Bathroom could use a bit detailing... it looked like it is not finished yet. No cabinet, no curtain or glass door on shower,no place to put toilettries. A bit empty. But clean and okay. Also,would expect toillettries from a 4* hotel.

Very friendly and helpful staff!

Stayed in December 2024

Great location,very close to the city centre. Room was comfortable. There is available paid parking spaces.

Stayed in January 2025

This might be of course not so easy to change but the walls of the rooms are very thin. You can hear what the guest in the next room is saying through the walls.

I stayed there for the third time. I like the location, the breakfast and how helpful and friendly the staff is!

Stayed in December 2024

Room could have been cleaner; some areas eg. the bathroom were spotless but when I moved a bottle in the minibar to put my own drink in there I discovered that the bottom of the fridge was full of dead flies which I had to wipe up myself, clearly it hadn't been cleaned for a long time. The windowsill was the same, lots of dead insects. Disappointing because the rest of my stay was great!

Wasn't expecting my single room to have a bathtub so that was a lovely surprise! Excellent location if you're using the train station, only ten minutes from there and 15 minutes from the town centre BUT be aware that the Graz tram system is free within the centre plus one stop outside it, which means there's a free tram to and from the town centre via the Roseggerhaus stop only 3 minutes walk from the hotel! Reception staff were friendly but not intrusive which I appreciated, everything worked properly, comfy bed, consistent hot water, lots of plug sockets in the room, plus plenty of loo rolls in the bathroom. It was also free to leave my luggage by reception (until 8pm, when reception shuts). Check-in and check-out were both nice and quick. Would definitely stay here again!

Stayed in October 2024

The staff could work on their friendliness. If you're manning the reception desk at a hotel, you need to be friendly. The woman running the breakfast seemed particularly unhappy but maybe she was just having a bad day?

Location is good if you plan to walk around to see the sights. Hotel had parking on site which is always good. Not many spots so make sure you reserve in advance.

Stayed in September 2024

The TV wasn't working correctly, it had a really bad signal

Clean, Comfortable, Pretty

Stayed in September 2024

The property is fine… unfortunately, the neighborhood is suffering from so many closed businesses

Very clean, well cared for, air conditioned… pleasant walk into town, close to train station, close to 4 different streetcar lines

Stayed in August 2024

Specious. Friendly staff. Free coffee. Dog friendly- free of charge. Garage.

Stayed in August 2024

The location was great, 1 stop on the tram from the main station. 3 stop on the tram from the main square. The hotel was lovely, clean and comfortable. The breakfast was good. The staff were a little lacking in helpfulness, or welcome.

Stayed in July 2024

De ligging

Stayed in July 2024

The duvet on the bed was much too heavy for this time of year and made sleeping uncomfortable.

The location was excellent being on a frequent tram route (and with a stop right outside) between the city centre and the railway station. Reception staff were friendly and spoke excellent English and the room, though not large, was well-furnished and comfortable. Having minor mobility problems, I also welcomed the availability of a lift. Overall the hotel gave the impression of being a bit 'old fashioned' in the pleasant sense of the phrase - unpretentious but friendly and with personable service rather than the 'one-size-fits-all' clinical 'performance' of so many modern hotels.

Stayed in June 2024

Nice clean well equipped at a good location.

Stayed in June 2024

Cost of parking. We arrived in the evening, left in the morning next day and were charged for 2 days

Location, cleanliness, possibility to have our dog with us

Stayed in June 2024

Very friendly and helpful staff. Single room has everything needed, including a very clean and nice bathroom.

Stayed in June 2024

Well kept, clean, good location to access train station and the city centre.

Stayed in April 2024

For the parking price of 17 euros/night you need to go back and forth to the reception to get the keys to the garage. Very inconvenient. It would be nice to automate the process.

10 min from center. Breakfast. Friendly stuff

Stayed in March 2024

The only annoyance was that water cloggs in the bathtub.

Everything was very good, especially the convenience of check-in.

Stayed in March 2024

Breakfast room was a bit draughty. The breakfast was ok but nothing special.

Very close to the train station and excellent public transport connections. Very friendly staff at reception.

Stayed in December 2023

near the city center, clean, possibility to check-in late at night, good breakfasts, kind receptionist

Stayed in December 2023

good service, good breakfast, nice people

Stayed in November 2023

The hotel was OK, but it would benefit from some general upgrade. The room and common areas are dated, carpet in the room is old (at least in my room, cannot comment the status in other rooms), when I walked in I opened the window because it smelled "dusty". The building may have some interesting features but the general look is something to work on...

Staff was kind, room was quiet, location good, not too far from town centre and the price was right

Stayed in September 2023

Convenience and nice room

Stayed in October 2023

Conveniantly located just outside a tram sop with lines to the old city/centre. Walking distance to railway station. Easy check in, very helpful receptionist telling how to go to the opera later in the evening. City maps available. Nice clean room, good bathroom.

Stayed in September 2023

N/A

Room was comfy, and clean and had everything I needed.

Stayed in August 2023