Hotel ignored my message until check in time (15:00) has passed to avoid cancellation. One of the reasons I choose hotels for such short trips is the presence of reception and customer service which was non acceptable here.

Stayed in February 2024

Very clean I should say the house keepers or manager who checks the rooms are doing great! a boy on reception Who did our check-in was super friendly and super helpful a 10 star for him !

Stayed in February 2024

Whole place is very 90's, but we liked it!

We were upgraded to the Superior Room at arrival, lovely girl at the front desk helped us with navigating around Vienna as it was our first time there.

Stayed in February 2024

The only person that it was nice and he knew what he is doing was Dom from reception. Professional and kind . I think you should upgrade yourself to a better hotel Dom. There were other lady receptions who needs to understand that meaning of profesionalism and active conversation. The internet was horrible, you can’t take any video calls and barely it works to send a text On whattaps.

Stayed in January 2024

Wonderful location..... spacious rooms

Stayed in January 2024

I liked that the room was very specious and confortable. The staff is very polite. There were drinks like lemonade and tea for free. Is a very good location with good connections nearby

Stayed in January 2024

I live in a room that looks like an attic. The windows don’t close tightly. I closed them many times and they still get blown open. There was strong wind all night. My friend and I originally had colds, but both of us got worse.

Cleanliness and location are very good

Stayed in January 2024

The room had no amenities. I stayed 6 nights and the sheets and towels were not changed. All the staff unacceptable.

The only positive is Matilda at reception. Kind and did her best to serve you.

Stayed in January 2024

Nowhere to hang your towel in the bathroom, nothing that can't be fixed.

Very pleasant hotel personnel, comfortable bed. Room is spacious and so is the bathroom.

Stayed in January 2024

Thank you for the upgrade! What a wonderful and helpful staff. Good breakfast 😊

Stayed in December 2023

At the time we were at the hotel, they were doing construction work in front of it, so in the morning it was very loud. But it’a not a hotel’s fault. I hope they are done by now. Otherwise the hotel was perfect for our stay.

It was very spacious and the bed was really comfy.

Stayed in November 2023

Almost everything. First of all, we booked a room with double bed, and there were two separate beds joined with sheet. The beds moved while sleep, so in the morning were distant between and from the hub.. total disaster. Pillows also extremely bad - very soft and streched out. The staff indifferent. When we reacted for the beds, they didn’t get upset at all, like it is normal and okay not to give the guests the room they booked… they tried with other rooms but they weren’t the rooms we booked, so we stayed in the first.. In the toilet there are no towel racks, so you put them whenever you find. Also there aren’t soap and shower gel dispenser, so they are left on the tiles down. Last day we payed for breakfast (12€) it was not that bad, normal basic breakfast. So, summarised - absolutely not worth the money. We made huge mistake. Never again.

The location only

Stayed in December 2023

we arrived at around 11am. When we arrived at the hotel, they told us, that we couldn’t check in until 3pm. We wanted to visit and explore the city, so we left our luggage in the luggage room. They told us, that reception was closing at 10pm, and gave us our room key just incase. We were at a concert, and we specifically left early to come in from the central entrance, as we didn’t fully understand how the back door worked. We arrived at around 21:55 (specifically) so we could get in from the central entrance and not worry about the back door. When we got there, the central door was opened, but when we got in the luggage room was LOCKED. We thought, that they brought it up to our room, but we were wrong. Also, they mentioned that reception closed at 10, but no one said, that they would lock the luggage room. We have everything in those bags ranging from our phone chargers to all the clothes we need. I don’t know how I’m gonna sleep tonight. Naked or with clothes that I was outside with, which is straight up disgusting. Also, we have the rest of the city to explore tomorrow. We have all the things we want to see marked on Google maps. So because of their mistakes, I have to wait until reception opens tomorrow, then wait until my phone charges, change into new clothes. We only have a limited time in Vienna, as we only have 2 days here, so this will cost us a lot of time.

Stayed in November 2023

No complains. Everything was perfect for this money.

The hotel is pretty old but everything were very clean and the room was really huge for 2 people. The hotel is situated near by the public transport, it's very good to have a fast access to the city center.

Stayed in November 2023

Air conditioner is not working, Faucet in bathroom is very old and broken. Refrigerator works very badly.

Big room with kitchen and microwave on the 5th floor, wc and bath is separate. Bed was big enough and comfortable.

Stayed in November 2023

There was no heating and no hot water. An old big airconditioner worked in the room, what couldn't be turned off, and we couldn't change the temperature, because the button didn't worked. We spent two nights in the hotel, showerd in cold water every night. We both came home sick.

The room was super clean and huge. We loved it.

Stayed in November 2023

Property don't have microwave oven for costumers

Stayed in November 2023

Not enough light. But it wasn’t a problem.

Good location near to train and tram station. Friendly staff. Clean and neat. Quit.

Stayed in November 2023

Red carpets are shedding. Be careful with white cloths and socks.

Very friendly and helpful staff. Nice and big rooms. Close to the subway.

Stayed in August 2023

There's a construction when we stayed here in Oct 2023 at the road of front of our room, so if you're a light sleeper maybe check if the construction is still ongoing. When I check in, the female receptionist just announced our room number loudly for other people who are behind us to hear. They need to be trained better... The staff doesn't answer phone calls from the hotel room. And reception is only open until 10pm or so. If you're out early morning and comes back late after 10pm, you basically can't ask reception for anything. Pillow is super flat and did nothing for me. Had to put layers of my own clothes below it because I wasn't able to reach the receptionists through phone call... 🥲

Nothing uniquely good or bad about this hotel. It's just a basic hotel with decent level of cleanliness. Room temperature is always at a comfortable level tho we didn't change the thermostat (centralised heating I think) I already checked the district that this hotel is located at prior to booking, so I know its not the most strategic location. No attractions or good food within walking distance (For most strategic location look for properties at District 1-4). There's a weed store opposite it tho, so maybe that's a plus for some haha

Stayed in October 2023

Location only

Not good.few variety. The host mistreated client

Stayed in October 2023

My room was dirty, it was not cleaned prior to me getting the room. The shower hadnt been cleaned and found dirty old food bags under the bed.

Location was great, right next to public transport.

Stayed in October 2023

Since the hotel is next to the railway station and the main road, it is extremely noisy, and extremely hot and when you open the window for ventilation, you cannot sleep from the noise and dust. Even with the windows closed, the building is constantly vibrating alarmingly due to the trains and vehicles passing at full speed every minute. The biggest problem is that there is no staff at the reception after 22:00 in the evening, they leave a phone that you can call if there is a problem between 22:00 at night and 07:00 in the morning, one of the lines does not work and they never answer the other. When you arrive on the first day, if your flight is delayed or if you are coming on a night flight, you will stay at the door, or let's say your key does not work, you can stay on the street when you arrive late. Because of this situation, you often have to rush back to the hotel. Since the hotel reception is usually empty, either they generally sit in the room inside or at the back, it cannot be seen if someone else enters or leaves the hotel. All this creates a serious security problem. The hotel's air conditioners are closed, and there is a fan that is not even branded and never cools, although the rooms are large, it was incredibly hot in September. There is a metro construction right in front of the hotel, there may be work even at 03:00 at night and the objects in the room vibrate as if there is an earthquake. Water is not sold in the hotel and there is no market nearby. I cannot say that the breakfast is sufficient.

Stayed in September 2023

Nothing

Extremely good value for money. Location is not central but there is plenty of option to reach the Innere Stadt in less than half an hour.

Stayed in September 2023

No coffee/tea facilities but apart from that everything was excellent.

2 rooms. Bathroom was amazing. Could have a party in it. Comfy beds.

Stayed in September 2023