Nothing

The lobby and the bedroom.

Stayed in March 2025

Perfect breakfast, great service. I liked everything in the hotel and would recommend to stay here without any doubt. We stayed here with 7months old baby and didn’t experience any inconvinience.

Stayed in March 2025

Nothing everything was amazing

The breakfast is excellent

Stayed in April 2025

Attitude in the restaurant at breakfast

Room and location

Stayed in March 2025

Still lobby, room looks old and used. Upgrades still going on.

Spacious room. Nice lobby. Friendly staff.

Stayed in March 2025

Just a little bit off center

Beautiful room with great and modern bathroom, including bath and superb shower. Very quiet too.

Stayed in March 2025

-

Location is great, parking is near by, staff incredible polite and helpful, nice spa, room very clean and room service food amazing!

Stayed in February 2025

Room temperature was a little cold

Location is good short walk to centre breakfast lovely. Staff were all friendly and helpful

Stayed in February 2025

Did not care for the separate in room breakfast menu due to the additional costs that came with that menu. Considering the price of staying at the hotel, if a guest has procured the additional cost of including breakfast in their room rate, I don’t see why it wouldn’t be reasonable for it to be delivered to the room with just a service charge.

Theo’s Bar was cosy. The location was excellent. The rooms were clean!

Stayed in February 2025

Spacious room , very friendly staff

Stayed in October 2024

However, we paid for two identical rooms, each was a different size, one of them was difficult to walk in. There are only closets in the hallway of the room there is nowhere to hang a coat.

Everything was very clean and luxurious. The staff were friendly and helpful.

Stayed in December 2024

the housekeeping didn't clean the room for several days

Everything good, except housekeeping

Stayed in January 2025

Value of car parking

Friendly and helpful staff, especially Ahmed from the reception, the room size and decoration.

Stayed in January 2025

Nothing.

Everything. Breakfast exceeded our expectations.

Stayed in December 2024

Rooms had no amenities; for everything like dental kit to tissue box to drinking water had to be called in and requested in the name of Eco consciousness which have not seen in any other Anantara properties anywhere else.

Location is quite central and is in a historic building.

Stayed in December 2024

Lack of English tv channels.

Position. Excellent staff and extremely comfortable throughout

Stayed in December 2024

Although some areas are currently undergoing redevelopment works, the general atmosphere is not altered. Beyond the location very close to the center, the large room, the huge bed, the bathroom with bathtub but also with shower and electronic controls in all areas, I appreciated the orientation towards the small details that matter: bed linen and bathrobes, slippers, quality amenities, the exceptional minibars. Breakfast was fabulous. The spa area is sensational. Three sauna options and a ladies area. The staff is very friendly, and if it is rainy season you can find umbrella in ypur room or in the lobby. It was a wonderful experience.

Stayed in October 2024

Nothing

The rooms were very clean, elegant and spacious I had a miscommunication with a staff at the hotel as we were 4 people but only had one room, the manager sorted very nicely with a without charging me a fortune as it was a last minute extra room. The facilities for wheelchair users were very good and staff were very easy and polite. We didn’t eat at the hotel but had some room services which were excellent The lobby has a piano player every evening The SPA is excellent Thank you all at the hotel to make our stay so easy!!

Stayed in October 2024

little noise from the upgrade activites at some of the hotel parts. However, the staff tried in many ways to make it more comfortable for guests by controlling the work time and offering nice free little treats.

Room was upgraded upon my request with an extra fee so we stayed in a higher category and it was more like a suite. It was spacious and equipped with modern amenities. The hotel staff were very friendly and professional. I loved the place and would consider it again if I have another chance to visit Vienna.

Stayed in October 2024

The price

Location and clean some of staff

Stayed in September 2024

Nothing

I originally booked a king bed but switched to a twin bed before arrival, and it wasn’t an issue at all. In fact, we were upgraded to a more spacious room, which was incredibly comfortable for both me and my sister. Each day, we received thoughtful notes from the hotel staff, starting with the General Manager and even from the housekeeping team, along with sweets and a relaxing bath/ pillow essentials, which truly made our stay exceptional. The breakfast had a wide variety of options, and the food in the lobby was also fantastic. We enjoyed amazing live music in the lobby at night, which was absolutely stunning. Special thanks to Mohammed at the front desk for checking us in and always making us feel welcome!

Stayed in October 2024

The hotel is big and perfectly located near tram, bus and metro stations. Rooms are spacious, clean and well equipped. Diversified breakfast buffet. The staff is professional and helpful.

Stayed in September 2024

When we were about to leave some staff from the front desk asked if we hadn´t paid for our drinks, that we had while we were waiting for the car to take us to the airport, and it made us feel bad and like thieves and insulted.

Great room, beautiful hotel, nice staff, good location. The spa was very nice. Breakfast is expensive 42 euros pr. person so we didn´t try it.

Stayed in September 2024

Great rooms , great service, good breakfast, good room service food, great service cleaners

Stayed in August 2024