Bed springs made a lot of noise everytime one of us moved. A LOT OF NOISE!! A lot of people complained about their room being cold. We're told that the floors are heated centrally and they couldn't adjust it. They did give out extra blankets when requested. Not as clean as I would have liked.

Separate bathrooms for men and women. There was central heating so it was pretty chilly in our room which I liked. Staff was helpful. Gave me extra pillows.

Stayed in September 2022

i really hoped they had lockers to put our bug luggage in because everyone in the room put their luggage on the floor and it was a mess . I wish they were more serious about their rules because it was really uncomfortable to see old naked guys walking in the hallway and no one was there to stop them . you can easily hear what people are talking on the street which made the room very loud at night.

i loved that I had my own personal space with the closed beds , I loved the self check in and check out, and the location right by the Vienna HBF .

Stayed in September 2022

Was no towels

Great location, easy to check in/out, clean

Stayed in September 2022

For the shower facilities, there isnt any place to put your shampoo, body bath and etc. need to put on the floor while showering. You have to put in your own blanket and bedsheet cover.

Location was very good and near to the central train station! Temperature for the water shower is good too! easy to check in and the lobby is a great place to chill too! friendly staff too!

Stayed in September 2022

It was extremely hot when I stayed. Of course there was a heat wave outside but the building was quite bad with aeration/ventilating. And the wooden panel have very noisy when you pull it out an push it back.

I really enjoyed the privacy that the bunkbeds offered. It had a wooden panel to hide from the rest of the room, which was really useful. It was also nice to be able to leave stuff (like a luggage) on the day you check out until you are ready to go (for example during the afternoon).

Stayed in August 2022

There is no bathroom in the room and the sound of the doors in the morning

Hotel location is good

Stayed in September 2022

sheet is too small

Everything fine

Stayed in September 2022

Maybe some shelves in the room will be appreciated and for me mattress are too soft. The hands air-dry is a bit noisy, when you're sleeping you can hear it clearly.

Well located, next to metro and Wien HBF is exactly like the photos, 4 showers, 3 toilettes, 4 bed room spacious, équipéd kitchen, locker room.

Stayed in September 2022

no staff to ask questions but overall ok

private. just next to main station

Stayed in September 2022

The self check in was troublesome and the last stage did not work .A lot of noise during the night.

Stayed in September 2022

beds - it’s a cool thing that it can be closed and work as a locker but the mattress was sooo uncomfortable

location

Stayed in September 2022

Self service

Stayed in August 2022

Bed sheet had a strange texture that made it stick. I had to use the blanket to cover it so I could sleep somehow. Found also some hair on the pillow, logically from the previous guest, and dust in the bed door's recess.

Great location next to Vienna Central Station, friendly staff, clean Bath & WC.

Stayed in September 2022

the 2 bed room was a little bit small. The bed is not a bit uncomfortable

excellent position close to the central station. The staff is really kind

Stayed in September 2022

bed was a little bit noisy, just sitting on it makes it sounds like it was going to crash. Even though they said quiet hours start at 10:00 pm. It really went quiet almost at midnight.

location, kitchen and enough bathrooms and showers.

Stayed in September 2022

First off there is quite a lengthy check in process, takes you around 5 minutes or more to complete Second the stairs to the beds are way too hard on the feet, the softening material literally has no use, there should be some kind of foam or soft material on each of the steps

The autonomous check-in without having to speak to anyone

Stayed in August 2022

Unfortunately, this accommodation was not perfect and had many minor (yet very addressable) flaws. There are no lockers in the rooms. Your bed-pod functions as your locker, which means your valuables are safe, but you have to sleep with them on your bed. There are no ergonomic spaces to set up your laptop and get some work done. The seating areas are okay for socialising but terrible for your spinal health. The name "Do Step Inn Central" is misleading, as it is not central, and you must travel a bit to get to the good spots. Furthermore, the area does not seem the safest as many sketchy characters were hovering around the entrance at all hours. The sliding door of my bed got caught on my bedding several times. Finally, for all its impressive technological systems, these advancements caused problems too. For starters, the whole process felt very impersonal, and personally, I missed the human-to-human dynamic of welcoming staff members. And secondly, my check-in was the worst I've ever experienced. I couldn't connect to their wifi initially, which meant I couldn't fill out the form to get my code. After spending a lot of money on phone data, it still took a while for the information to register, meaning roughly an hour of frustration without anyone to ask for help. A bad start! My advice? Do the check-in process long before you arrive!!

If I were to summarise Do Step Inn with a word, it'd be "future". It's awe-inspiring how everything functions. Each guest is given a unique code which grants you access to the front door, your room door, and even your bed within your pod. It was unlike any hostel I've ever seen, and I was impressed with the experience. As you'd imagine with such mechanics, the hostel itself is very modern, including the deco. The main area was very aesthetically pleasing. There were loads of showers and bathrooms. Despite how many guests there were, I always found one available. I also met some very cool people here! The vibe was right!

Stayed in July 2022

The sheets unfortunately don‘t fit the bed, they have the wrong proportions for the mattess and cover, so if you prefer a covered bed and duvet it is best to bring your own.

After figuring the online chrck-in out it was super easy to check in at any time and drop bags and use the common spaces before the room is available. It is very close to the central station, clean and the kitchen is nice.

Stayed in August 2022

randomy

Guest room

Stayed in August 2022

The room was very basic and the beds were really basic (more of a box with a mattress in it. Sound isolation was far from ideal, hearing everyone that passes in the hallway, which happens quite often in a hostel. This isn't necessarily problematic, certainly if you know what you sign up for, but for the price I expected a bit more comfort.

The check-in procedure offered a lot of autonomy and arriving early wasn't an issue due to the possibility to use the luggage room before check-in in time. It was nicely located, very close to Vienna Hbf, metro and tram station.

Stayed in August 2022

So many problems with the check in and the bed lock combinations. I had to wait an hour for the system to check me in as I could not use my code to unlock my bunkbed. Reception open late and closed earlier and so ifnu have any technical issues with your lock or codes, be prepared to problem solve you're self. They're no one to help you and customer support won't get back to till the next day

It's very clean and cozy.

Stayed in August 2022

The staff was not really available, and it was quite loud in the evenings. Also the security devices opening the rooms doors and the bed doors were loud too, Weichbildes a bit too bad. I found the beds a bit uncomfortable but everything was very clean!

The hostel is very close to the main train station. Also, the facilities were very clean!

Stayed in August 2022

The bads are not comfortable, and because all the doors open with cods it does a lot of noise during the night in the dorms room

Easy check in, clean and nice

Stayed in August 2022

My room was very small and I didn't like the idea of storing all my properties in the bed capsule. It was very uncomfortable trying to for example move my backpack or take some items out of it. A separate locker would be totally helpful to solve this inconvenience. A frequent issue I have with hostels is when there's few or no hangers in the bigger bathrooms with hairdryers etc. You always use bathroom taking all the stuff like towels, toiletry bag or pyjamas with you and it's really unpleasant when you have no choice but to put it on the floor.

The hostel has an incredible location, right next to the Hauptbahnhof and the U-Bahn station a few metres from hostel's door. Also it's quiet at night and I slept well. The price is reasonable. I went to Vienna to go to a concert and my stay was only for one night, so overall I'm happy with what I got.

Stayed in July 2022

beds weren’t made and provided linen didn’t even fit beds or pillows.

Good location and handy online check in

Stayed in August 2022