Liked everything. A small trouble is a strong smell of chlorine in cleaning agents but overall it was good.

Absolutely everything was amazing for the price!

Stayed in September 2022

Room chlorine smells very bad

Location, staff

Stayed in September 2022

The bed is uncomfortable, the bedsheet and pillowcase are disgusting. The guests are loud on the Common area.

Location is excellent. 8 mins away from Westbahnhof and a Lidl is only 3 mins away. The staff are super friendly and kind. They also have affordable wash and dry service. The bathroom is clean.

Stayed in September 2022

The bedsheets and the blanket were not the best.

The place is equipped to meet all travelers' needs. The kitchen is modern and clean, there is a billiard room and a place for work/relaxation. The staff is extremely friendly and helpful. Checking in and out is quick and easy, there is a supermarket less than 5 minutes away from the location, as well as a train station. Walking to the center takes about 20 minutes.

Stayed in September 2022

3 bunk beds (6 beds) fitted in a small room. Movement space in the room was limited. There is a few cupboard but no keys. They sell the key. There was a very inadequate service in terms of bed linen, towels and pillows.

The location and the team of young staff were super good. I do not include the middle-aged woman.

Stayed in September 2022

People screaming all night, doors hitting, we didn't sleep at all. Staff should stop people from doing noise at night but nobody cares. It's better to pay a few € more and go to another hotel

It's a good location

Stayed in September 2022

Nothing the place had amazing vibe around it. The staff where all super friendly and really helpful. The owner was also very welcoming. The only thing was the heat but like I said earlier the whole city was supper hot.

The room was clean and tidy. Simple but everything you would need. The only problem there is no aircon so it was very hot, I did also stay the hottest week of the summer so it was the same across the whole city. At least a fan was provided. The bed was very comfortable

Stayed in August 2022

The staff is really nice and awesome. When you are check in you get a little voucher for a nice homemade lemonade or sangria.

Stayed in September 2022

There was locker storage in the room, but without a lock... When I asked in the reception they responded with: We just sell them for 5 euros... Perfect service. There was a bathroom in the room, but you couldn't turn on/off the light and fan. They were working with a sensor, but after lighting it on, they were on for at least 30 minutes. I felt like sleeping in the bathroom.

Stayed in September 2022

Nothing

Everything

Stayed in August 2022

I guess it was a bit annoying once I had gotten barefoot because the passageway connecting my room to the lobby/kitchen had a rough surface

Hotel was fine, the rooms, kitchen, wifi and staff were all good. Lidl and the west bahnhof are right outside

Stayed in August 2022

Very nice Staff, comfortableand very clean rooms

Stayed in August 2022

very few pans and utilities

provides towels, huge kitchen

Stayed in August 2022

Kitchen, toilets and beds were clean and available. Recommend for all

Stayed in August 2022

small bathroom with no hand drying facility

convenient location and surroundings

Stayed in August 2022

noise room layout heat and unable to open shutters no AC

location

Stayed in August 2022

very nice staff and good value of money

Stayed in August 2022

Small cushion and short bed sheet that didnt cover all bed; apart from that I didnt like the fact that my room had the main window in front of an inner courtyard, where people gathered here to talk loud at midnight, and staff did nothing to silence them

Comfortable position near metro station

Stayed in August 2022

No air conditioning in room, very bad ventilation and rats

Person available for help, breakfast

Stayed in August 2022

The rooms a seriously small, almost no place to put luggage... nothing for people with claustrophobia...

Very clean place, rooms are located in a "soundproof" area, separated from common areas.

Stayed in August 2022

Awful staff - very rude. Property didn’t follow the policies advertised. Fellow guests very inconsiderate (being very loud / having very loud sex). Horrific stay, left early without a refund and would never want to step foot in the place again.

Nothing

Stayed in August 2022

Very loud. All day and night are noisy, rooms in front of street. Staff shouting to each other early in the morning on corridor. They decided to repeair doors at 8am with hammer and drill. Not recommended.

Stayed in August 2022

I liked everything

Very friendly staff

Stayed in July 2022

Noise. All through the night, people are gathering and in the courtyard speakin the whole hight laughing. Recepcionists, since they anyway have to be awake, they are speaking swith the people who are makin noise, so it is one big mess of sounds, and you cannot rest at all at night. I was not expecting now to be totally quite, but on the other side that you do not know what to do, there is no airconditioning in the rooms, so you have to open the window in order not to suffocate on 30 degrees during the night, and when you open the window on some 6 meters from your window there is the group of people who are drinking, speaking and laughing like anything the whole night. For all three nights of my stay, I had to go to the people speaking and ask that they stop since it is simply impossible to sleep. One night it were some people from Romania, next time, people from USA and UK, and the third night people from Brazil. It has nothing to do with these countries, next night it would be some other people. It is problematic mostly also because it is not good concept of the facility itself. It is combined Hotel and Hostel. So it seems that guests from Hostel area are not concerned with the noise they are making in the courtyard, so the guests of the Hotel building are suffering due to that. I was looking the reviews of the people who said something negative about the Do Step In, and as the interesting thing, the owners are very polite in their replies, which they most probably will be also with reply on this my review. Still, it is not the point to be nice and apologize, but to make such system of work that such things do not happen and continue happening over and over again, so you have to apologize all the time. I wish them all the best, maby they will improove, it would be good for them, but for me, I will never come to their hotel again. If they give me all money refunded, I would consider to come again, but not in this hotel, but in some other their hotel if they have it.

Kind of helpfull stuff.

Stayed in July 2022

The staff were not responsible for anything, the shelves in the rooms were open. They were only selling the lock for money.

Stayed in July 2022