The staff from the tea house were very kind, but the same cannot be said for the people in charge of the breakfast. The treatment was borderline rude. Communication via WhatsApp was not good.

The accommodation exceeded expectations. The view and the facilities are exceptional. Location could not be more perfect.

Stayed in March 2025

One of my favorite stays in a long time. And an incredible breakfast experience

Stayed in February 2025

There's no way to sugar coat it: the 15 minute drive up there on bone-jarring gravel is not something you want to repeat if you can help it. (But then the reward is the stunning view from the property.) There are aspects of the hard product that are run down and in need of improvement. But not enough that it should put you off.

I've rated this lodge a 10 not because it is perfect but because its positives so far outweigh the negatives. The setting is simply magnificent, stupendous, gorgeous... add as many superlatives as you like, you still can't do it justice. Then on top of that the staff is very friendly and helpful; the breakfast spread is delicious and generous; and the bed was Goldilocks perfect - neither too hard nor too soft. And we were delighted to learn that they even offer room service from the tea room.

Stayed in November 2024

Exceptional location. Welcoming staff. Beds were very comfortable . It is nice to enjoy the tea house as well. Amazing sandwich and pastries at the tea house. gracias

Stayed in May 2024

The location was beautiful and the breakfast great!

Stayed in February 2024

A little removed, and can only be accessed by dirt road. However, with a rental car this can be accessed easily.

The location was superb, likely the best view of the mountains and lakes surrounding San Martin de Los Andes.

Stayed in January 2024

Very hot in the evenings with no way to improve the temperature. Not great value for money.

Amazing views from the hotel and very comfortable. It’s fairly rustic which doesn’t come across in the photos but this doesn’t impact the stay.

Stayed in December 2023

Breakfast starts at 8 but some items (eggs, fruits salad) are ready only later.

Amazing view, atmosphere, breakfast and Thea house. The staff of the Thea house was really lovely. Room is spacious and cosy. I would have loved to extend my stay there.

Stayed in December 2023

Access not easy and breakfast space is limited

Fantastic views and lovely patio. Well appointef room.

Stayed in December 2023

This hotel is a little piece of paradise. With only 4 rooms it's really small so it almost feels like a private space. The bed is really comfortable and large. The private patio is the perfect place to enjoy the view on the lake and relax.

Stayed in November 2023

Beautiful view! Other reviews said it was hard to find, but they send you the route on google maps and there are signs along the way as it’s also a tea house. The short drive up from the town is definitely worth it! The tea house is open until 9pm, and you can order food from there to your room/terrace. Great shower pressure!

Stayed in November 2023

The view from the room is outstanding, beautiful to watch the sunset from. Very comfortable room and the breakfast was excellent. Be sure to try some of the teas. Also, make sure you stick the directions you receive on the email from the accommodation prior to arriving. We just entered it in google maps (even though we had received the email, our error) and it took us way off on a really beaten-up road. We had to turn around at a certain moment remembering that we had been told there were two routes, and the hotel only recommends one.

Stayed in October 2023

Communication is horrible. But all the rest is amazing

Breakfast was ok,

Stayed in June 2023

we ate there for dinner, which was good but it took a long time to be served (even just the drinks to start)

the location, the view, the fact that it is a small place (only 4 rooms), authentic, quiet

Stayed in January 2023

amazing views, amenities, food and staff

Stayed in November 2022

Late answer or no answer by booking chat and whatsapp chat, still I am waiting answer from them. I called several time without answer. I told to them at check-in. I was asking support for taxi to reach the building but I managed alone using uber. Overall the building can be improved considering the price paid and comparing with other lodge were I have been.

The place and view is amazing. Staff very kind and supportive during afternoon working hours of Casa del te. Food very good. Breakfast spot amazing

Stayed in January 2024

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Stayed in December 2024

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Stayed in October 2024

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Stayed in April 2024

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Stayed in February 2024

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Stayed in February 2024

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Stayed in January 2024

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Stayed in December 2023

There are no comments available for this review

Stayed in November 2023