Reviews of Austria Trend Hotel Ananas Wien This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Sonnenhofgasse 8-10, 05. Margareten, 1050 Vienna, Austria
#258 of 401 hotels in Vienna
Guests' ChoiceReview Score
Based on 1878 hotel reviews
8.1Score breakdown
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Cleanliness
8.4
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Comfort
8.3
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Location
8.8
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Facilities
7.9
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Staff
8.7
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Value for money
8.2
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Free Wifi
7.6
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Reviewed: October 17, 2024
Alice
Germany4 Reviews5.0“Fine when all you want is a base for exploring - not a luxurious stay.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 2 nights
The rooms are dated, basic, and the aircon is unpredictable. It´s a large hotel with many coach parties - and the throughput shows - the rooms are well used. However, this also means that the service is very efficient and professional. The bar area is small and rather brightly lit - but the barkeeper knows his stuff and manages to make it a friendly and welcoming place.
The staff in the hotel were friendly and approachable and spoke excellent English. The location was fine - next to the trains - so it was easy to get around - though it seems like the building work there has been going on forever.
Stayed in September 2024
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Reviewed: October 14, 2024
Mei
France43 Reviews6 helpful votes4.0“No comment”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
When we arrived, the hotel didn’t have our reservation, and it took the staff some time to sort things out and reassign us to a different room. The hotel is huge, with so many rooms that it feels like you're walking through a maze or the set of a horror movie—very complicated to navigate. The room we were given wasn’t very clean or well-maintained. There were spider webs in the corners, and the wallpaper was dirty. While the hotel’s location is convenient, especially near the subway station, be cautious when returning late at night, as there were some unsettling people in the area.
The location is not bad, near the subway station. A staff who took care of our luggages was so nice.
Stayed in September 2024
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Reviewed: October 2, 2024
Sudeeraka
United States12 Reviews1 helpful vote10“Good Stay”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
closer to most major attractions and there is a train station next to the hotel so you can travel around the city without any issues
Stayed in September 2024
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Reviewed: October 2, 2024
Viktoryia
Poland16 Reviews1 helpful vote5.0“Economy hotel, not far from inner city”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Bathroom door made of glass is awful, you can hear everything! The room size is too small. Interior is dated. Hot water supply isn’t consistent. Reception tried to made us pay more than it was needed.
Location isn’t bad, but there is renovation/building outside which makes it a bit worse.
Stayed in October 2024
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Reviewed: September 29, 2024
Ailsa
United Kingdom8 Reviews6.0“On the whole good”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Air conditioning didn’t work properly so the room was hot even with the window open. We asked three times if someone could help with it, no one responded though. Hotel needs underground trains to get into city.
Clean hotel.
Stayed in September 2024
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Reviewed: September 28, 2024
Dušan
Serbia30 Reviews10“Great place”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Nothing
All
Stayed in September 2024
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Reviewed: September 26, 2024
Min
Taiwan4 Reviews6.0“The wifi couldn’t load for my videos so my laptop was useless for the trip. Tv also not smart one so there’s no way for”- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cleanliness and WiFi
Location
Stayed in September 2024
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Reviewed: September 22, 2024
Samarth
Germany5 Reviews2.0- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
This review is hidden because it doesn't meet our guidelines.
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Reviewed: September 22, 2024
World
United States26 Reviews3 helpful votes5.0“Nice facilities, big hotel that seems to cather mostly to tour group”- • Leisure trip
- • Couple
- • Classic Twin Room with Bathtub
- • Stayed 3 nights
- • Submitted from a mobile device
Lack of following through with our requests. We asked for 2 extra pillows and had to remind them twice before we got them. We asked for extra towels and never got them. The glass door of the shower area was not working properly which caused the water to splash all over the bathroom. The small heating unit in the bathroom worked for 5 min and went dead. We needed that to dry our shoes due to the heavy rain we were having while we were there. We asked them to fixed it several times, without any success. Every morning we talked to whoever was on the front desk and they would act surprised that it hadn’t be fixed and promised to take care of it, but it never happened. They are all simple fixes, so we couldn’t understand why they weren’t done. There were lots of large tour groups staying there, so maybe they were overwhelmed by it all.
Near the metro line with easy access to downtown attractions.
Stayed in September 2024
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Reviewed: September 22, 2024
Zoran
Australia5 Reviews1 helpful vote6.0Pleasant- • Business trip
- • Couple
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Tiny, little shower cubicle with flimsy and leaking taps. The air conditioner was noisy and not cooling the room enough, even though I set it to the lowest temperature. Overall, the hotel starts showing its age.
Clean
Stayed in September 2024
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Reviewed: September 19, 2024
Rudi86
South Africa10 Reviews1 helpful vote3.0“The can do much better”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Shower is broken. They came to fix it but it broke in 5min again. The wifi is terrible (less than 1mb download speed). Between 5:30 and 8:00 there is no hot water to shower. They have a coffee station in the room but I had 1 or 2 packets of tea only, no sugar, no milk, no coffee.
It is close to public transport. The room is clean. Bed is comfortable.
Stayed in September 2024
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Reviewed: September 17, 2024
Rana
Israel1 review10Exceptional- • Leisure trip
- • Family with young children
- • Classic Twin Room with extra bed
- • Stayed 5 nights
- • Submitted from a mobile device
Great service
Stayed in September 2024
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Reviewed: September 15, 2024
Cornelia
Canada11 Reviews5.0“No view constructions around the hotel”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Leaking toilet in bathroom, bathroom sliding glass door ofer no privacy
Stayed in September 2024
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Reviewed: September 14, 2024
Alisha
Canada6 Reviews1 helpful vote4.0“Overall just a bad experience”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was not in good condition and not clean. As soon as we walked in, we noticed hair on the bathroom floor, the tables had dust on them, and the floors and tables had scratches and dents all over. The bathroom door was a sliding door that didn’t seal fully as there was a gap that we could not close. This caused the room to become very smelly when anyone did a #2. A very poor design for a bathroom door. Also the room looked very old, furniture was not modern, the shower drain was clogged and the carpets in the hallway and breakfast area were dirty and smelly.
Bed was clean and comfortable. Most of the staff were very nice.
Stayed in September 2024
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Reviewed: September 13, 2024
Liam
Ireland2 Reviews2.0Very Poor- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The lifts didn't work, the shower was terrible, the dinner menu was really limited. It was NOT a 4 star hotel more like 2star.
Great location right beside the U Bahn
Stayed in September 2024
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Reviewed: September 13, 2024
Kashuba
United States7 Reviews1 helpful vote1.0Very Poor- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Communication with staff. Very poor service, booked place for my parents and it took me ages to ask them to charge my card and don’t ask my parents for payment
Stayed in September 2024
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Reviewed: September 12, 2024
Helena
Croatia6 Reviews1 helpful vote5.0“Helpful and friendly staff but hotel has degraded in the last years”- • Business trip
- • Solo traveler
- • Classic Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
Lots of issues with electricity, lift was not working, garage doors had issues. Breakfast was basic. Air condition in the room couldnt be turned off.
Position
Stayed in September 2024
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Reviewed: September 11, 2024
Enas
United Arab Emirates15 Reviews1 helpful vote10Exceptional- • Travelers with friends
- • Classic Twin Room with Bathtub
- • Stayed 2 nights
- • Submitted from a mobile device
Spacious room Front desk was helpful Especially Zuhair , he helped us with an early checkin Great location near metro station
Stayed in September 2024
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Reviewed: September 9, 2024
Goran
Croatia104 Reviews17 helpful votes10“Verry god "Ananas"”- • Leisure trip
- • Couple
- • Classic Twin Room with Bathtub
- • Stayed 3 nights
- • Submitted from a mobile device
this hotel its always good.
Stayed in September 2024
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Reviewed: September 9, 2024
Mihaela
Bulgaria19 Reviews2 helpful votes10“Very close to the metro station. Great service for a reasonable price. Recommend for a 3-4 day trip”- • Leisure trip
- • Family with young children
- • Classic Double Room
- • Stayed 3 nights
We liked everything :)
Stayed in August 2024
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Reviewed: September 9, 2024
Sandra
United Kingdom16 Reviews2 helpful votes10“Handy Location Friendly Helpful Staff”- • Leisure trip
- • Travelers with friends
- • Classic Single Room
- • Stayed 2 nights
- • Submitted from a mobile device
It was very hot in the corridors to our room and around the hotel, but it was an exceptionally hot few days. The AC in the room could have been cooler. no access on the television to BBC news channel (a minor detail)
Staff were very friendly and very helpful. Great location next to the underground. Great bar menu. Handy having parking garage for my car
Stayed in September 2024
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Reviewed: September 8, 2024
Osman
Iraq3 Reviews1 helpful vote5.0“If there was other option I wanted to use that option.”- • Leisure trip
- • Family with young children
- • Classic Twin Room with extra bed
- • Stayed 2 nights
The Internet was terrible. The staff did not take care of our demands. The room's cleanliness was not as good as we were expecting.
I can say that the location is normal.
Stayed in September 2024
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Reviewed: September 7, 2024
Magdalena
Poland4 Reviews10“perfect stay”- • Leisure trip
- • Travelers with friends
- • Classic Double Room
- • Stayed 1 night
- • Submitted from a mobile device
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good localisation, a lot of facilities, very clean and professional
Stayed in September 2024
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Reviewed: September 1, 2024
Rob
Australia3 Reviews6.0“Nice room and great staff. Great location for a leisurely walk into the centre of Vienna.”- • Leisure trip
- • Couple
- • Classic Double Room
- • Stayed 3 nights
The air conditioning could have been better - we were generally uncomfortable in the room due to the heat/humidity. It would have been good to be able to lower the temperature a few degrees.
Pleasant staff who were very efficient and helpful. The room was tidy, clean and neat.
Stayed in August 2024
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Reviewed: August 31, 2024
Magda
Australia10 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Classic Twin Room with extra bed
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was perfect
Fantastic facility and excellent service.
Stayed in August 2024
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