Reviews of B&B Hotel Wien-Hbf This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Bloch-Bauer-Promenade 5, 10. Favoriten, 1100 Vienna, Austria
#158 of 397 hotels in Vienna
Guests' ChoiceReview Score
Based on 2221 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
8.7
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Location
8.8
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Facilities
8.4
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Staff
8.9
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Value for money
8.6
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Free Wifi
9.0
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Reviewed: July 17, 2023
Lilian
Singapore14 Reviews6.0Pleasant- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 1 night
- • Submitted from a mobile device
No kettle or fridge in the room. Snack machine downstairs only took cash. 10 min walk from train station which is quite a lot when you have heavy luggage and small children
Clean, allowed us to check out late for a reasonable fee. Staff were pleasant. Nice bunk beds in family room. Good air con
Stayed in July 2023
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Reviewed: July 16, 2023
Niall
Ireland3 Reviews4 helpful votes5.0“Good location, disturbed twice on check out day.”- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
On the day of check out which is 12pm we got 2 knocks at our door (9.24am and 11.16am) which we did not appreciate and it kind of ruined the experience. Thought the hotel was expensive for what it was to be honest. Would not be returning here after the checking out knocks...
It is within walking distance of the train station which is great after long travel. Check In is quick and easy.
Stayed in July 2023
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Reviewed: July 7, 2023
Suresh
Italy13 Reviews4.0Disappointing- • Business trip
- • Solo traveler
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Rude staff
Stayed in June 2023
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Reviewed: July 7, 2023
Suresh
Italy13 Reviews6.0“Improve the make to chat in friendly way”- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Staff was so rude
Stayed in June 2023
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Reviewed: June 6, 2023
Anca
Norway12 Reviews3 helpful votes5.0“clean and comfy, but kinda pricey and further away from the train station than it seemed.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
on booking it’s made to be very close to the train station. if you heavier luggage like we did, it’s not that close. so if you book a hotel only for its proximity to the train station, there are a lot better/closer/cheaper options. night time staff was not very helpful and nice.
very clean and comfortable. great blackout curtains to be able to sleep with light too. helpful day time staff.
Stayed in June 2023
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Reviewed: June 5, 2023
Ibrahem
Saudi Arabia3 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
The staff there is Egyptian guy he is not helping and he always angry and give us wrong information, last thing the pillow it's the worst
The room was very clean, the place is safe and there metro station nearby from hotel
Stayed in June 2023
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Reviewed: June 4, 2023
Gaurav
India7 Reviews3 helpful votes1.0“Rip off policy, no views, good location & clean comfy rooms”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
I was overcharged with the reason that a baby needs to hv its own bed and hence I was forced to upgrade with a much higher price. How can a baby sleep in its own bed ? Also none of the other hotel chains in Austria & Germany had this policy only b&b. This is very disappointing.
Clean rooms, comfy bed , modern bathroom
Stayed in May 2023
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Reviewed: June 3, 2023
Maurice
United States2 Reviews1.0“not comfortable and felt like a prison.”- • Leisure trip
- • Family with young children
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
location was remote. there was a view of parking lot and train track. floor was rough and like concrete. no coffee maker in room. towels were old and rough. sheets didn’t seem clean. staff not that friendly.
Stayed in May 2023
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Reviewed: June 2, 2023
Akirria
United States3 Reviews3 helpful votes5.0Fair- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
the water did not get hot, the breakfast was average wouldnt pay for what was provided
close to the train station.
Stayed in May 2023
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Reviewed: May 18, 2023
Giedre
Lithuania68 Reviews5 helpful votes6.0Pleasant- • Business trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Location near central station
Stayed in May 2023
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Reviewed: May 16, 2023
Danilo
United States1 review6.0“Clean Room, A bit far”- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 3 nights
- • Submitted from a mobile device
A little bit far than expected from the train station. Not walkable to major palaces.
Room was clean. Service good.
Stayed in May 2023
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Reviewed: May 14, 2023
Emran
United Kingdom167 Reviews21 helpful votes6.0“Average stay and not well priced”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
No facilities, loud at night, cold room. Over priced
Location
Stayed in April 2023
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Reviewed: May 12, 2023
Sayan
India8 Reviews2 helpful votes1.0“Worst Stay in my Entire Life - Worst Hotel Manager”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
I booked breakfast yesterday while checking in and no one told us that we can not pack the food while checking out as we had a train at 7:17am and food started at 6:30am. When we came out with all our bags and asked for a to-go box to pack the breakfast and leave they denied the food. The hotel manager misbehaved with my 78yrs old Father. This hotel is the worst I have ever stayed in my life. I want full refund of the money I paid for breakfast. Please take necessary action immediately and let me know.
The location is near Vienna Central Station
Stayed in May 2023
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Reviewed: May 5, 2023
Jackie
United Kingdom33 Reviews9 helpful votes5.0Fair- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
poor location
Stayed in March 2023
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Reviewed: May 5, 2023
Fred
Germany1 review3.0Poor- • Leisure trip
- • Solo traveler
- • Twin Room
- • Stayed 1 night
Water pressure in shower much too low. - it was difficult to get the desired temperature .No toothpaste and toothbrush . Initially TV repetition and choice of channels good , however in the morning all I could get was a shopping channel, and could not turn the TV off ! Bed was comfortable....pillows inadequate...uncomfortable
Pleasant helpful personnel
Stayed in May 2023
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Reviewed: May 4, 2023
Wiljo
Netherlands10 Reviews1 helpful vote5.0“mating”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted from a mobile device
too expensive for what they offer and no breakfast included and also not so nice the breakfast they offer
clean
Stayed in April 2023
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Reviewed: May 2, 2023
Tamer
Jordan11 Reviews6.0“convenient”- • Leisure trip
- • Travelers with friends
- • Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
the room is small and too basic
location is close to metro station
Stayed in April 2023
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Reviewed: April 11, 2023
Eugenio
Germany6 Reviews1 helpful vote3.0Poor- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 4 nights
Terrible facilities. I was able to hear the other person snoring in the next room. No minibar in the room. The fan in the bathroom (which you can't turn off) is really loud.
The location is good. Close to the Central station.
Stayed in April 2023
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Reviewed: March 13, 2023
Anastasiia
Switzerland52 Reviews12 helpful votes5.0Fair- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
... the bed was full of bed bugs and we were bitten by them :( I think this issue can cause -5 points immediately.
Everything was super great and I would rate my room and a hotel as 10 but...
Stayed in March 2023
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Reviewed: January 2, 2023
Elizabeta
North Macedonia25 Reviews3 helpful votes4.0Disappointing- • Leisure trip
- • Couple
- • Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast is a bit disappointing, there is no kitchen so there are only boiled eggs and regular things that don’t need cooking, no fried eggs, omelette or something similar. It was the same every day so it gets boring. The room was okay, however the shower gel was also a hand soap and a shampoo but it wasn’t good for any of this. There was stuck hair in the hair dryer and it looked really bad. Not good enough for the value paid.
The location is really close to the main station so getting around in town is really quick and easy. The beds were good and comfortable.
Stayed in January 2023
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Reviewed: December 3, 2022
Oğuzhan
Turkey7 Reviews6.0“sum it up, it is not a pleasant stay for us.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
There is no slipper in the room and I asked from receptionist but she said they do not have. I think, in an international hotel slipper should be provided even it is not free. Nobody wants to add a pair of slippers into limited baggage. the fan in the bath and air conditioning unit are making continuous, sometimes awakening high noises. sum it up, it is not a pleasant stay for us.
the location of the hotel not bad, lt is close to public transportation. It possible to go everywhere about 20-25 minutes
Stayed in December 2022
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Reviewed: November 28, 2022
Abu
Jordan11 Reviews4 helpful votes3.0“not good at all”- • Leisure trip
- • Family with young children
- • Triple Room
- • Stayed 2 nights
- • Submitted from a mobile device
the staff were so arrogant and not helpful, I have stayed for 2 nights never seen a good receptionist the room has nothing, no cabinet , phone, complementary , coffee machine ( all 3 and 2 star hotels have these things) toiletry was not enough although we were 3 and paid a good amount of money but the hotel is So poor in the supplies. the Resturant is only for breakfast and it closes and has nothing to offer !!!
almost nothing
Stayed in November 2022
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Reviewed: October 16, 2022
Paul
Australia40 Reviews1 helpful vote5.0“Location was all I...”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
Air conditioning, was advised due to winter the cooling feature was turned off, as its controlled by a central location, now now now that is pure socialism right there, as I said to staff member, some folks like warm some folks like cold even in winter and summer and so on, I went to room it was red hot even at 15 degrees, so was advised to turn off it, and open windows,.. now that kinda was not the best as 1st floor window could hear all the noise passing, another guest complained around 2am as I was coming home he was advised it was switched off at night, come it 2022, not 1822.. people are paying for Air conditioning cold/hot etc etc.. even booking.com mentions this so Booking staff if you are reading this update this please or force them to update this.. plus parking is away from the hotel in some dodgy car park which If you were a female I would be asking to be escorted by staff to and from the hotel. and no fridge in the room, fix those and I will come back...
Location of where I needed to be, Breakfast was okay, coffee machine bonus point, bathroom was okay, shower was normal size, English TV so okay... checkin was easy, no keycard just a code..
Stayed in October 2022
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Reviewed: October 4, 2022
Huong
Vietnam83 Reviews11 helpful votes6.0Pleasant- • Leisure trip
- • Travelers with friends
- • Triple Room
- • Stayed 1 night
- • Submitted from a mobile device
It is so poor facility hotel. There is nothing besides bed and towels. I cant beleive it! Bed is so tiny.
The hotel is new and clean.
Stayed in October 2022
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Reviewed: September 29, 2022
Yeta
Canada5 Reviews4.0“we had a top floor room with a nice view , very helpful staff”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
minimalistic and uncomfortable furniture .
convenient location, close to public transport and train station. excellent staff, good breakfast , Comfortable beds
Stayed in September 2022
