Janis-Joplin-Promenade 26, 22. Donaustadt, 1220 Vienna, Austria
#138 of 400 hotels in Vienna
Guests' ChoiceBased on 1064 hotel reviews
8.4Cleanliness
8.6
Comfort
8.6
Location
8.4
Facilities
8.7
Staff
8.5
Value for money
8.6
Free Wifi
8.8
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End of dialog contentReviewed: January 10, 2025
Nasser
United Arab EmiratesAfter booking the room, I tried contacting the hotel to inform them that I will we will arrive at 7:00 am in the morning but I couldn’t and no one was responding. We know that the check-in is at 3:00 pm but I wanted to ask if there is a possibility to check-in earlier. My family and I arrived at 7:00 AM and asked them to check in earlier and they said that they will try their best. We kept waiting till 3:20 pm in the reception sleeping on their couch. They didn’t even care. The bed sheets seem old and the room is dark. Location is very far from the center. Around 35 minutes by train. I don’t know why people are saying that it has a nice location. There are many constructions over as well.
Room size is good.
Stayed in January 2025
Reviewed: January 6, 2025
Andrius
Lithuaniawould like cheaper breakfast - now it is 25eur per person and it is not reasonable as you pay per double room +-70 eur
Fresh, well made hotel (one of biggest wooden buildings in Europe). Location is not centric, but metro station is right in front of hotel entrance, so you can reach whatever you want in city center in max 30 mins. Nice panorama views from windows.
Stayed in January 2025
Reviewed: January 3, 2025
Pia
Slovenia/
Very good location, right next to subway station. Really nice rooms, nice staff.
Stayed in December 2024
Reviewed: January 2, 2025
Dobrea
RomaniaThe rooms were not cleaned at all when we checked in. We stayed 4 nights and the towels were not changed, nobody cleaned the room. We remained without toilet paper as well. :) The room was at 18th floor and we had 28 C degrees in the room (those days was sunny) and the cooling was not working. The parking and breakfast are too expensive!
The location, because the metro is 1 minute away.
Stayed in December 2024
Reviewed: January 1, 2025
Vakhtang
Georgianice place to stay for a couple days. staff is very friendly and kind. room is clean and comfortable with big bed and big bathroom. subway is across of the road. its very comfartable to get the any place in the city. i like this place so much.
Stayed in January 2025
Reviewed: December 30, 2024
Usca
RomaniaA little bit far from the city center, but the metro station is right next to the hotel.
Very comfy beds and good facilities in the room. The best hotel I have booked in a long time.
Stayed in November 2024
Reviewed: December 26, 2024
Iryna
UkraineEverything is well
Everything was so good, thanks for receptionist Ivan, he was the best receptionist ever!
Stayed in December 2024
Reviewed: December 26, 2024
Alan
SloveniaPoorly cleaned rooms. I found long hear all over the room and in closet. Dust in the room was not clean for a long period. In a hotel ranked 4* I aspect that room will be equipped with slippers, bathrobe and phone to call reception. Also sauna was not included in not so cheap room price and was available for extra payment ( 25€ )☹ Rooms are not cleaned daily and towels are not changed daily. Parking in hotel garage is 25€ per day 😖.
Wery good breakfast and great coffee. They arrange gluten free bread. Comfortable king size bed. Near to U- ban line.
Stayed in December 2024
Reviewed: December 21, 2024
Ezaz
United KingdomLocation and places to eat
Beautiful place, everything very clean and new Forgot the name of the girl behind the desk but she was good
Stayed in December 2024
Reviewed: December 20, 2024
Oliver
SwitzerlandThe Park was so expansive and the other park was a little pit far from the dormitory
Stayed in December 2024
Reviewed: December 19, 2024
Jose
SpainThe sport facilities are offered and included (even as extra cost) in the options of the hotel but is not true since the gym belongs to a different entity and there’s no special price for the hotel guests nor willing to facilite it, at the contrary. Price for 1 day 25€ and 10 days 200€ so please remove from your offer the sport/fitness area.
Stayed in November 2024
Reviewed: December 16, 2024
Svansson
IcelandThe room was very dirty and when asked for room service i was told that in 10 minutes someone would come but never came, there were toothpaste spit everywhere and piss stains on the toilet and the faucet in the bathroom sink looked like it hadnt been cleaned since it was installed, the breakfest was not that great but not bad at all, there were two staff members on the front desk that made us feel unwelcome and very uncomfterable.
Hotel was nice and the rooms looked very nice
Stayed in December 2024
Reviewed: December 15, 2024
Slavomír
Czech RepublicI recently had the pleasure of staying at a wonderfully modern hotel that exceeded my expectations in every way. From the moment I arrived, I was struck by the sleek, contemporary design of the property, which managed to be both stylish and inviting. The cleanliness of the hotel was impeccable, with every corner of the room and common areas spotless and well-maintained. The location was another highlight, situated right next to a U-Bahn station, making it incredibly convenient to explore the city. Whether heading to the city center or other attractions, the efficient public transport connection was a huge bonus, saving time and effort during my stay. What truly stood out, however, was the staff. Every interaction was warm, friendly, and helpful. They went above and beyond to ensure I felt welcomed and had everything I needed, whether it was local tips, quick check-in/out, or just a friendly smile after a long day. Overall, my stay was a fantastic experience. If you’re looking for a hotel that’s modern, impeccably clean, perfectly located, and staffed by wonderful people, this is the place to stay! I’ll definitely return on my next visit.
Stayed in December 2024
Reviewed: December 10, 2024
Alin
RomaniaGreat value for money. Everything you need close to hotel(metro, parking, market)
Stayed in December 2024
Reviewed: December 8, 2024
Yulia
AustriaA very cool hotel, very friendly staff, super easy check in and out. Mega location with very cheap parking possibility within 100 meters (i have only paid like 4,5 eur for the whole night). Got the room with a lake view and wonderful bed. Can definitelly recommend and will chose this hotel again when in vienna
Stayed in December 2024
Reviewed: December 3, 2024
Faris
Saudi ArabiaEverything
Very bad experience
Stayed in November 2024
Reviewed: November 28, 2024
Zizoustefy
Italy25€ X day for access the gym with no invoices no areas for meeting available reception not available until 8 am BOOKING even if I'm a genius III I paid 50x2 euros for the transfer to the airport while my colleagues received the service for free (it's not the first time I had worst price offers in comparison to my colleagues which has no subscriptions in booking )
location close to railway
Stayed in November 2024
Reviewed: November 28, 2024
Norbert
RomaniaNothing to disslike
Everything was great! We really enjoyed our staying.
Stayed in November 2024
Reviewed: November 26, 2024
Simona
LithuaniaIt would be nice to have two key cards for rooms because you need your card for elevator and if you leave the room with card you leave your friend without electricity.
Location is good, metro station near to the hotel.
Stayed in November 2024
Reviewed: November 24, 2024
Anastasiia
PolandI loved everything! It was truly wonderful stay. The hotel staff is very friendly and professional, rooms are spacious and stylish (especially wonderful was the huge bed and led lights!). There’s a parking for cars and subway station 🚉 is just 2 minutes away with direct connection to the city center which is extremely convenient if you also like us didn’t want to spend time looking for parking spots in the city center. Highly recommend this hotel!
Stayed in November 2024
Reviewed: November 24, 2024
Lauren
SwitzerlandQuiet Neighborhood and the building is clean
Stayed in November 2024
Reviewed: November 7, 2024
Anela
AustriaLoved everything about it. The stuff is very nice, the hotel is located perfectly right by the subway u2 and the price is so worth it. Been there a few times, it’s clean and quiet and the view is amazing. We love it!
Stayed in November 2024
Reviewed: November 7, 2024
Nicolas
SpainThe rooms where not functional at all, all very modern but then the TV doesn't go up higher than a volume 6, the curtins are all ripped, and the staff is not very friendly could be more attentive and comunicativ
Not much to like really, I guess the breakfast was kind of ok
Stayed in November 2024
Reviewed: November 3, 2024
Hannah
AustriaThe mattress was extremely soft to the point it felt like it had a hole in it. There was no cooling in the room, it was extremely hot! In winter... We had to leave the room earlier than we would have liked because of how hot it was (28 degrees Celsius). The staff member in the lobby was rude to us when we mentioned this and didn't do anything to help.
Stayed in November 2024
Reviewed: November 1, 2024
Ćorlukić
CroatiaThe room was so hot I woke up sweaty in the middle of the night many times. Can’t regulate heat.
Nothing, really. Free mini bar I guess.
Stayed in October 2024
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