clean east check in friendly staff good location

Stayed in July 2022

the wifi was quite slow and unreliable, sometimes not working at all

comfortable bedrooms and common spaces, friendly and polite guests

Stayed in July 2022

unfortunately we had many negative experiences here. i had trouble paying which resulted in being double charged (which was resolved quickly), had trouble checking in, room was extremely small with no lockers or storage space and also very hot with only one small fan, no curtains on the windows which was facing the main street, outside the hostel was very unsafe. We experienced a group of people drinking, fighting and harassing directly outside the hostel on most nights of our stay. they woke us up with shouting multiple times throughout the night. on one occasion they entered the communal area and demanded people’s room numbers and threatened to call police which made us feel extremely unsafe. there were no staff present to report this to.

beds were comfy, communal area was very nice, rooms and bathrooms clean, location within walking distance to most attractions.

Stayed in July 2022

people in common area or next to hostel were noisy. also, people in my room were talking loudly all night long…

check in was informative

Stayed in July 2022

The online check in process was not that easy for me, as the app had some errors. Assistance was provided from the hostel by phone and also from a kind person staying there. If you don't speak the language, some messages you get from the app/website might need some translation. One of the buttons from the room locker was broken and did not work all the time, so it took me a few tries.

It's located very close to Vienna's central train station, very convenient if you have a late arrival or early departure from Vienna. The check in process is made online, they even have an app for that. I called for assistance and they were very helpful. You are given clean bed sheets (that you have to set up yourself) and a small towel. You need a passing code to enter each room, also you have a lock for your bed as well. On the hallway, there are separate bathrooms for men and women (corresponding to many rooms). The bathroom has toilets, a sink and a hairdryer. On the hallway you also find few shower rooms. Each room with a shower and a sink (here, there is no soap provided).

Stayed in July 2022

Awesome concept. Self check in is quite simple and the hostel is about 10 meters from the metro station that takes you into the center and a huge shopping center.

Stayed in July 2022

No staff at the reception at all

Location

Stayed in July 2022

No staff at the reception at all

Location

Stayed in July 2022

no AC

comfortable beds with a ton of privacy.

Stayed in July 2022

We had a lot of ants in the room.

It was very easy to check in and out an we loved that we were able to leave our luggage before the check in and after the check out.

Stayed in July 2022

The password given by the hostel was not working the last day, we couldn’t get our luggage from the storage room. For instance, we almost lost our train back to our cities

Stayed in July 2022

ants in the room, hard to sleep when they run over your face, also got them in my food. Terrible uncomfortable beds, pillow looked like some dog already killed it. You hear EVERYTHING from the corridor and it’s noisy all night long (you won’t sleep much). I would go with capsules hostels next time.

very good location, checkin done online, you can come late at night and leave very soon

Stayed in July 2022

Pretty much everything is wrong... The mattress is awful, the pillow need to be changed... The worse part is the noise coming from the doors when customer open/close their bed... Couldn't sleep at all...

Nothing really

Stayed in July 2022

the check-in system is a nightmare. they give you three kinds of pin which is super creative yet confusing. meanwhile, there is no reception at all, and I have to make phone calls again and again. the bed is not comfortable at all with noisy bed door (when looking at the picture I thought it was a great design with privacy), but it’s actually very annoying… the shared bathroom is outside, with automatic light that will not turn on 5 times out of 10. if your budget is not THAT limited, don’t step in. Just don’t.

Stayed in July 2022

Price

Localization Kitchen Bathroom

Stayed in June 2022

If you're an 18 year old College freshman - this is your place! Otherwise stay away: Super hot rooms with one tiny fan. Loud. No one there to keep order. Not worth any money.

Close to Wien Hbf

Stayed in June 2022

The rooms are so unbearably hot, no ACs in a 3x3 room with 6 people sleeping in it and in the lower floor you cannot open the window, I had to sleep in the lobby once as I couldn't even breath in the room and for another night I ended up renting another place and I couldn't get a refound for checking out earlier. There's no locker available but you can lock your bed which is cool but then you have to sleep in your bed with your luggage and backpack. It is a self service hostel and there's no reception avaliable and no security guard which is not really nice if you have a problem. I didn't feel safe as there are too many homeless people around the neighborhood they try to come in by force they scream outside and there's no security at the door to prevent any accidents. Overall I was not that happy with the hostel, I was not comfortable there.

It is a very clean hostel, and it's very close to the public transport.

Stayed in June 2022

There werent staff to welcome guests, access is done through a pin code and most, if not, all guests find it confusing what to do. Proximity of location is good but area is a bit rough. A lot of junkies at night, one time we were awaken by someone screaming we don’t know if the guy was inside our room or was outside through the window. Thats the thing because no staff is present, anybody can just barge in when other guests open the doors. In my stay there 2 instances when the police has to come over theft/robbery incident. Most disappointing for me is the bunk beds or should I say lockers. So there aren’t any lockers in the room, your bed more like a pod has a code and it is basically your own locker too. Not advisable if you have big luggage. And since it is summer, there isnt any ventilation in the room, its very hot plus youre in a wooden coffin. ✌️

Location is good close to Train Station and Belvedere Palace.

Stayed in June 2022

It's very inhumanly hot in the rooms as there is no AC avaliable in the rooms and you cannot open the windows in lower floor's rooms. I had to stay in the lobby one night! There's no lockers in the rooms and your locker is basically your bed which is not very practical, you have to sleep with your stuff in the bed. The reception is very rarely open, there's no one available to help you if you have a problem or you need something also no security, so sometimes it doesn't feel safe.

It is very clean and the location is good

Stayed in June 2022

contactless check in, does not feel welcoming. no air conditioning, really hot.

not much

Stayed in June 2022

The luggage room that you can put your bags before check-in isn’t safe. You have to lock it manually after you drop your bag but some people doesn’t, so it can stay open. And while i was in lobby, a guy came in and asked for money. Code thing can be safe but you can get inside when someone opens the door. Someone on the front desk is must for security. Rooms are hot and not comfortable.

It was clean and staff was helpful when they were around. But they are not always around.

Stayed in June 2022

The check-in is a bit time consuming.

This place is perfect for tourists.

Stayed in June 2022

The rooms to stay in are very suffocating. There was no air conditioning. My room was right next to street and there were drunk people playing really loud music all night. Without keeping window open the room was really suffocating. Hence i could not really sleep wooden panels do give privacy but in summer they also make the room very claustrophobic.

The common room and kitchen are really nice.

Stayed in June 2022

The doors and walls are a little thin, so we could hear the other guests. Also, for some reason, sometimes the air conditioning wasn't turned on in the common area, even tho it was 30 degrees outside - it was a bit uncomfortable.

The location of the facility was excellent - we arrived by train, so the hostel was easely found. We really liked the common area, and the decoration. The bathrooms were awesome, and the system works perfectly!

Stayed in June 2022

The check-in is confusing if you do it for the first time. i needed several attempts before I was successful. They ask for information that they don’t need eg copies of passports etc - no-one else has such a laborious check-in process. Propose you make it simpler as you have a winner with the on-line check in concept

Well setup, clean and great location

Stayed in June 2022