Heinestrasse 15, 02. Leopoldstadt, 1020 Vienna, Austria
#260 of 399 hotels in Vienna
Guests' ChoiceBased on 1910 hotel reviews
8.0Cleanliness
8.0
Comfort
8.0
Location
8.4
Facilities
7.8
Staff
8.9
Value for money
8.1
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2022
Guido
ItalyI alerted when I booked if I could have checked in a bit earlier but when I arrived despite there were people checking out early in the morning, like at 9 AM I had to wait until 2 PM before I was able to get in the room and as I was coming from a long trip and slept little so I really did not appreciate that
Nice room and nice location
Stayed in June 2022
Reviewed: May 29, 2022
Hektor
HungaryOur room was at the top thus it was a little bit warm in there.
It was in a good location for quick reach to Prater and to Us and Tram #2 heading to the center. The area is very calm with good restaurants from all around the world, with shops and a lively market. The Hotel is perfect for a few days period, the guys are very friendly and helpful and if you want a Napolitan style pizza U just order it into your room. Btw room, our room was huge compared to an average hotel room. Don't miss the Kosher store and deli 2 corners from there.
Stayed in May 2022
Reviewed: May 27, 2022
Eugenio
ItalyShower had low pressure and water temperature was hardly settable. Breakfast starts too late.
Location strategic, 5 minutes walk to the metro station and to the Prater garden. Large room and comfortable lounge chair. Very quick self check-in as well as the check out.
Stayed in May 2022
Reviewed: May 20, 2022
Alicja
PolandThe room had only one window that was opening and therefore it was really hot inside
It was clean and the check in process was very easy. Also a restaurant in the hotel is very nice!
Stayed in May 2022
Reviewed: May 19, 2022
Isabella
United StatesBeds were extremely uncomfortable it felt like sleeping on the floor
Pizza was amazing the room was big and bathroom was very nice. Staff were very friendly
Stayed in May 2022
Reviewed: May 19, 2022
Chris
SwitzerlandUnfortunately in the room there was a strong smell from smoking and the bathtub was cloged when I tried to take a shower.
Very spacious room, value for money.
Stayed in May 2022
Reviewed: May 18, 2022
Caterina
Spainthe carpet was a bit dirty
The room was big and very quiet. The hotel is very well located and connected with the city center and the airport.
Stayed in May 2022
Reviewed: May 15, 2022
Dezső
HungaryNoisy air chimney
Modern and simple style. Young and very kind staff. Good location for exploring Wienna
Stayed in May 2022
Reviewed: May 10, 2022
Karen
United Statesthe restaurant on the property has the best pizza and chia lattes.
Stayed in April 2022
Reviewed: May 9, 2022
Marina
Denmarkno kettle in room / no mini fridge / carpeted floors
big, comfortable bed nice location
Stayed in May 2022
Reviewed: May 8, 2022
Jenny
FranceThe sound isolation in the room is not perfect, it was possible to hear the neighbors who were in the corridor and it may be a bit disturbing for people who need silence to sleep. But all in all it is a little minus among many pluses :)
The hotel is nice, absolutely fine for a one day stay. The staff is very friendly and helpful. The room was neat, the bed was comfortable and actually everything met my expectations. The location is superb! Next time if in Vienna I will definitely book this hotel again.
Stayed in May 2022
Reviewed: May 7, 2022
Martyna
AustriaThere was awful noise coming through closed windows throut outside, it was very difficult to rest or not even talking to falling asleep with that.
Stuff, facility itself, room
Stayed in May 2022
Reviewed: May 3, 2022
Despinac
JapanIt would be nice if there was a mini fridge in the room to keep our things cool
The accomodation was lovely. There was this relaxing youthful atmosphere around the whole place. We felt at ease.
Stayed in April 2022
Reviewed: May 3, 2022
Катерина
Ukrainethe toilet looked like it hasn‘t been cleaned in months..
Stayed in April 2022
Reviewed: April 29, 2022
Agathangelos
CyprusRoom Temperature was not easily managed/set Quite minimalistic A bit uncomfortable (shower)
Cozy Stylish Self-checkin is simple Staff is friendly Pizza was Delicious
Stayed in April 2022
Reviewed: April 28, 2022
Gmalatesta
ItalyRoom furniture is a bit too essential, and some smell of smoke gets in from somewhere outside. Towels are too small.
The location is good, not far from District 1. Clean room.
Stayed in April 2022
Reviewed: April 23, 2025
Cameron
United KingdomRoom was extremely warm and the air conditioning was not operable and no fans could be provided, it was very difficult getting sleep. Room was very minimal and bare, it would’ve been nice to have had a mini fridge or something at least. Bathroom was very tired too and could probably use a refurbishment
Staff were very friendly and the pizza restaurant downstairs did fantastic pizza. Public transport links were okay.
Stayed in April 2025
Reviewed: April 23, 2025
Romina
SpainShower water pressure not strong and it didn’t drained properly, bed wasn’t comfy.
Staff were super nice. Carpets were just cleaned so it all felt super clean
Stayed in April 2025
Reviewed: April 20, 2025
Neil
United KingdomSuper cool place to stay with a relaxed atmosphere and super friendly staff. Rooms are functional and comfy and offer Gera value for money. Defo worth getting the breakfast here also that they offer to guests at great prices.
Stayed in April 2025
Reviewed: April 13, 2025
Susannah
United StatesFriendly, clean, comfortable and such fun decor. We had a wonderful stay!
Stayed in April 2025
Reviewed: April 8, 2025
Nicole
United KingdomBed wasn’t the most comfortable but did the job
Very modern and has what you need
Stayed in March 2025
Reviewed: April 5, 2025
Helen
United KingdomFor the price we paid, it definitely didn’t feel like good value for money. I wouldn’t recommend this hotel.
I was really disappointed with this hotel.. The room was very dusty, which made it uncomfortable, and we couldn’t even open the blinds to let in any fresh air or light. On top of that, there was no seating area or TV, which made it feel more like a bare room than a hotel stay. Overall, I wouldn’t recommend this hotel.
Stayed in April 2025
Reviewed: April 5, 2025
Chauncey
United StatesThe shower was extremely small and the noise from the street carried into the room. We definitely did not get a restful nights sleep.
The property was clean and the staff was friendly.
Stayed in April 2025
Reviewed: April 5, 2025
Ozge
IrelandCleaning was not enough and there was no coffee set and iron in the room.During the cleaning for 2.day , the employees could not take a towel of my room and leave a new one on it.
Close to public transport
Stayed in April 2025
Reviewed: April 4, 2025
Petra
HungaryThe bathroom smelled like someone had been smoking there. It was terrible. I hoped that by opening the door it would vanish. It didn’t. I did not see in the advertisement that they won’t have a TV. I would have loved to know that before.
Close to the metro station, nice interior style.
Stayed in March 2025
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content