We loved our comfy room and our balcony. We decided to stay an extra day, and our host at Reception that morning (Andy) was very happy to hear it. Since we had a 2-night stay, he gave us free bus passes to Innsbruck. The bus stop is a one-minute walk away - very convenient and with a beautiful view! We enjoyed a beautiful Spring day exploring Innsbruck center and river areas. We also really enjoyed the cozy and stylish restaurant on-site. The traditional trout platter was exceptional, with parsley potatoes in burnt butter that I couldn't stop eating, even though I was completely stuffed! Great salads, too! Very nice breakfast in the atrium room, too. Overall, Stadhotel Kramer was EXACTLY the kind of place we wanted to enjoy while in Austria - a family-run business, an on-site restaurant with delicious local foods, and warm and friendly hosts. We will definitely recommend it to our friends, and we hope to return ourselves!

Stayed in March 2025

I couldn't fault it and would consider it again if here. Note there are no lifts so steps to negotiate to reception on first floor and second floor rooms.

Excellent choice for breakfast with a lovely restaurant next door. Up an alley off the road and very quiet.

Stayed in March 2025

Great place, good food and excellent staff. The only minus was loud music from the night bar which was in front of our room window.

Stayed in March 2025

Liked everything

Great location!

Stayed in November 2024

This review is hidden because it doesn't meet our guidelines.

Nice and friendly staff

Stayed in August 2024

Issue with washroom, internet and breakfast was not value to money.

Close to the centre, room size was good, and Air conditioner was a good point. Staff was helping, but they have not check the room and its equipment before giving it to next guest.

Stayed in August 2024

I thoroughly enjoyed my stay at the hotel. The breakfast was delicious, and the location couldn't be better—just a few minutes' walk from the main street. The staff was exceptionally friendly and helpful, making everything even more enjoyable. Situated in the city center, the hotel offers its own parking and features a fantastic restaurant in its courtyard. We had a wonderful time and will definitely return.

Stayed in July 2024

Cute hotel in Villach city center with very kind staff (especially at reception desk), would reccomend

Stayed in July 2024

The room was quite hot and stuffy, even if it was maximum 22C the day we went, so can’t imagine how hot it would be on a hotter day

The location was nice, the bed was very comfy and plenty of restaurants nearby

Stayed in July 2024

There is no air conditioning, refrigerator and teapot in the room. When it's plus 30 degrees outside, it's impossible to sleep without air conditioning.

The hotel is in an old style, the lobby is beautiful. Nice staff. Good location. 7 minutes to the eastern railway station and about 15 minutes to the main one. From west train station is easy to reach Faaker See

Stayed in July 2024

Excellent location and service. I want to recommend it strongly. If I ever been to Villach, my stay would be this hotel.

Stayed in July 2024

Could have been a bit better cleaned, dusty in cabinets, under the bed, used towel in bathroom and old mud/soul on the shoe rack

Lovely staff, nice location in a pleaseant neighborhood

Stayed in July 2024

High value for money

Stayed in May 2024

I liked everything. It would have helped if more waiting staff spoke a little English.

It is an excellent place and a location.Walking distance from the town centre. Cosy, romantic, friendly, and clean. It is traditional and has a character. Good continental breakfast. They serve nice coffee. There is a nice bar. There is a lovely terrace where you can chill out. I would stay there again.

Stayed in May 2024

There was no shower gel and shampoo available in the room. Since we only spent one night it was kind of a problem once you are confronted with this issue while already in the shower. The free coffee at breakfast was bad and you only get 1. You can order a second one which is actually good but it also costs money which is fine. The hotel forgot to charge me the second coffee at check out and will send me an invoice by mail which is awesome and I hope the post charges were worth it :)

Great location. Parking options available. Ok breakfast.

Stayed in May 2024

Location, comfort, atmosfere.

Stayed in May 2024

Everything was great. In the bathroom I loved the warmer ,very smart, to can heat the bathroom for having shower. The bed was very confortable. The hotel is located in city center, has its own parking and in the hotel yard is also an amazing restaurant. The breakfast was delicious . The staff very helpfull and kind. We really had a great time and we will come back .

Stayed in May 2024

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I am an old guest and I come again and again

Stayed in February 2024

The pillows !!!!! Awful …!!! Worst pillows EVER .. although the staff went out their way and changed them for us … they where no better ..!! The WI-FI IS ALSO TERRIBLE… very hit and miss and the hotel is in town centre not on top of a mountain ( where you would expect a little difficulty with wifi at times )

The Staff are all exceptional!! The location is perfect The rooms are very clean and comfortable

Stayed in March 2024

Very cosy and nicely located.

Stayed in March 2024

The importance of comfy bed is my no.1. Here I found the most comfy bed! Too! Finally good sleep in the hotel!

Stayed in February 2024

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Everything is fine as five time earlier

Stayed in January 2024

Very helpful staff

Stayed in December 2023

The cleaner staff was vacuuming the corridor in front of my door in the late morning (9.45cca). But i did not lower the score for this. Hotel still merits compliments.

This hotel is just what I usualy need. Little presents for customers at christmas

Stayed in December 2023