they charged us the smoking in the room fee without leaving a sign and wanted to make an unathuarized transaction of 130 euros in my card . Its a scam hotel dooont gooo

Stayed in November 2024

The room is nice, but is lacking expected utilities from a 4 stars hotel.

Location is nice, very close to the metro station.

Stayed in October 2024

The staff were not the nicest with the check in.

Nice rooms clean and have everything needed for a good night stay.

Stayed in September 2024

Staff - Unfriendly staff, environment felt tense and unwelcoming Restaurant - As soon as we entered, hostess checked her watch and looked quite disappointed we were there. After we were seated, we were made to wait 15 mins before any menus were presented. Another 15 mins goes by before anyone takes our order. Food is nice, service is poor.

Beds - Extremely comfortable and firm that gave us a good night's sleep Breakfast - Very good spread

Stayed in August 2024

Some items kind of old.

Location

Stayed in September 2024

Many things like rooms are old not very much maintained. Cleaning staff is actually place back the used items back to place and never knock before entering the rooms while cleaning.

The property is very old, could common areas are well maintained but not the rooms they require urgent renovation. The basin and shower area blocks water that it floods the washroom upon a single use. Front desk staff is good however the cleaning staff is just place the user towels, glasses ..etc back to the place in the name of cleaning.

Stayed in September 2024

No room service Don’t provide water

Good and clean rooms 24*7 vending machines

Stayed in August 2024

Breakfast 30E/person, parking 32E/night, padded bed mattress, there was a tea set but there was no tea bags

Price 65/night/room

Stayed in August 2024

The breakfast was just okay, with limited options for vegetarians. Even for meat eaters, the selection was somewhat restricted considering the price. I paid 30€ per person and felt that the variety available for breakfast was lacking. Room must have a sleepers

Room is beautiful and property is very good.

Stayed in August 2024

Service - there wasn't any front guest receptionist - nobody to help with the carriage - room phone doesn't work at all Corridor smells bad

Room size - air conditioner

Stayed in August 2024

Bed was hard . Noise can be heard in the corridor and other guests slamming doors. Room was too cool even switching the air com off .

Reception and breakfast staff were polite, friendly and attentive .

Stayed in August 2024

Air con didn’t work. Tv didn’t work

Great location and big hotel

Stayed in June 2024

We have just returned from our weekend in Austria and have been asked to provide a review of the accommodation. I would like to present a fair and honest review. The hotel was priced at 91 euros per night. Firstly, the hotel very easy to find and easily accessible from the motorway. Car parking was available at 36 euros per 24 hrs. We were greeted at check-in by very friendly multi-lingual staff and the process was very good. However, when we arrived in the room we discovered that we were given a twin room not the double that we requested via booking.com. The room itself was very tired and hadn’t been loved for years. The surfaces had all been wiped, but the corners were still covered in dust and greasy finger marks. Carpets needed a proper vacuum, the curtains were stained, finger marks on the wardrobe. The desk chair had ripped fabric. The bathroom had hair on the floor and in the bath. The toilet was left with markings from the previous occupant. Despite contacting reception to change rooms, we were told as the hotel was full we couldn’t change rooms without incurring an upgrade fee. And the cleaner was sent. The lobby area was infested by mosquitoes! We drove 7 hrs to arrive in Vienna for a romantic child free weekend and this left a bitter taste. We will seek a refund for the stay.

Stayed in June 2024

The reception desk is a bit down side. The male, maybe only one male worker there? not sure. He is really nice and a pleasant young guy. But the females, hard to say. The lady at the check-out day was good, and two ladies at the check-in day weren't, their attitude were like I own them money.

didn't have breakfast there, not sure about the food. But the room is clean and nice. And the location is a surprise, just next to the metro station, like just next to.

Stayed in June 2024

Missed big towel, missed sewing kit, missed shampoo, missed standard hotel room items

Peace in vicinty, U bahn , parking garage, breakfest

Stayed in June 2024

Minibar was empty. Parking is for extra hourly fee. Poor breakfast. Seeing the menucard we skipped the dinner in the restaurant.

Good location.

Stayed in June 2024

The rooms have quite old furniture. There was no bathrobe and slippers in the room, although there should be. I asked at the reception and they gave them to me. It was weird. initially, I booked the hotel for 2 nights, then I needed to stay one more night, the reception staff said that they had only one single room available for 250 euros. At the same time, after 5 minutes, I found it in booking.com a lot of free rooms at a price of less than 200 euros and took one of them for myself. The receptionist did not explain the false information in any way. I asked the reception about a taxi to the airport, the reception employee said he could call a taxi for me, the final airport price is 42 euros. Upon arrival at the airport, the driver told me the price of 60 euros, that is, I have to pay another 18 euros for the taxi to return to the city. All this was due to different reception staff, which means that they are all incompetent and cannot be trusted.

The only plus is a 5-minute walk to the metro

Stayed in June 2024

The staff. The hotel itself was beautiful and clean but the staff that we encountered during our stay were unfriendly, cold, and unhelpful. For that reason, I wouldn’t come back to stay at the hotel. Lovely facilities but the staff could do a better job at being more welcoming.

The hotel itself was beautiful and clean. No complaints there.

Stayed in May 2024

- The quality of the room was subpar to what I would associate with Marriott (used up wallpaper and furniture, limescale on the tiles of the bathroom, a cockroach on the wall) - Parking for 36€/day is equivalent to a parking ticket - why should anyone use the garage then? To add insult to injury, the garage are not the most spacious. The Marriott brand used to be up until now a safe choice for me but this hotel was a bit subpar. While the staff was very nice and the lobby looked promising, clearly the renovation stopped there - the wear and tear of the room was not even the worst as I had the displeasure of personally meeting a cockroach (or a similar bug) for the first time in a hotel room in Europe. Furthermore, paying the parking ticket would have ended up in the same amount as the fairly narrow parking

+ Nice staff + Alright location near Prater and the University

Stayed in May 2024

I expexted more from Marriot. I am not familiar with every level of Marriot but I stayed in Marriot Courtyard hotels before and it is not acceptable for me that they do not have workers that can help you eith luggage(I was there with lot of bags and my little family). It is not problem for me to carry my luggage but I also had to find by myself hotel baggage wheels. I know that I may sound as a snob now but if I wanted to do everything by myself I would gladly take another hotel. My car also had a trunk on top of it so it could not go in their garrage but they did not gave me to park out of the hotel where it does not bother anybody and I had to park it in public garrage just opposite to the hotel but one hour of parking is 4.5 euro. Keep this in mind when you want to book this hotel.

Location and comfort.

Stayed in April 2024

Clean place nice staff

Breakfast was extremely expensive, 30 Euro is too high.

Stayed in April 2024

The price of the breakfast was 60€ for 2 person, but the the price does not correspond to the quality and variety of dishes, coffee from a machine, no fresh juice, etc.

The price of the stay is fair

Stayed in April 2024

Beds are very hard, rooms are cold as heating is off in April.

Clean, great restaurant, bar very friendly and helpful staff.

Stayed in April 2024

No room service, no water supply to the room and

In fact, no

Stayed in March 2024

Paid parking

Location

Stayed in March 2024