Food all excellent.

Stayed in March 2025

Nothing not to like.

Hotel is in a perfect location (you ski into the skiroom), really kind staff, rooms are clean, everything is clean. They have a huge playroom, pool for little ones and also a big one. Food is yummy, there is so much choice it's almost too much.

Stayed in March 2025

Food is fairly average not as good as sister hotel cristallo where we have previously stayed . Bar could do with a bit of updating as seating is a bit plasticky.

The hotel is really nice, spa is excellent and the staff are super friendly and helpful. It is a great location for ski lift to one side of the resort.

Stayed in February 2025

All ok. Just the interior of the hotel is not the newest but it doesnt affect the great experience:)

Super location, perfect food, very nice staff. In general great place to stay with kids. The food was 5*

Stayed in February 2025

watter in normal area pool was cold, watter in naked area could be warmer, diner could have more meat

Staff was really nice and friendly, everything was great,

Stayed in February 2025

Ski lift was broken.

We highly recommend stay - so much entertainment and great service:).

Stayed in February 2025

Nothing.

Pools and food.

Stayed in December 2024

Wellness opens at 10AM but saunas were not turned on yet. The later checkout could have been provided at no cost iso for payment.

Everything from check-in to check-out went great, even late check-out at the end to enjoy the wellness. Ski service to sharpen the edges during lunch break and exceptional food selection made this an excellent trip.

Stayed in January 2025

Only the check out and check in parking in front of the hotel needs to clean from parking cars because you don't have space to load or unload your things and baggage.

Stayed in January 2025

Location is perfect for skiing, everything is locateted inside the hotel you don't have to go anywhere to rent skies, or to find ski school for your kids. Nearest ski lift is next to hotel but it didnt work all the time due to weather. Hotel is very family friendly and there is a lot of fun activities for kids. Spa is very nice, clean and very well maintained.

Stayed in December 2024

The food is really amazing! Even though it's all inclusive so you have buffets they make a lot of the food fresh and you have so many options! Also nice: you have your own table in the restaurant during your stay so you don't have to look if there's space left to take a seat. Clean and nice designed hotel. Really love the design style of the room, modern and with a lot of storage space for all your clothes. Very comfortable beds, with a nice balcony. Quite rooms so no noise from the neighboors. Good service. I really enjoyd my stay!

Stayed in August 2024

Limited wellness area for kids to only certain days of the week. It can easily mean your kids are not allowed to go there at all if you book shorter stay. Not easy access to ski area if the hotel side lift is closed. Which apparently happens quite often.

Stayed in February 2024

Nothing

Clean rooms, comfortable beds, really friendly staff, ski from hotel, good food

Stayed in March 2024

There was nothing we did not like.

The spa was really nice and the kids' ski school, too. The trainers have really gone above and beyond to help children learn to ski.

Stayed in December 2023

No

Comfortable room, helpful staff

Stayed in January 2024

Whirpool and sauna only naked.

Food, Clean, warm and cosy.

Stayed in December 2023

Nothing really!

The food was very good. Bar and facilities were very good also. The facilities for the children are exceptional. I would strongly recommend for anyone travelling with children of any age.

Stayed in December 2023

It is a little bit outdated

Spa, close to the ski pistes

Stayed in December 2023

Nothing

Everything was amazing. The staff is very friendly. Children enjoy this hotel full of facilities for them

Stayed in September 2023

Great location with friendly staff. They even dug out an adapter plug when we forgot hours which is so rare nowadays! Superb food and facilities.

Stayed in March 2023

We arrived Sun 13.40 , we were the only guests there. I had to fill myself complete registration data of all us 5 into a tablet which did not work well, was in German despite we prefer English. 2 receptionists were chatting private instead of taking our passports and making their work. they did not do even if I asked them. I completed registration at 2pm. when asking if we can have some lunch , they told us they close at 2 the restaurant. stupid behaviour . taking our passports and filling data by reception during our lunch would make a difference…you cannot get a good coffee during breakfast as bar is closed. espresso machines in the restaurant make very poor coffee / espresso) …in general the hotel and entire stay were very nice and we will return back.

Very good place for family holiday with kids - easy to combine skiing, wellness, and a bar nearby playroom :) excellent wellness and separate pool for kids. appreciated all inclusive with great espresso and cocktails.

Stayed in March 2023

Everything was fine

Very good, but not something special.

Stayed in February 2023

Long distance to room, needed two elevators to get to skiing ground, acces with car at arrival not possible because of snow and hill eventhough it wasnt snowing

Great animation, good food, friendyl staff, nice room with two tv's, good spa for skiing resort. Will return next year.

Stayed in January 2023

The whole hotel felt a bit "not new", just a general feeling of a big hotel and resort. Could use some refresh for sure.

Food was excellent! Stayed for 7 days, didnt have a single repeat day!

Stayed in January 2023