Ramolweg 19, 6456 Obergurgl, Austria
#2 of 27 hotels in Obergurgl
Guests' ChoiceBased on 79 hotel reviews
9.4Cleanliness
9.7
Comfort
9.7
Location
9.7
Facilities
9.4
Staff
9.7
Value for money
8.6
Free Wifi
9.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: March 26, 2025
Gail
IrelandPersonally we found the evening meals a little too complicated, we would prefer some evening meals simpler
We really enjoyed breakfast and snacks. The relaxation area, pool, steam room & sauna are fantastic. The staff were all so helpful and nothing was too much trouble. Mark in the restaurant area was exceptional.
Stayed in March 2025
Reviewed: March 24, 2025
Tristam
United KingdomAbsolutely fantastic standard of service from the staff. Attentive, well trained, professional and charming.
Stayed in March 2025
Reviewed: March 17, 2025
Andrew
United KingdomThe food and hotel where excellent
Stayed in February 2025
Reviewed: February 2, 2025
Clive
United KingdomPillows too soft
Great location, very close to ski lifts. Comfortable, clean & very friendly staff.
Stayed in February 2025
Reviewed: January 11, 2025
Davin
United KingdomThe menu. A bit too heavy. I would have appreciated lighter options even if the buffet was here. Pricy !
Very comfortable and caring staff
Stayed in January 2025
Reviewed: December 11, 2024
Amanda
United KingdomNothing
This is a wonderful hotel. It is close to the ski lifts and you can ski back to within a short walk of the hotel. All members of staff were very friendly, professional and helpful. Our room was well equipped, comfortable and very clean. The breakfast was great, with a large selection to choose from. Dinner was excellent, with all dishes cooked to a high standard and presented beautifully. The spa and pool area were great to relax in after a day of skiing. The ski and boot room are on site and ski passes can be purchased at reception. I would definitely recommend this hotel.
Stayed in December 2024
Reviewed: March 10, 2024
Wojciech
Polandgreat service, good location, very good breakfasts.
Stayed in March 2024
Reviewed: February 17, 2024
Sameer
United KingdomCharge for tap water
Incredible hospitality, food and spa! Nothing more to say - and just 2min walk to slopes
Stayed in February 2024
Reviewed: February 5, 2024
Ian
NetherlandsWelcoming attentive staff, beautiful and clean hotel, perfect location for skiing. The spa was gorgeous. Really nice restaurant for breakfast and dinner. We loved every minute and will be back!
Stayed in February 2024
Reviewed: January 22, 2024
Chris
United KingdomNothing
Everything
Stayed in January 2024
Reviewed: December 20, 2023
Frank
United KingdomEverything was fantastic but in particular the staff were amazing
Stayed in December 2023
Reviewed: May 20, 2023
Anna
NetherlandsIt was a bit too warm inside.
Cosy and homey hotel with excellent service. I can’t wait to go there again! We had a great time and everything was just perfect. Daniel - the restaurant manager was super attentive and sweet to us.
Stayed in March 2023
Reviewed: April 6, 2023
Mark
United KingdomThe service in the restaurant was amazing. The attention to detail was fantastic. Thankyou.
Stayed in March 2023
Reviewed: March 31, 2023
Simon
United KingdomBe good to have a weekly fondue/raclette option
Food was excellent! Great fresh salads and fruit and delicious variety every night
Stayed in March 2023
Reviewed: March 26, 2023
David
United KingdomService was excellent and quality of food and presentation was superb
Stayed in March 2023
Reviewed: March 26, 2023
Kelly
Luxembourg-
everything
Stayed in March 2023
Reviewed: March 24, 2023
Carley
United Kingdomnothing at all! Amazing hotel and staff!
The food was amazing, the presentation beautiful. The service was impeccable, the staff were all efficient, friendly and helpful. Half board was perfect here because the breakfast buffet had a great variety of options, and there's a snack buffet half way through the day which is perfect timing when you've been on the slopes all morning. The room was great, enough storage which i sometimes find a problem with in other hotels, a nice big balcony and comfortable beds. One side of the hotel faces out to a ski slope and the views are stunning to wake up to. The hotel is situated close to everything, 5 min walk to the nearest gondola, 10 min walk to the bus stop for other ski areas. The spa was great to hang out in after a long day of skiing. I wouldn't book anywhere else!
Stayed in March 2023
Reviewed: March 20, 2023
Eric
Belgiumnothing
everything
Stayed in March 2023
Reviewed: March 18, 2023
Heather
United KingdomRooms are small for a week. Limited control of heating in the rooms. Excess of food which was unnecessary
location and staff were excellent . Very clean and efficient.
Stayed in March 2023
Reviewed: March 16, 2023
Rokas
LithuaniaEverything is in order! Great SPA area
Stayed in March 2023
Reviewed: March 16, 2023
Antony
United KingdomSmoke drifting in from neighbouring room when balcony door open . I suggest banning smoking on room balcony
Food generally excellent Staff exceptional throughout the hotel
Stayed in March 2023
Reviewed: March 15, 2023
Faith
United KingdomThe Hotel was so lovely and peaceful, although very close to lifts - rooms were spacious and contemporary. Food was absolutely lovely, with loads of choice and catering for all diets The staff were all wonderful and went above and beyond to make our stay enjoyable. A big shout out to Andras - he was the best! A great team of lovely people. The staff over the road at the Josl were fab too.
Stayed in March 2023
Reviewed: March 10, 2023
Steve
United KingdomNothing without looking for fault such as one supersize pillow and one cushion size as opposed to 2 regular sized pillows.
Catering facilities and professionalism of the staff. Very comfortable room with modern equipment such as coffee machine, flat screen tv with ability to connect via HDMI cable. Plenty of wardrobe space and hangars. Good room lighting. Good hairdryer - all the little things that you dont choose a room for but appreciate when they are right or curse when they are not.
Stayed in March 2023
Reviewed: March 7, 2023
Helge
GermanySuper friendly staff, great service, spotlessly clean. Great for skiing.
Stayed in March 2023
De Koog, Netherlands
Swindon, UK
Triesenberg, Liechtenstein
Pokhara, Nepal
Tramore, Ireland
Zandvoort, Netherlands
Getsovo, Bulgaria
Warsaw, Poland
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content