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Reviews of a&o Wien Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sonnwendgasse 11, 10. Favoriten, 1100 Vienna, Austria

#362 of 398 hotels in Vienna

Guests' Choice

Review Score

Based on 3791 hostel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.6

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 826 - 850

  • Reviewed: March 8, 2025

    10
    We will come back
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We were missing just glasses

    It’s my second time here. Nice people, super clean, close by to the station. Everything we need. Including the bar downstairs

    Stayed in March 2025

  • Reviewed: March 5, 2025

    9.0
    Great value and location
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room has no kitchen appliances, a kettle or a mini fridge would be useful. In order to use the kitchen you have to go to the basement and pay a deposit. The hotel is huge so it takes some minutes to get there. If you can check in beforehand do it because the hotel receives tons of guests so sometimes the line at the reception is very long.

    The room was comfortable and clean. The staff was super helpful, they even got us extra pillows upon request. The hotel is a short walk from Vienna Central Station (Wien Hbf) there are lots of restaurants around, and also museums. There's a laundry room in the basement you can use to wash and dry for less than 10 euro.

    Stayed in March 2025

  • Reviewed: March 4, 2025

    9.0
    Wonderful
    • Business trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Economic and convenient for Vienna.

    Stayed in March 2025

  • Reviewed: March 3, 2025

    1.0
    never again
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    noisy and ed mattress full of springs so uncomfortable

    location

    Stayed in February 2025

  • Reviewed: March 1, 2025

    2.0
    Disaponted
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 2 nights
    • Submitted from a mobile device

    Very dirty from the toalet which had yellow stains on toalet seat, the room where there is so much dirt on the corners of the room because of not regular celaning that it looks groose. Family room was so small that we couldn't pass each other. Breakfast had some unpolite staff and nothing specijalno to eat, everything looked quite old and not fresh

    Nothing except position

    Stayed in February 2025

  • Reviewed: February 26, 2025

    3.0
    Disappointment
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    We arrived late evening directly after the flight, very tired and when we entered our room, there was nothing on beds except mattresses, no pillow, no blanket, no bedsheets. Also the bathroom was not cleaned, there was hair and soup splashes. Also on the floor dirty towel. And no towels for us. We didn't get the replacement, but we were given pillows, blankets and bedsheets ro make our beds by ourselves at midnight. The hotel was fully packed. Also it was very cold in the room and there was strong cigarette smell. Very unpleasant experience, the room was not ready at all.

    Location, 5 min walk from the main train station

    Stayed in February 2025

  • Reviewed: February 25, 2025

    3.0
    Without the bed bugs it would have been great.
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bed bugs!!! Everyone in that room got bites, me personally have bites all over my body including my face.

    The locations and the beds accommodation.

    Stayed in February 2025

  • Reviewed: February 25, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 2 nights

    Staffs were friendly and nice.

    Stayed in January 2025

  • Reviewed: February 23, 2025

    5.0
    Fair
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Hygine, oldness, too much money for this little of service

    Closeness to the transportation options and main station

    Stayed in February 2025

  • Reviewed: February 23, 2025

    3.0
    Poor
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    İt was so cold end of february.The nights heaters were off.it was diffucult to sleep with cold room

    Stayed in February 2025

  • Reviewed: February 20, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    Meets the expectations

    Stayed in January 2025

  • Reviewed: February 18, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The room is not very comfortable and is was a bit cold.

    The location is very convenient.

    Stayed in January 2025

  • Reviewed: February 16, 2025

    5.0
    Acceptable if you need a cheap place for a quick stay over close to the central station.
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Place looked very run down and was definitely understaffed. We had booked a family room, however the 3rd bed hadn’t even been prepared. TV was missing and wardrobes were falling apart. Ok for one night and cheap but not the most inviting place…

    Location very convenient - very close to the central train station. Perfect if you are just passing through.

    Stayed in February 2025

  • Reviewed: February 15, 2025

    5.0
    Fair
    • Leisure trip
    • Couple
    • Bed in 4-Bed Dormitory Room
    • Stayed 1 night

    I originally booked a bed in a four-person room, but I was given a bed in a six-person room instead. After speaking with the staff, they informed me that all the four-person rooms were fully booked. Although the price is the same, the experience was not as expected. As compensation, they offered me a free drink voucher.

    good location

    Stayed in November 2024

  • Reviewed: February 15, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Best close to the train station. Close to the city centre with metro. The staff was great and helpful. It's a really quiet place. Good for money.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    1.0
    Mistake
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Worst hostel I've ever stayed in, not enough lockers in the room, no plugs next to beds only usb and they were broken on most beds, ladders are really uncomfortable to climb as expected from photos, they don't give you sheets at first, claiming they are usually supposed to be there already but I have never seen they put new ones after someone left but at least they didn't charge me for it.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    2.0
    Very Poor
    • Business trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was actually p*ss in the shower - not sure if a guest did that after the cleaners were in, but it was disgusting. I also did not feel safe. I was placed in a room with an extremely creepy man who was watching me sleep (I only had a day nap because I was travelling in the evening). This is not the first review of woman feeling unsafe here. A&O where are your female only dorms? I would not sleep overnight here - this is a serious issue.

    The staff accommodated me for a short stay and allowed me to check in early. The bed was comfortable.

    Stayed in February 2025

  • Reviewed: February 6, 2025

    4.0
    It was very noisy, i could not sleep. People were parting and banging the doors. Staff was rude and the room was not cle
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    It was SO NOISY. People were partiing and banging the doors, loud music was coming. It was terrible.

    The only good thing was the location.

    Stayed in February 2025

  • Reviewed: February 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Too loud, big and crowded, mainly for students and excursions.

    Very good value for the money, clean and comfortable. Close (5 minutes walk) to the ubahn station, train station and the airport bus station.

    Stayed in February 2025

  • Reviewed: February 4, 2025

    1.0
    Don't bother trying to sleep
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I checked in after midnight, but I was not offered/told there were no sheets. Room was dirty, shower dirty, Unfortunately people kept intentionally waking other people up for making noise. This went on till past 5:30am One guy got up packed his stuff and left, another got up went outside for smoking. Just to come back and make more noise. I was honestly too exhausted to move. Pretty terrible experience

    Warm shower

    Stayed in February 2025

  • Reviewed: February 2, 2025

    5.0
    Fair
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Very basic

    Location

    Stayed in January 2025

  • Reviewed: February 1, 2025

    4.0
    not worth it
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    food and confort

    very expensive

    Stayed in January 2025

  • Reviewed: February 1, 2025

    5.0
    Just for overnights it is good. For having some rest during day time – most probably not.
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 6 nights

    On the other hand – too many people. 6 floors with up to 49 rooms on each, some rooms with several bunk beds. Large basement used for breakfast is full in early morning. Mainly large groups of teenagers with teachers. Only 3 elevators, one of which did not work. Since the building is huge, with long corridors and stairs – can take forever to reach the only exit near the reception. The disadvantage – check in not before 15:00 and check out not later 10:00, if not to make some additional arrangements.

    On the one hand – simple but large and clean room with all the necessary facilities (two beds in a reserved single room though), even cleaned up once during week stay. The bar is passable. So is breakfast (ordinary ham/cheese/bread and coffee). The hotel is close to the Metro stations on U1, and this is just 5 min. to Columbus Platz and Favoritenstrasse with lot of shops. 15–20 min. to the Center of city by Metro. The advantage is, one does not need credit card confirmation when booking the room.

    Stayed in February 2025

  • Reviewed: January 31, 2025

    4.0
    Only for people with strong nervs.
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not comfortable experience, didnt rested much. bur okay, for this price its understandable…

    Fast to every spot of city…

    Stayed in January 2025

  • Reviewed: January 31, 2025

    10
    It was excellent!
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Everything was fine including the price

    All was fine!

    Stayed in January 2025

Showing 826 - 850

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