Very dirty: hair everywhere in the room, disgusting bathroom with mold and without shower curtain… Chair is stained… Very noisy: impossible to sleep at night because you hear people talking very loud in the corridor of the rooms

I would not recommend that hotel: very noisy and very dirty

Stayed in October 2024

We had a wonderful holiday here! Thank you to all the staff of Enziana hotel.

Stayed in October 2024

Tiny old fashioned bathroom with curtain, dusty room, weird old modular pillows, maid didn't make a bed after another day, loads of noise from other guest having night parties, breakfast very poor in quality and selection, bedside lamps didn't work and were not fixed within day after we highlighted issue, misleading info about breakfast - it says it's until 11:30 in the room but it's closed at 9:55. No refrigerator in the room. Small bed.

Mattresses were firm which we liked. Location isn't bad either

Stayed in October 2024

The room was spacious the bed was comfy and the location was fantastic. It is right near the 71 tram stop and just a few minutes walk to two supermarkets.

Stayed in October 2024

It was run down and scruffy

The location

Stayed in October 2024

None

Everything is OK.

Stayed in October 2024

Perfect location. Quiet and comfortable room.

Stayed in October 2024

bathroom

position, warmth, bed

Stayed in October 2024

Clean lady don’t clean room u can stay 4 days at this hotel , will not come to clean .

Super big room

Stayed in October 2024

The bathroom was old and the room wasn’t same as on the photos.

Stayed in October 2024

The breakfast was amazing and the location perfect! The station rennweg was nearby, 3 stops from the city centre

Stayed in October 2024

The pictures uploaded in booking are too diferent

The staff and the breakfast

Stayed in September 2024

Breakfast was not included in the final price. Despite the fact that we had asked for something like this.

It was not in a good area. Baggage security was not where it should be. The rooms are very small.

Stayed in October 2024

During my stay which possibly couldn’t be helped there was a fire in the hotel. Which made us be out of the hotel after 6am one morning until 8am. I personally felt like people in the hotel didn’t get an apology for what happened or to see how we were. Also during my stay when returning back to my room late at night the cleaners had forgot to lock my room, so it was unlocked for anyone to go in during the day. I made the lady who was working when I checked out aware of the situation but unsure if she understood.

The location was great for my stay, plenty of transport to easily get around the city.

Stayed in October 2024

Room smelt of cigarettes

Stayed in October 2024

Hairdryer broken. Plug sockets with wire hanging out - unsafe and not working. Loud noise from both courtyard and hallway. Cigarette smell coming from air vents.Breakfast was gross. In general, gross and noisy.

Location was fine

Stayed in October 2024

Cleanless is disaster the room full of hair the lights on the room not working

The staff was polite

Stayed in October 2024

The hotel rooms don’t look exactly like the pictures. The main difference is the bathrooms, they vary depending on what room you get. Cleanliness is ok but there was a lot of dust in our room which looked like it wasn’t cleaned very often. We had a fire alarm during our stay and it was very quiet. This could have easily been missed by an elderly person or simply dismissed as a test. The only reason we actually got up and checked was because our window was open and we heard the sirens from the fire truck. If it was a serious fire, this could have been harmful. We didn’t receive any recompensation for the fire alarm which was at 7am on the Sunday, a free breakfast for example would have been a nice gesture. Overall if it was ~15/20% cheaper and the fire alarm situation didn’t happen then i would rate it around a 6.

Location was great, only 1km from the city center and nearby a tram stop. Staff was polite and helpful. Cleanliness is ok, the standard daily change of bedding nothing more nothing less.

Stayed in September 2024

The property pictures completely misrepresented the room we received. There was no furniture side from a lonely TV along one entire wall, the only source of light when we walked in was the one over the door. The beside lamps weren't even plugged in. They're was a fan to make up for the lack of air conditioning but somehow even on high it didn't move enough air to be felt 3 get away.

The lobby was nice. There were no need bugs or anything

Stayed in September 2024

We got really bad room at first. It wasn't cleaned after last quests. Beer cans were on the table, used towels were on the bed... Walls were on bad condition... everything looked just awful. We got new room what was on ne next floor. It was a little better.

Hotel was near to bus and train station. Breakfast was good.

Stayed in August 2024

STAY AWAY from this hotel!!!! I just left after seeing the room and above all the bed (brrr). The bed was the most disgusting I have seen. The thought of having to lie down there made it feel like you would catch vermins. There were no proper under sheet, just the kind of terry cover as (normal!!) ppl use as a cover UNDERNEATH (!) normal sheets. There was no normal undersheet! HOw weird and disgusting is that? Yuck! And nothing was clean really, just let me say that. IT felt like the rooms interior would not even be possible to clean properly. There were so many strange materials. When I saw the room I went down to the reception and asked about the absence of normal bed linen and was offered another room (because I thought the cleaning lady just had had a bad day and had made a mistake when she/he made the bed, but how wrong I was...). But the second rooms bed did not either have normal bed linen: No proper undersheet , only the same extremely unfresh terry cover and then a bed cover and pillow but no proper sheet to lie down on. The cleaning felt overall bad and the rooms just exuded unfreshness. It felt like one wanted to alcogel every single area but most of all the .... (brrr) bed. Also; uglier interior decoration than at Enziana one has search thoroughly for. The strange thing is that I actually lived at Enziana for around two years ago and even though I found it ugly I do not at all remember it as bad as now. I remember it as normal three star hotel. If it had not been proper bed linen in the beds then, I would have reacted strongly so... my advice to anyone running a hotel: NOrmal, clean, fresh bed linen WITH A NORMAL UNDER SHEET is a must year 2024. and not only some da¨¨ hysterically unfresh terry cover,. That is, if you dont want ppl to come, see and the immediately leave from the pure sight of a room (as I did). But if

Stayed in August 2024

STAY AWAY from this hotel!!!! I just left after seeing the room and above all the bed (brrr). The bed was the most disgusting I have seen. The thought of having to lie down there made it feel like you would catch vermins. There were no proper under sheet, just the kind of terry cover as (normal!!) ppl use as a cover UNDERNEATH (!) normal sheets. There was no normal undersheet! HOw weird and disgusting is that? Yuck! And nothing was clean really, just let me say that. IT felt like the rooms interior would not even be possible to clean properly. There were so many strange materials. When I saw the room I went down to the reception and asked about the absence of normal bed linen and was offered another room (because I thought the cleaning lady just had had a bad day and had made a mistake when she/he made the bed, but how wrong I was...). But the second rooms bed did not either have normal bed linen: No proper undersheet , only the same extremely unfresh terry cover and then a bed cover and pillow but no proper sheet to lie down on. The cleaning felt overall bad and the rooms just exuded unfreshness. It felt like one wanted to alcogel every single area but most of all the .... (brrr) bed. Also; uglier interior decoration than at Enziana one has search thoroughly for. The strange thing is that I actually lived at Enziana for around two years ago and even though I found it ugly I do not at all remember it as bad as now. I remember it as normal three star hotel. If it had not been proper bed linen in the beds then, I would have reacted strongly so... my advice to anyone running a hotel: NOrmal, clean, fresh bed linen WITH A NORMAL UNDER SHEET is a must year 2024. and not only some da¨¨ hysterically unfresh terry cover,. That is, if you dont want ppl to come, see and the immediately leave from the pure sight of a room (as I did). But if you want to scare ppl away you are doing a good job. Just yuck!! Ugh.

Not one thing. The absence of normal, clean bed linen was the worst I have seen in a western country hotel. Ugh and ugh!!!!

Stayed in August 2024

The room was dirty. It seemed that it wasn't cleaned after the previous guest. There were hairs all over the bathtub, the floors were dirty. After asking the reception whether there is a possibility to clean the room, the receptionist said that only tomorrow. I was suggested a different room which was even worse.

The hotel is in the convenient location and close to the station with the trains to the airport. The breakfast was good.

Stayed in September 2024

Wasn’t as clean as hoped (bedding, bath, walls) Very (!!!) thin walls and a door separating our room to our neighbours’ room Windows hardly opened, and seemed broken which meant our room was stuffy and warm TV didn’t work at all No air filter/conditioning in bathroom Only got fresh towels once and our rooms were never cleaned

Nice entrance area, friendly staff and nice looking rooms Good area

Stayed in September 2024

Spring beds that are long past their best. The springs pushed us into the back... Every sound could be heard from the corridor - the absence of a door threshold.

Location, easy access to the airport. Direct train connection near hotel.

Stayed in September 2024