My room was very ascetic, only basic stuff, and broken safe. A lovely receptionist unsuccesfully tried to fix it by herself, promised to fixed it next day though that did not happen. A/C was very tired and noisy, pretty hard to sleep because of that, so you are forced to open the window. Beer garden outside the window gets silent around 11 pm, but then around 5-6 am restaurant deliveries start to come in and very loud construction works start nearby. Basically impossible to sleep even with closed windows. Main street construction works make it pretty hard to access hotel by car.

Original building, combination of hotel and brewery with a cozy beergarden and decent restaurant.

Stayed in July 2024

The staff could have been friendlier

The room was comfortable, clean and well decorated.

Stayed in July 2024

The location isn’t great. But you can catch the metro in a 5 minute walk.

It was nice and clean.

Stayed in July 2024

Everything was fine but the Garden -Terrace was closing before 22.00

The Location, Refurbishment & Design, Garden and everything was perfect

Stayed in July 2024

no safe in room..

Great Hotel, with very good character.. seems like an old building, very grand and great lighting, very spacious room..brilliant brew house..water kettle provided on request..

Stayed in July 2024

The single bed is not comfortable enough The air conditioner is loud

Staff is nice

Stayed in July 2024

Thin small towels, v small toiletries, pricey food in the garden restaurant. But, overall an excellent choice.

Big quiet room, very big bathroom. Lovely beer garden as part of the hotel bar. At first we thought the hotel was out of the way but we found it was equidistant between the Hapsburg Centre in the centre and the Summer Palace.

Stayed in July 2024

Was not aware of breakfast charge even though I was advised after that yes it says it on booking.com I did not read it prior to check in as I booked room months before. . Was not aware of charge for breakfast when actually going to eat it. . So in oversight on my part, however so guests are fully informed and aware that breakfast is not included , would recommend having a sign in the breakfast room when people sign in to say the charge that will be applied on checkout so that it is transparent. It would be nice if no smoking were allowed by the breakfast room because smoke from outside blows in the breakfast room when eating.

Friendliness of especially night hotel staff. The ladies who helped with breakfast were nice and the food was good.

Stayed in July 2024

A little maintenance being done outside the property, in the area. Moving heavy luggage with wheels is a small challenge using their ramps.

Hidden gem with beautiful courtyard thats located in quiet area away from the busy streets, good shops nearby and very quick walk to main train station!

Stayed in July 2024

The stuff was friendly. The location was good

Stayed in July 2024

the receptionists were very friendly and helpful the hotel had an amazing beer garden and the cleanliness was spot on. the location was also very convenient.The beds were very comfortable and our room had plenty of space.

Stayed in July 2024

No coffee in the room or downstairs.

Nice hotel with a good bar/restaurant. Very quiet room, lovely stuff.

Stayed in July 2024

Huge TV on the desk, and the seating at the desk was not too comfortable. This was a minor minus. But if you do not have to write it is not a big issue. Also about the area: Westbahnhof station might be a bit daunting depending on the time of the day/evening, especially exiting from Outer Mariahilferstrasse where the nearer tram stop Gerstnerstrasse is located (to go back to hotel or walk to the hotel). Tip: exit the metro from the exit on the main square and catch the tram 58 or 60 from there (it is just one tram stop removed from Gerstnerstrasse stop, 200 m, and intersecting with tram 5 line stop).

Very quiet, spacious room with excellent bathroom facilities, and a safebox in the room to store valuables was also very good. Plenty of cloth hangers and storage like a proper closet and a long mirror. I could borrow an iron and ironing board from the staff, to keep my wardrobe in good shape. A small refrigerator was a key asset to store cold water and fruit. Aircon was a life saver during an incredibly warm week (35-36 C). The surroundings offered some really nice food choices, including the in-house brewery and restaurant. I ate breakfast at the hotel only once and it was delicious, with the personnel preparing a perfect cappuccino, the buffet was varied but not extensive, very tasty scrambled eggs and freshly cut pineapple. Personnel are helpful, kind and laidback. Now to the area: A few hundred metres away from the hotel there is an excellent Italian icecream parlour. Just across the street from the hotel a traditonal old bakery-pastry place and café. Having the tram stop just outside the door was an easy way to commute with the Westbahn station. What I appreciated the most was the accessibility to the main transport intersections, the hotel is strategically placed and in 10-15 minutes one can reach any place in the city centre, and the Metro U3 (orange line) takes you back to the fast CAT train hub to the airport. A tram takes you directly from the hotel's nearest stop to Schönbrunn, in approximately 15 minutes. I would definitely book again because of all these elements combined, the hotel and its position.

Stayed in July 2024

No coffee making facilities in room Beer garden lovely but lots of smokers in it Breakfast a little expensive

Fabulous find, lovely period hotel. Spotlessly clean . Good location as access to train stain and tram . If it’s hot weather there is a lovely outdoor pool 20 minutes walk from the hotel . Great beer garden onsite Felt safe as a solo female traveller exploring during the day on foot

Stayed in July 2024

Very good Biergarten inside the hotel.

Stayed in June 2024

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Stayed in July 2024

I have only one complaint: The bed was incredibly uncomfortable. I think the mattress needs to be replaced as it seemed to sink in the middle. Also, the fitted sheet was very old (and bobbly) and so needs to be replaced too. An additional suggestion: I think more than one pillow needs to be provided because the single pillow was very uncomfortable.

The hotel was very clean - my room was cleaned every day. The location was very convenient. The room was modern and nicely decorated. The restaurant and bar was very good. The staff were helpful.

Stayed in July 2024

good location, friendly staff, and very good value for the price. would recommend

Stayed in July 2024

It was clean! Great location! The staff was so kind with us! Definitely recommend it!

Stayed in July 2024

Location was great! Beautiful hotel. Clean, quiet, comfortable

Stayed in July 2024

Cozy and very big room and very good breakfast:)

Stayed in July 2024

We chose the hotel without any previous experience and it was a great choice. The accommodation was very pleasant. Big clean room, nice service and excellent food and beer. Sitting outside in the garden came in very handy after the trips. Everything was close from the hotel. On foot and by tram. For us, the hotel is a clear choice for our next stay.

Stayed in June 2024

Nothing

Location is good

Stayed in July 2024

Nothing.

Very close to the metro/train station and they also have a Biergarten.

Stayed in July 2024

Fantastic breakfast with wide selection of hot and cold, sweet and savory items. Extra fee for the breakfast, but well worth it. Very convenient to have the brewery/restaurant in-house. The courtyard garden was a lovely spot for breakfast or dinner. Very conveniently located for taking public transportation, which is extensive and well run in Vienna. If you're there for 3 or more days, get a weekly pass and use it on the trains, trams, and buses.

Stayed in June 2024