While breakfast was excellent and facilities are fair and clean the most biggest credit went to stuff. Their customer centricity and delivering exceptional service are on the highest level. Thank You for Your service, it would be nice and wise to visit Double Tree Yerevan again

Stayed in March 2025

That the breakfast was not included and it was quite expensive.

Stuff, place, bed

Stayed in February 2025

All is veru good

Stayed in February 2025

Nothing

I was amazing every thing was perfect

Stayed in January 2025

Bar

A good and clean property in an excellent location. Bar staff could have been more friendly and endearing , bar was always empty. Excellent breakfast too

Stayed in August 2024

Nothing to mention

I usually couldn’t sleep when traveling because of the bed and pillows but staying here is completely the opposite, me and my friend slept like a baby. The breakfast was amazing. Our room is squeaky clean. Especially the staffs are helpful and pleasant to talk with. I lost my cap on the cab and the reception staffs helped me to fix the issue and I got back the item. Amazing stay for us and will definitely come back.

Stayed in August 2024

Location isn’t very close to city center but close to IELTS centre. Very good experience with stuff, room, breakfast. Everything was amazing

Stayed in June 2024

Nothing much. Although there are not many restaurants in the neighborhood (still walking distance from the hotel). Few times I had a problem with WiFi connection.

Everything was great! The staff were professional, helpful and friendly. Breakfast was very tasty with a good selection. Room was spacious, clean and comfortable with a large bathroom. I felt the luxury without the stuffiness. Rather good location (close to the main square, walking distance). Gym was open 24/7. Nice wellness center with saunas.

Stayed in May 2024

Det hotel was modern and clean. Staf were friendly, helpful and accommodated all our requests. Breakfast buffet was good with a lot of choices.

Stayed in May 2024

Would have preferred not Italian but Armenian restaurant on-site, but thats a personal choice. The quality of the food was good regardless.

Good hotel, helpful staff, great spa center and massages. Convenient location for both city center and convention center nearby. Bar works till 4am, which is great but dangerous :)

Stayed in June 2024

BREAKFAST SERVICE ALL STAFF FRIENDLY

NICE CLEAN ROOMS,SUPPLIED WATER EVERY DAY

Stayed in May 2024

Adjusting AC / room temperature is not possible as maximum it can go upto 21 to 17....and still room is very warm. Sometimes it can be little uncomfortable .

Room and Hotel is well maintained.

Stayed in May 2024

👍

Stayed in April 2024

The hotel is not directly in the centre, we often had to walk 25-30 mins to get to the busy streets, restaurants, tour meeting points etc. Sadly, I did not receive a cookie on arrival.

The spa is amazing, much bigger than I expected and very clean and modern. They have a steam room, a sauna, an ice shower, and best of all, heated chaise longues. The room was a decent size and we had an insane view of Mount Ararat from our bedroom window.

Stayed in April 2024

Lack of a desk in the family room

Location, view of the city and mountains, breakfast

Stayed in April 2024

All was fine.

The staff of the hotel is great. They're very responsive even through the booking process. All my questions were answered promptly and accurately. The front desk staff was well informed as was staff at breakfast. They welcomed me with a gluten free fresh bread and a desert made especially for me. It was amazingly thoughtful! The hotel and the staff pay attention to all the little details that make a stay memorable. Thank you all! Breakfast is great, with an excellent selection of everything. The room was spacious, clean, quiet and warm. The gym is very well equipped. The restaurant (and room service) have a very good selection of food. The food is well prepared, fresh and tasty.

Stayed in February 2024

Last day of our stay, they didn’t provide us water, we need it emergency but they say you are going to check out in 2 hours so we will not provide any services. Also, last day we didn’t have any hot water in bathroom.

Breakfast is amazing! Fresh and delicious! Every day you can find new and exciting options! Rooms are clean and new! Staff and front desk extremely friendly

Stayed in February 2024

Beautiful hotel, great service, great breakfast. Pleasant rooms and great views over the city.

Stayed in December 2023

Should have more options in Breakfast

Had a recent trip to Armenia, This property and its staffs are absolutely a hidden gem in Armenia. Its a great hotel with an excellent staff and at center of the city which is a plus point for any tourists and business travelers. General Manager - Luciano's personal effort to assuring guests the top notch service was commendable and most importantly Ms. Anesthesia- the Breakfast staff from F&B is admirable and she has got the leadership skills to the lead a very successful restaurant and she knows exactly how to deliver an exceptional customer service. She is a great asset and a role model for her colleagues. I wish them all the best and looking forward to stay next time when I'm at Armenia!

Stayed in January 2024

Too hot in the room (unregulated winter season heating), dry air

Clean, Quiet, Good restaurant, Very friendly and efficient personnel

Stayed in January 2024

Nothing!

This is a brilliant property right in the heart of Yerevan. We stayed three nights and were given a complimentary upgrade even before we arrived. Rooms are nice and comfortable, and the attention to detail by staff was impeccable. If you fancy pizzas, try the ones at this hotel; some of the best we have had! Would highly recommend this property.

Stayed in December 2023

The gym as not functional

Good breakfast , room and bathroom with clothes heater

Stayed in December 2023

Nothing

Staff were so friendly and welcoming ,helped out in every way possible to ensure we had a great stay . Receptionist Rosi was so helpful and friendly making our stay seamless. We highly recommend the hotel .

Stayed in December 2023

The A/C can be lowered or raised only three degrees in the room, after that you need to ask the front desk to change the temperature.

The staff - front desk, breakfast, restaurant - all were awesome! Good English and responsive. They called us taxis, gave directions to places we wanted to go, filled our coffee cups before we realized we needed refills. The room was quiet and the beds were comfortable.

Stayed in October 2023