The room itself was quite basic and strangely had a different room for the toilet and the shower/sink. I expect that was to manage space requirements.

For me, the location was great. Right opposite the train station so very handy for travelling if interrailing and nearby tram/metro stops for travel into the city centre. The staff were also very nice and helpful.

Stayed in April 2025

Location&price

Stayed in March 2025

The bathroom was at unusual (less than 90 degrees angle) so the toilet was cramped, we were both 5 foot 5, but anyone with longer legs would have found their knees pressing against the wall as they sat. No water or tea / coffee making facilities in the bedroom.

Situated opposite main station, easy to find and walk (eg to Belvedere Palace). Staff were helpful and let us leave our bags after checking out so we could go to the Easter Market. We also checked in a little early, no problem.

Stayed in March 2025

Some pretty minor things that didn' worth to mention.

Very good location. Close to the Main railways station, which means 15 mins by train to the airport and walking distance to the city center. Quiet cozy room. Very pleasent stuff.

Stayed in April 2025

No AC, no ventilation on the room

Stayed in April 2025

Due to the change of name of the hotel, at first I couldn't find and only later saw that it's the right one.

Location is perfect

Stayed in March 2025

TV didn’t work. I really wanted to watch some TV.

Stayed in April 2025

Got in late very confusing when hotel has a different name to one you booked .overall would stay again

Stayed in March 2025

No kettle in room.

Very near central train station. Extremely helpful staff. Check out at 12pm. Baggage storage. Confortable beds.

Stayed in March 2025

The onliest true minus point is the isolation. We heard a bit too well the other people coming and leaving, which impacted the sleep of one of us especially. A less important minus point is the smell of the room when we arrived. As said on the plus side, it was very clean, but it smelled so... No big deal, as it disappeared with fresh air, but I guess it's a downside of the size of the room, which is alright, but a little bit small. Another minor (relative) point, is that we booked a family room, but there apparently wasn't any left, so we were given 2 double rooms instead. It was late, our children are around 10, so we didn't bother much and it was alright at the end. That said, I can't really say it's an upgrade and, honestly, we could have complained. When you book for four, especially with children, you may expect not to be separated. It's not the same as just getting a better room.

First, it's really close to the central station (literally 5 min. to the train by foot). Second, the beds were very comfortable. Third, the room were perfectly clean. For the price we paid (which was an action apparently), it's a pretty good deal, as this are (the) major points. The bathroom was very nice too.

Stayed in February 2025

Our room was on a far corner of the hotel where there was no WiFi. We complained to the staff, but there was nothing they could do, so we were left without internet during our stay

Nice hotel on great location next to the main station and a metro station. The staff was polite and they let us leave the luggage when we arrived earlier and same after checkout. The hotel is old, but the rooms were clean and spacious

Stayed in March 2025

No aircondition in the room, so dont go in summer because it was already hot especally in the toilet - I cant image how hot would be in the summer. No mini fridge in the room to have our staff. They didnt clean our room in our stay, they came only to change the towels - didnt take the trash out or something else. Outside of the hotel is "Garner hotel" not Yggotel as the name - hard to find it if you dont know that.

Good location, nice decoration in the room, the bathroom was good and has hot water all day. The bed was very comfy expect the pillows were very hard, The reception is working 24hrs.

Stayed in March 2025

Place has an identity crisis. Previously it was the Novum Congress Hotel but when I booked it was Yggotel Mejse. I thought I'd made a mistake as where I thought it was was neither so I kept walking then took my booking out to check the number and it was the place I'd thought it was. Now called the Garner Hotel. This was signed in the reception though key card and some notices and branding in the room mentioned Yggotel Mejse. A recent takeover ?? There was a notice up about some changes going on. Strangely when I logged on to the free Wi-FI in my room it was still Novum Congress Hotel. Otherwise its a very nice hotel.

Stayed here before a few times its just over the road from the main station and is reached by subway from the main concourse under the road. Just a few minutes walk. There is a good selection for breakfast. Had a room at the back so away from the busy road in front. There are tram routes and U-bahn to various parts of the city plus S bahn regional trains and main line trains just over the road or down the subway.

Stayed in March 2025

Hopefully the room should been a bit soundproof. Because I can clearly hear the next room guest.

The location is great and the room is clean.

Stayed in March 2025

Hard to find

Reception Guy very helpful

Stayed in March 2025

they don't accept early check-in however you can drop your luggage at the reception. there was only one plug available in my room... the others were connected to the lamps. breakfast is very expensive, almost 15 EUR per person.. if you have time I would recommend you to have breakfast at a local place per a cheaper price.

very clean, great location, all renovated, very beautiful inside!!

Stayed in March 2025

The location is best for solo traveler. metro just 100 meter, Main railway station 200 meter

Stayed in March 2025

The location is perfect near the main train station, however, it took me a while to realise that the hotel is inside another one. As it was dark outside, it was a bit harder for me to find the paper in the reception window with the name of the hotel I booked. Also, there was not enough power sockets in the room. I found only one behind the TV and you could use another one if you unplugged the lamp on the night stand. It just was not enough for my needs.

I stayed just for one night as Vienna was my transfer city to another destination. I arrived quite late in the evening, yet the reception was still open and the lady there was nice. I booked a single room and it had (almost) everything one may need for a one-night stay. I liked the hygge vibe.

Stayed in February 2025

Signposting could be better as the hotel had name changes and the Yggotel brand is only visible once inside, at reception.

Repeat stay at this great hotel for Vienna main station and connections to the airport. Renovated last year and under new management, the rooms are modern, stylish and clean. Excellent value for money especially compared to the big chain hotels by the station.

Stayed in February 2025

Has different name of hotel on door which is a bit confusing when trying to find them and no cold water in the room (I’m guessing due to the renovation that were happening)

Good location, really friendly and helpful staff

Stayed in February 2025

Nothing

Great location, lovely reception staff. I had a single room that was clean and cosy with a good shower. Location could not have been better, walking distance to most things and very close to all public transport. Great value for money

Stayed in February 2025

Right across the main train station which is very handy. Family room was big enough

Stayed in January 2025

Wifi was weak in room no 109, room heating was excess, Hotel name was different to which I had booked actually and it led to confusion and took 30 minutes more time to check into the hotel.

Very clean, very good location very good breakfast sufficient facilities

Stayed in January 2025

The staff at arrival was very unwelcoming

Very close to Hauptbahnhof and the main metro lines

Stayed in December 2024