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Reviews of a&o Wien Hauptbahnhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Sonnwendgasse 11, 10. Favoriten, 1100 Vienna, Austria

#363 of 397 hotels in Vienna

Guests' Choice

Review Score

Based on 3790 hostel reviews

6.9

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.0

  • Location

    8.7

  • Facilities

    7.0

  • Staff

    8.0

  • Value for money

    7.6

  • Free Wifi

    8.5

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Showing 301 - 325

  • Reviewed: February 28, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    A little bit cold in the room. Please improve a little bit more about heating.

    Comfy bed.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Stayed only to sleep. Spent some extra time to find our room on the last floor, as the receptionist didn't warn us that only one elevator goes there. Everything else ok

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Super pleasant budget stay in Vienna
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Lack of clarity on parking options

    Location, friendlines of stuff, selfservice

    Stayed in February 2024

  • Reviewed: February 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    The parking was full and was not clear what to do I left the car in the street

    Clean and easy

    Stayed in January 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The location...its hidean like a big seacret ,it took me 20 min to find it.First i was to the other a and o..

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bed is not comfortable

    Nice

    Stayed in February 2024

  • Reviewed: February 17, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Hygiene can be better.

    Close to the city center and U-ban, stores and restaurants.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    It was second time to stay in same hotel as first impression was good :) Will be staying again whenever I will visit Vienna.

    Stayed in January 2024

  • Reviewed: February 12, 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    We could not find step-free entrance, if there is any wheelchair/baby stroller entrance that should be marked.

    Location is excellent as it is just few minutes from main station. There is also an option for self check-in. Staff is also helpful and decent.

    Stayed in January 2024

  • Reviewed: February 12, 2024

    8.0
    Efficient overnight stay between the transport connections
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    The online check-in was chaotic, it did not work on the webside, we needed to download the app. And finally, we needed to fill the paper at the reception anyway. The bunk bed did a strange periodical silent sounds the whole night - there is some kind of an electronic device to charge your phone (or what?) connected to the bed that probably made it. It was not loud but still disturbing.

    Perfect location very close to the Vienna main train station. Our room had everything we needed for a one night stay. The staff was friendly and helpfull. Definitelly a very good value for the money.

    Stayed in February 2024

  • Reviewed: February 11, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night

    Self-service check-in didn't work. The machine couldn't scan QR codes. The coffee machine in the lobby didn't work.

    Location right in front of the railway station. Friendly, skilled, and patient staff.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    6.0
    I recommend this place for one night stay, 6 or more dorm not recommended
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I stayed in Room 316 , poor lighting in the room, bath room lock broken and not very clean as well.

    Stayed in February 2024

  • Reviewed: February 7, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 1 night

    Unfortunately the bathroom and the room in general had an unpleasant smell, and we found some stains on the bedsheets. A bigger problem was that the entrance door to the rooms were moving and making sounds when someone in the neighbouring rooms entered and exited their room. This is definitely a technical issue that needs to be solved as it disturbs sleep.

    The Hotel is located in a nice area near the train station, and it was easy for us to find parking spaces nearby. The staff were friendly and helpful.

    Stayed in January 2024

  • Reviewed: February 6, 2024

    8.0
    It was as expected, good, not over the top. Some things were broken in the room, and I let the staff
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    The snoring roommates. And the location was a bit far from all walking transport.

    I liked the price

    Stayed in November 2023

  • Reviewed: January 29, 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Bad management that left 2 people alone to handle a problem of not working room entry keys.

    Stuff was nice and helpful due to issue with keys.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    7.0
    The reception staff were helpful. It did the job for a layover flight so we weren’t particularly looking for anything gr
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    A bit hidden and out the way.

    Reasonable sized property with 24 hrs service

    Stayed in January 2024

  • Reviewed: January 26, 2024

    7.0
    Fine, a bit tiring because of so much exposure to masses of people
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Toilet's were not cleaned duringt my 5 day stay and since i recently stayed in a&o in Salzburg, i notice that is the general behaviour in your hostel - understandably so, because of the low price - it is not affordable. But a fast scrub/refresh every 4-5 days is not so time and money consuming, just so the sinks don't show dirt and water outlets don't get stuck, and so water doesn't stink of a public toilet in Rajastan (no offence). Or at least leave all the needed equipment (maybe start immediately with a bio positive/natural cleaning remedy such as alcochol vinegar e.g. and some plastic free/washable sponge, so the guests can clean themselves in order not to maintain the frustration. I was surprised that there was not even a half-private space in the lobby/ could be made by providing paravans or rearranging the seating possibilities, so that the space stays safe while having a bit of working space available where nobody watches or approaches you easily. The prices od the products in the machine were too expensive.

    Location & staff

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Familytrip in Wien
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    Could have beeb better kept and cleaner.

    Location

    Stayed in January 2024

  • Reviewed: January 24, 2024

    7.0
    Good stay
    • Leisure trip
    • Travelers with friends
    • Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Not cleaning the room every day

    Location

    Stayed in January 2024

  • Reviewed: January 23, 2024

    6.0
    It was okay for a quick one night stay.
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    The room was a bit dirty by other attendants. The lock for bathroom with the shower was broken so the door couldn't be locked. Some snoring by other attendants during the night, but I guess that's what you can expect from a hostel.

    The bed was very comfortable. And the common work area for guests was lovely.

    Stayed in December 2023

  • Reviewed: January 21, 2024

    7.0
    Relaxing
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Got lost.

    Lots of facilities, large rooms, friendly staff

    Stayed in January 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    noise in the corridors during the night

    good location, good value for money

    Stayed in December 2023

  • Reviewed: January 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bedroom wasn’t very clean, there were nails (yes, nails!) on the floor and we didn’t have space to put our clothes and bags inside the bedroom, the guests have to leave all their stuff on the floor

    Very close to the bus station, very beautiful and nice place

    Stayed in January 2024

  • Reviewed: January 14, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Family Room (2 Adults + 2 Children)
    • Stayed 1 night
    • Submitted from a mobile device

    There is no private parking. When I was searching for a place to stay I filtered also parking, so I was disappointed.

    Stayed in January 2024

  • Reviewed: January 13, 2024

    7.0
    Good location. Decent price for Vienna standard.
    • Leisure trip
    • Solo traveler
    • Single Bed in 6-Bed Dormitory Room
    • Stayed 1 night

    Paid towels and lockers. No bed light. Uncomfortable pillow. The corridor has a funny smell.

    Good location. Polite staff. Quick check-in and check-out.

    Stayed in January 2024

Showing 301 - 325

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