The app did not always work and there was a problem opening the door. Shelves by the bed and in the shower would have been useful.

Location - close to train station, trams and buses and to places I needed to visit during my stay

Stayed in May 2023

There was a TV in the kitchen, but there was no signal, even if I let the property know, they told that will fix it but never solved till the end of the stay. Other guests ate my food from the fridge. The room was very small and has a window very up and you could not open it. The linen was not put on the bed. You should have put it. The process of check-in was too long and complicated and took more than 40 minutes to receive the QR code after 3 PM to be able to enter in the room.

Stayed in May 2023

good location, convenient check in, and a nice kitchen :)

Stayed in May 2023

It ia a hostel, but for a price of 75 euros the night i would say that the facilities are not good. Perhaps for a 20 euros the night would be ok, but for 75 euros I think it's not price worth it.

The location.

Stayed in May 2023

the property was clean, the kitchen also available with all basic cooking utensils

Location was very good, near to the train station

Stayed in May 2023

The stay didn't start of to a good start. After using their site to check-in, the QR code I was meant to use to enter did not work properly. I initially walked to their partner hostel a couple minutes away but their front-door was locked, with no signs of a door bell anywhere to enter. Thus, I had to call their emergency contact number. The staff on the other line was helpful but the front door would still not open after several tries. I had to wait over 20 minutes for an actual person to help me enter the front door (after the call)! Apparently, the QR code was not being read properly since my screen was not bright enough (even though it was at 100% brightness)! So, if you have some special screen protector on your phone ie. privacy screens, etc, then good luck with using their QR code keys. This QR code key problem would remain until I checked out. You would need to try scanning the QR code several times before it would work (even the printed version they gave had this same problem, so it was not just my phone). This can get very problematic, annoying and frustrating when you need the QR code for everything - from entering the front door, getting into your room, opening your pod/bed/capsule to locking it. The bed in itself was not the most comfortable. There was nowhere for you to store your luggage so you needed to sleep with if you did not want to leave it outside your bed. It felt very claustrophobic. The bathrooms were not bad, relatively clean. However, no hand paper towels were provided (to dry your hand). There was only one hand dryer for all the bathrooms, not a big problem but an extra note.

The kitchen was probably the only saving grace of this hostel, as it was spacious and clean. The rooms were relatively clean (but you needed to do your own sheets, which was not the easiest due to the design of the bed). Aside from that, everything else were disappointments, frustration and everything else in between.

Stayed in May 2023

it was very cold in the room

Stayed in May 2023

Very clean facilities! Nice and spacious kitchen

Stayed in May 2023

Noice insulation at 0. when I lived there all night, someone was shouting, laughing and also going to the kitchen (the door was knocking). If you are vacationing with children, this is definitely not for you. Plus the shower is shared and in the morning everything looks bad because of the large number of people.

Not far from the subway, everything is automated, there is a code for all the doors. clean and cozy

Stayed in May 2023

1. Adequate clean washroom 2. Accessibility using QR. 3. Kitchen with all the required equipments and utensils. 4. Comfortable sleeping area

Stayed in April 2023

The qr code thing is a little odd, but a cool concept.

Lots of bathrooms and privacy!

Stayed in May 2023

Unfortunately, we were disappointed to smell food from the kitchen to the upstairs. It was irritating. Although toilets seem clean and bins are emptied regularly, an odour was spreading around.

I especially like how we could easily communicate with the hostel administration staff and carry out check-in & out procedures quickly. They helped keep the luggage without any costs. The Wi-Fi connection was good, and the hostel's location was perfect.

Stayed in April 2023

People slumming the doors. Perhaps it would be Worth ot to put the door stopper to reduce the noise.

Easy access to the hotel. Great facility. Possibility to keep the suitcase in the hotel after check out time. All great! Thank you

Stayed in May 2023

I like the kitchen and number of clean toilets and bathrooms. Also like the visual of the accommodation, very modern and comfy.

Stayed in May 2023

You can hear every noise via oudside door - inside your room

Stayed in April 2023

The idea of digitalising everything, using QR codes for all doors, beds and closets might be cool and novel, but it just doesn't work. It literally doesn't when the system is down, which was the case during my stay. I only had access to my room 5,5 hours after checking in. Scanning the codes can be frustrating and fidgety overall. Forget this place if you don't have a smartphone, or when it's out of battery. There was no atmosphere whatsoever, as it lacked any human touch. The beds are semi-see-through capsules - while either entirely open or entirely closed would be the better option. Avoid, avoid, avoid this place. There are better options in the city for around the same price that don't feel like an empty shell of a hostel.

It was clean.

Stayed in April 2023

Absolutely disgusting toilets near rooms 9&10. Whole hall was smelly. Terrible experience

Location

Stayed in April 2023

the qr code was not working

Stayed in April 2023

Not that I didn't like, but access to the main building and to your room was by using your phone and a QR code. With travelling and exploring from early in the day to about 10pm on each day and with extortionate UK mobile phone international/European roaming connection calls, we were worried that we would not have enough charge left to show our retained QR code to access points and certainly no WIFI. I would advise a solar powered mobile phone charger (you can buy from amazon) if, like me, you use your phone for taking treasured memory photos of your adventure( a lot of them!!)and utilise free WiFi to plan your next daily adventure, a really useful piece of kit. However, at this hostel, if there was a problem, you could go to a local Inn around the corner to gain access to BeFree hostel!😊 we did not use this service. There was no reception at Be Free hostel.Very responsive,helpful communication with the hostel on booking.com, and it was great we communicated our technical issues from the previous hostel we stayed at to check if we could access the building. Check in emails were sent in good time to prepare to get in our stay for 3 nights . A small wall mirror in the room would have been good,but not essential! In this day and age, a port for each person next to their beds in the room they are staying to charge their phone would be great..There were 2 sockets available. Note to users of kitchen facilities, it clearly reads, leave as you find and wash items used. It doesn't say,'I will leave my pots plates and cups for someone else to do!' Believe me, it is far easier to clean them after use, but then again not as easy as walking away from the sink and leaving your dirty dishes and being inconsiderate!!!!! Yeah,yeah, I'm a 56 year old adventurer, but be kind and considerate to others wherever you stay.

Great. Bright hostel. Everything was exceptionally clean and toilet paper was always available in the 'pipi room' Our room was a twin room.Beds are extremely comfortable,pillows good and there is a desk,stool,bin and wardrobe and shelf for use. Good window blinds were excellent and provided a dark room for quality sleep. Location excellent to access a local shop or the underground 7 minute walk from the hostel. The street was quiet, which helped for get a great sleep too! We were in room 18, there seemed to be about 20 odd rooms with variable occupants due to bed room setting .We found on our floor for ease 4 Pipi rooms(toilet & basin only) and 4 bathrooms(shower) We travelled in April, not a really busy time, but summer time when schools/colleges/ universities are out, I would imagine lots of travellers and a juggle on timing it right to get in the toilets/showers, especially and understandably the hostel applies a post 10pm respect other guest rule! There was no mirror in your room, however there was a large mirror to the end of the corridor before the steps down leading to the exit and a 'salon station' with a stool,bench,hairdryer(a good one, I may add!) and a mirror. Further steps downstairs took you to the kitchen area, communal common meeting area, and bar football game.Various bench seating and cushions, and there was a breakfast bar for use when eating your own prepared food. The kitchen area was an OK space with good facilities and pots,ceramics and cooking utensils.Although we didnt use this area, lots of travellers were! The cleaning lady in my eyes on our stay needed a 🏅 She cleaned,replenished washed etc Some Guests however perhaps need to read the very clear signs dotted around in the hostel expectations Although in English, maybe a QR code with expectations in various languages would be good or a laminated sheet in each room to set out expectations.

Stayed in April 2023

- most complicated check-in and check-out in my life. - extra small room. Closed space for each guest in a dormitory. - toilets and showers outside your room. I walked about 10 meters from room to a bathroom each time. You will need a bag for your toiletries to carry them and your towell every time there and back... - the light closes itself every 3 minutes. If you take shower, get out to activate a light or stand up from your toilet... inconvienient very much. - you get a set of beddings, not ironed and SMALLER SIZE, THAN YOUR BED.

If to be very optimistic, the best about this place is: you will really go for sightseeng, to not spend here your time. If you like nightlife and creativity of very young people, you will probably enjoy a style. Very bright. You may cook at the kitchen.

Stayed in April 2023

QR Code door key didn't work for any of the doors, ended up having to get someone to come over at midnight to let us in when we got there. Good idea but not the best system. Sound proofing could be better. We weren't directly next to the front door but you could hear every person that came in.

Close to the underground and the train station. Really nice room and comfortable bed. Staff were very helpful!

Stayed in April 2023

pillows were not comfortable and duvet cover would be nice for hygienic reasons.

everything was good, convenient, thought-through, very nice facility, would recommend

Stayed in April 2023

Bathroom facilities, nothing to put eg. your glasses on. Handheld shower horrible for head shaving

Stayed in April 2023

- the sheets for the bed do not cover it, which means that we had to sleep directly in it - it was LOUD!!!! And nobody of the staff was there / cared. We were placed right opposite to the bath rooms (travelling with little kids???), and every 10 Min someone used the hand dryer (NOISY!!). - the check-in did not work, but only one person of the staff seemed to care. The rest (and there were many) was standing there, not caring.

It's clean

Stayed in April 2023

I clean and comfy beds, with awesome kitchen

Stayed in April 2023