Stayed in August 2024

The way the hotel is listed on Booking.com makes you think the pool is part of the hotel. It’s actually its own separate function and hotel guests must pay to use it. The poor staff must constantly be explaining this to annoyed customers!

We liked the room, it was really comfortable with lots of space and a nice big bed and bathroom. perfect for pre-flight stay. The whole hotel was very clean and modern.

Stayed in June 2024

The sofa bed is not very comfortable.

Good location and nice room and breakfast

Stayed in April 2024

Super central located hotel at the highway, but very chill. TOp class cuisine in the restaurant, cheaper options Pizza in the bar - super nice pool and gmy. Perfect stop for the last night before the flight from Tirana or a short stop (1-2 nights).

Stayed in September 2023

Like everywhere in Albanië: very loud music all over the place

Great standard. Beautyfull and very well maintained rooms. If you really want some western luxury!

Stayed in September 2022

The top bed sheets were half sized, meaning that we could only cover ourselves up to the waist. Having had other similar experiences in Albania, I can only imagine this to be a traditional costume.

The hotel is on the side of the road, but it's far from that cheap motel people see in the movies. The hotel really does look great from the outside, as in the pictures, and the whole building is very modern, with automatic doors, electric blinders and others. The hotel is attached to a restaurant, which despite working independently, is used by the hotel guests. The food was delicious and the service was personalized. The waiters were extremely nice, and were patient towards tourists who'd just arrived to Albania. Highly recommended.

Stayed in August 2022

preferably if breakfast was more diverse

location staff facilities everything

Stayed in August 2022

There was a slight communication problem when trying to book a taxi with our packaged bicycles but all sorted in the end.

Extremely comfortable and clean rooms with lovely amenities including Jo Malone toiletries. Restaurant food and service was exceptional.

Stayed in July 2022

They shud keep the pool access till 9 pm

. We stayed in Havana hotel, a day earlier... it was a horrible experience. Staff were very rude... but the staff in nirvana were extremely polite and friendly... and assisted us with our queries. Special thanks to kristina at reception and andre in the restaurant...

Stayed in August 2022

please signs for areas that hotel guests aren’t allowed to access without extra payments

beautiful place, nice facilities, comfortable bed. we wish there were signs where we can and cannot go, in morning by swimming pool we decided to get in jacuzzi and were sent away because we aren’t allowed, that made us feel unwelcome - was just weird. breakfast could be better but ok we didn’t leave hungry. food that you can buy in restaurant is excellent.

Stayed in July 2022

Most unfriendly and unprofessional reception I have had in a long time. Room was not the same as on booking, spa access and pool was not included and this is very unclear when making the booking and the same on there website. Watch out!

Location close to the airport, restaurant was really nice.

Stayed in August 2024

Despite their answer in the Q&A that a deluxe room would include spa access, this was not the case! They charge 10 or 20 euros for 15 mins of spa, ridiculous. The receptionist was really rude about it too.

Nice room, location is close to the airport. Convenient.

Stayed in November 2023

The receptionist was very unfriendly! The price is way too high for what you get! I wouldn't book it again.

The rooms are very clean! They have two different restaurants at the hotel which serve good food. Also the pool area is super nice, but they told me I have to pay extra if I wanna use the pool. Never heard this before!

Stayed in October 2023

Location for airport and general tourist attractions. Bed brilliant.

Stayed in September 2023

The people are great and the location is just perfect away from the big city with only 40 min drive.

Stayed in September 2023

Extra costs to use facilities which was unclear in booking, hostile receptionist who was reluctant to help explain what facilities we could use in the spa that was included in package. The spa has potential but the hotel had everything shut down. Pool access was another additional cost too.

Breakfast, comfort, A/C and cleanliness of room

Stayed in September 2023

The hotel is amazing and the staff was super friendly. I would recommend to anyone who is staying in the area to stay at this hotel. The breakfast was also great.

Stayed in July 2023

absolutely nothing it’s perfect to a T what you see in the pictures is what you get

so beautiful and it’s location is very exotic with beautiful views has a gym and sauna al included in the offer

Stayed in March 2023

Absolutely nothing.

Mostly the cozy environment, we felt at home. Also the staff was outstanding, very friendly and helpful; the facilities were phenomenal, with an incredible pool and gym; the location, near the airport and Kruja; the breakfast and the restaurants, both incredible; In a nutshell, true value for money!

Stayed in September 2022

staff unprofessional with zero knowledge of any cash backs , zero knowledge of limit is on Apple Pay or contactless card payments . refusing to get some knowledge

nice resort

Stayed in September 2022

I had to pay extra due to the fact that they used an other exchange rate During the stay as during check in. This is a mistake made by the hotel and not by me. This unfavorable exchange rate costed me 14 euro. I feel ripped off.

Room, view,

Stayed in August 2022

There was hardly anything not to like, one thing I will mention is that it's billed as a Resort & Spa, and we were so really looking forward to a relaxing massage after our long drive but when we arrived we found out it's a Spa, but they don't offer massages, this should be addressed.

Loved the room, the air conditioning, the pool,restaurant and the service. Rooms are a tad bit on the small size but sufficient and well-equipped, so it's fine. They offered us eggs, toast and some sort of salad with it and when we asked for sausages they went out of their way to accommodate us which was really nice.

Stayed in August 2022

alles

top hotel👍

Stayed in July 2022

There are no comments available for this review

Stayed in March 2024