Nothing

Everything

Stayed in September 2024

The separate toilet room was a bit odd because you have your go to the other room with the sink and shower to wash your hands.

The location was so convenient to the metro trains, St. Stephen’s Cathedral, museums, parks, and music venues. The staff was friendly and helpful. The breakfast was great. And it was air conditioned which was really appreciated in the late August heat wave.

Stayed in August 2024

1. on the photos here the premium suite shows that the hotel provides a lalique brand perfume ( very famous one)apparently its not. It's misleading the guest! one of the reasons I booked the suite is because the balcony but the balcony has not any furniture even not a basic chair. I decided not to book with breakfast when I saw it in the next morning I was definitely understood that it was good decision the breakfast is not matching to 4* hotel level specialy not for tropical Austrian accommodation. very basic poor variety and the food not look quite good.

I booked the premium suite. The suite is definitely high quality. Very unique and a lot of space. The location is quite OK but I was not visited as a turist The staff was nice and helpful

Stayed in August 2024

The AC didn't cool much, even on his lower temperatures.

The location was perfect, the hotel staff was very kind and helpful, the bed was really comfortable

Stayed in August 2024

None

Everything! Was perfect- the location, stuff, rooms, cleaning. We highly recommend on thus hotel.

Stayed in August 2024

Great location. Friendly and supportive staff, Haigh ranked facilities Fabulous Italian deli just near by (La Stela)

Stayed in August 2024

N/a

Location

Stayed in August 2024

A bit smell in the room

Good location and room size.

Stayed in August 2024

They didn't come to clean the room the day before the last night..

Location is great , good breakfast

Stayed in August 2024

The bathroom vanity tap was loose and the toilet roll holder was missing a screw so could fall off the wall.

The hotel is in a great location and very close to interesting places. The staff were helpful and the room was a good size and styled very nicely.

Stayed in August 2024

A/C not great when it’s very hot

Excellent location Friendly staff Very good breakfast

Stayed in August 2024

There wasn’t anything we didn’t like

Everything

Stayed in August 2024

none

immaculate clean and everything is functional

Stayed in August 2024

Keep up the good service !

Location is great and parking is quite nearby. You can easily got to Stephanplatz or see Opera. Also Neubau is nearby for some great restaurants.

Stayed in August 2024

Pillows was not so good.

The (deluxe suit) room was clean and big. Good service.

Stayed in August 2024

I loved the design, the location and the service. The bathroom is

The location of the hotel is near the Opera house and close to Karlplatz train station. The rooms are spacious and clean. Breakfast is good and everything is well prepared. The staff is very helpful and complacent. Highly recommended.

Stayed in August 2024

I stayed with a friend so the shower was a bit tricky to use

The location is amazing and the stuff are so nice and helping

Stayed in August 2024

Every thing was fine

location amazing And it was a very cozy hotel No need to use any transportation every thing around you

Stayed in August 2024

The location of the hotel is fantastic!

Stayed in August 2024

Cold scrambled egg which ran out very quickly. Did not know you could order fried eggs and omelette at breakfast.

Hotel was lovely, staff very friendly and knowledgeable on all attractions. Our only niggle was the Breakfast: Hot food was cold, but the rest of the breakfast was good. Beds are very comfortable and the Hotel is very clean and smells gorgeous.

Stayed in August 2024

- street noise from cars and people

- location - staff - the room is small, but cozy, with a comfortable bed

Stayed in August 2024

Everything was excelent, the was courteous and helpful, the rooms are spacious and pleasant and the location is excellent. We enjoyed the stay very much

Stayed in August 2024

Location, all amenities, quality of the staff, it was all far beyond expectations I had prior to booking. 11/10 in nearly all aspects of the hotel. The location itself is prime and near all public transportation needs. Tourist attractions are all within a short walk away. It honestly couldn’t be better!

Stayed in August 2024

The thing, I’m squeamish — someone’s hairs. And after check in I found them in the bathroom and bed. I didn’t want to complain and make our vacations mood bad from the beginning, but this fact made me very uncomfortable.

The location is super. Big room with very comfortable bed!

Stayed in July 2024

Would have liked to see some tea in the rooms for tourists - only coffee is provided

Great location, loved the big rooms, very stylish and felt luxurious. Loved the nespresso machine and big comfortable beds!

Stayed in July 2024