Bloch-Bauer-Promenade 5, 10. Favoriten, 1100 Vienna, Austria
#159 of 399 hotels in Vienna
Guests' ChoiceBased on 2221 hotel reviews
8.5Cleanliness
9.0
Comfort
8.7
Location
8.8
Facilities
8.4
Staff
8.9
Value for money
8.6
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 24, 2023
Omar
United StatesClose to train station. Clean and comfortable.
Stayed in April 2023
Reviewed: April 23, 2023
Katharine
United KingdomNothing
Peaceful, spotless, modern, spacious triple room, good location a short walk from the main station.
Stayed in April 2023
Reviewed: April 23, 2023
Devin
United KingdomThe beds were a little stiff, and the pillows were too fluffy so there was not such a good sleeping balance. However, we’ve seen way worse and still loved the stay.
Breakfast was delicious! The room was very accommodating, and super comfortable for my family. The view was great from the 6th floor.
Stayed in April 2023
Reviewed: April 23, 2023
Sossy
AustriaThis review is hidden because it doesn't meet our guidelines.
Reviewed: April 22, 2023
Yeok
Japanlocation, 10 min walk from station.
friendly staff and room are clean with window.
Stayed in April 2023
Reviewed: April 21, 2023
Avia
IsraelLocation is quite far from the center. The mattress was horrible and caused me back pain.
Was clean, the fact that you only need a code to enter the room was comfortable.
Stayed in March 2023
Reviewed: April 21, 2023
Tereza
Czech RepublicVery limited place for clothes (no closet or anything, just 3 hangers). Absolutely no chance to have a morning coffee when you have to leave early every day
Nice, clean room. Very good location
Stayed in April 2023
Reviewed: April 20, 2023
Vojtech
Saudi ArabiaGreat location, friendly staff, clean room.
Stayed in April 2023
Reviewed: April 19, 2023
Lukas
AustriaLocation, cleanliness, good value
Stayed in April 2023
Reviewed: April 19, 2023
Zhen
MalaysiaThere is no water kettle provided in the hotel. No water station in the hotel. Staff forgot to tidy up my room on the 3rd day.
I chose to stay near to the Vienna Train Station (but a little bit far from city centre) so that I could easily catch the train to the Vienna International Airport on the last day. I would say the hotel is considered very near to the train station - only 1 tram station away. You have to walk to the nearest tram stop which is Alfred-Adler-Straße and ride 1 stop to Hauptbahnhof Ost S stop and you could reach the platforms in Vienna Train Station very soon.
Stayed in April 2023
Reviewed: April 19, 2023
Leonardo
AustriaExcellent location travelling by train. Professional and smiley team, very helpful. Location guarantees good sleep as it's in a residential district. Very good breakfast, for any other meal there's plenty of restaurant at Wien Hauptbahnof complex or anywhere by public transport.
Stayed in March 2023
Reviewed: April 17, 2023
Assel
Czech RepublicThere were two things that were quite disturbing: 1. There was some noice coming from the bathroom, maybe it was the ventilation system. It wasn’t noisy all the time, the sounds just appeared for a very short time and very suddenly, which got us startled sometimes. It didn’t disturb our sleeping very much tho but I did wake up a couple of times because of it. 2. In the morning of our check-out, at around 9 am, someone barged into our room, saw us sleeping apparently, apologised and left the room. We don’t know who they were but I feel like those were cleaning ladies. That was weird tbh so not nice to experience such thing first thing in the morning.
The location is really good, you can find supermarkets nearby and it’s close to tram station. You can also have a short walk (10 mins) to the metro station or tram station that will get you to the bus terminal station. The people at reception are nice and welcoming, we were able to leave our luggage after the check-out, so all of your things will be kept safe. We had a large room with three beds and the room was clean and spacious. Both the bedroom and the bathroom were clean, and they also changed all of our towels to new ones. Overall, we really liked the cleanliness of the facilities.
Stayed in April 2023
Reviewed: April 17, 2023
Dawid
PolandSmall (I am 189 cm tall) and not very comfortable beds. No closet in the room, only hangers alone. No possibility to brew coffee and tea in the room.
Great location, very friendly staff. Very clean and quiet in the hotel. Good breakfasts for the price (although monotonous). Close to grocery stores, tram stop and subway station.
Stayed in April 2023
Reviewed: April 16, 2023
Papezt
Czech RepublicNearby the HBF, good value for money if you want one night stay between flights or just for quick visit of Vie.
Stayed in January 2023
Reviewed: April 15, 2023
Panashe
PolandThe location was perfect!
Stayed in April 2023
Reviewed: April 15, 2023
Thomas
GermanyNice and helpful staff, good breakfast at reasonable price.
Stayed in April 2023
Reviewed: April 14, 2023
Cuong
United StatesBreakfast was good but a bit of expensive ( 11 euros )
Location is adjacent to nearly all buses station. Nice staff.
Stayed in March 2023
Reviewed: April 12, 2023
Michelle
IrelandExcellent value for money breakfast . Dining area was very well managed and clean .
Stayed in April 2023
Reviewed: April 10, 2023
Carlos
GermanyGreat location very close to central station and public transport. The staff very helpful and friendly. Supermarkts are nearby, a park and a nice café for breakfast. I can recommend this place for a stay in Vienna.
Stayed in April 2023
Reviewed: April 9, 2023
Andrew
Norwaynothing
neatness and closeness to the train station
Stayed in April 2023
Reviewed: April 8, 2023
Yin
Hungarythe bed is a bit narrow.
Every thing is good .
Stayed in April 2023
Reviewed: April 8, 2023
Igorfaktor
IsraelEverything was good
Stayed in April 2023
Reviewed: April 4, 2023
Ivana
Czech RepublicThe location is great, very close to the train station. The room was big, comfortable and clean.
Stayed in March 2023
Reviewed: March 30, 2023
John
United StatesI didn’t realize there was no kitchen in the room like SMARTments Hotel, which I booked in October of 2022.
Close to train station and not far from city center.
Stayed in March 2023
Reviewed: March 29, 2023
Anna
Ukraineno negative comments
proximity to railway and parking, also it’s clean and suits the purpose
Stayed in March 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content