Nothing

Second time we come there, staff pleasant, facilities in really good condition and espectacular breakfast! Also fast charging in the front of hotel, as week a good supermarket and amazing Italian restaurant below.

Stayed in February 2025

the room had a bit of old/human smell we assume it comes from the rug. We also tried to open all windows multiple times but the smell did not go away. But all in all it was a great stay and we we will come again

The staff was super warm and friendly. The highlight for us was that in the room there was a water fountain and we had an infrared cabin. After a long walk sitting in the infrared cabin was everything we needed

Stayed in February 2025

Modern rooms, great mattresses, fresh breakfast, magnificent pizza

Stayed in February 2025

Perfect renovation of this hotel.

Stayed in January 2025

Ski room needs a ski boot rack with heater, to dry the equipment after a day of use.

We have arrived late in the evening and although a misunderstanding was made on room reservation, reception staff was very helpful in sorting out the problem. We switched the room the next day and everything was excellent. The hotel is quite new, with very nice and large and comfortable rooms. We have an infrared cabin in our room that we used every day after being on the ski slopes. We did travel with a small dog and staff was very friendly and helpful to accommodate the pet and daily room housekeeping. Breakfast was tasty, with a good selection for all tastes. Hotel has Venetia Restaurant on ground floor, which was very convenient for dinning out or order some pizza if too tired after a day of skiing. Free parking on location

Stayed in January 2025

Maurach is close to Pertisau which is the Eldorado of cross country skiing. You can drive 10 minutes there, take the bus or just ski there. The area is beautiful and the lake add a special touch to the atmosphere.

Stayed in January 2025

Some issues checking in with our booking not being found but resolved relatively swiftly

Lovely view, clean and spacious property. Nice breakfast

Stayed in August 2024

The apartment was large and very well equipped. Nice view of the lake, proximity to public access to the lake.

Stayed in August 2024

rooms are amazingly beautiful!

Stayed in October 2024

Check in, check out

Room

Stayed in September 2024

An exceptionally beautiful and clean hotel. The scenery and the setting around the hotel is just magnificent. Will definitely be back. Need to spend more time here.

Stayed in September 2024

The mattress was too soft, not so kids friendly as there is no playground or something else to entertain the kids and not only related to the hotel but the restaurant of the hotel and all other restaurants in the area didn’t have a menu in English and the communication in the area is not so easy for tourists.

The rooms were perfect for families

Stayed in August 2024

The staff was very friendly and helpful. The location was ideal with many activities within a short distance

Stayed in August 2024

Nothing

We had a beautiful view of the mountains from our room. The room was very clean as was the whole hotel. The infrared cabin was fabulous!

Stayed in July 2024

- It would be nice if the rooms have AC units from the beginning OR high performance fans ( I did not ask for one maybe they have fans but it would be ideal to provide each room with its own fan), as it got really hot during the day and quite warm at night.

-Almost everything was perfect. The receptionist was lovely, the room was spacious and clean, the mattress was comfortable, the view was spectacular, the location was fantastic and near restaurants and shops. - Parking was available on site. - I loved the physio thermal cabin in the room, it did a great job.

Stayed in June 2024

In breakfast the lady try to work quickly to finish everyone but that made me uncomfortable because you have to say very very quickly what your order because she will walk while i am speaking its not professional only breakfast i didn’t like

Free parking Clean room Nice view

Stayed in June 2024

15 € / day for dog is a bit over priced.

Clean, sauna in room, spacious shower, comfy bed.

Stayed in June 2024

Overpriced even with discount - service at breakfast was awful (we were offered hot eggs when we finished eating and personal saw it). No slippers, water and bathrobe in the room - not acceptable for this price.

Modern look, white clean bedding

Stayed in June 2024

The option of not being able to have optional breakfast instead of mandatory.

Proper, neatly maintained. We didn’t use the breakfast as we had a boat tour on the Achensee with brunch served

Stayed in May 2024

One bedroom had a velux window with no blinds so was very bright in the morning.

It was clean, comfortable, in a good location, close to the town and the ski lift. The apartment was well stocked with the necessary items. The staff in Arthur's Hotel were very friendly and helpful. The hotel restaurant, Venezia was excellent.

Stayed in April 2024

The reception is not 24hrs.

Fantastic, great atmosphere and new apartments! Easy to charge electric car in front.

Stayed in February 2024

The hotel does not offer any extra bed options, although our room was big enough to easily accommodate a bed/mattress for our third kid. No ski boots heater or hanger in the ski room - this is very unusual.

Nice and modern hotel with a beautiful view of the Alps near the Achen Lake. Comfy and spacious rooms, the infrared cabin inside the room is a true specialty. A convenient location - 20min drive from Alpbach ski resort and 35min from Zillertal ski resort, a big spa center within 3min on the lake.

Stayed in February 2024

Nothing

This place is beautiful, 10/10 recommend

Stayed in January 2024

The attention to detail and the warmth of Arthur and Ingrid and Lise. It was a memorable 2 days and I hope to go back someday . The restaurant too was excellent and the waiter ( i don’t recall his name ) was exceptional.

Stayed in December 2023