Maria-Theresien-Straße 46, Innenstadt, 6020 Innsbruck, Austria
#68 of 71 hotels in Innsbruck
Guests' ChoiceBased on 1337 hotel reviews
7.0Cleanliness
7.4
Comfort
7.1
Location
9.3
Facilities
6.5
Staff
8.4
Value for money
7.2
Free Wifi
8.2
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End of dialog contentReviewed: September 17, 2024
Linc
AustraliaBreakfast was relatively basic cold fare, with no warm rolls, bacon, or eggs. There were no communal lounge facilities nor in-room utensils available to enjoy a wine or small platter at the end of the day.
Location was very good, price point was fair, and the hotel itself was rustic but nice. Service was good, and parking was available nearby.
Stayed in September 2024
Reviewed: September 13, 2024
Janine
SwitzerlandToilet lid was loose/not properly mounted, cleanliness could be better (there was hair from someone next to the bathroom sink upon check in). WiFi signal not amazing, but working.
Great location and very close to the city center and train station. Good breakfast with choices (bread, croissant, cheese/meat, warm egg, milk, yoghurt, cereal, fruit, orange juice, coffee, tea). Here I don't understand the bad reviews. Friendly staff. Bed was ok. Hand sanitizer on every floor. Shampoo/shower gel mix and hand soap are available in the bathroom, also towels.
Stayed in September 2024
Reviewed: September 9, 2024
Andre
NetherlandsThere was no opportunity to drop off luggage during the hours that check-in/check-out was not manned. So I had to walk with my luggage through the city until 15.00 hours.
Location is fine, in the city centre, near the train station, bus to the airport stops in front. Shower was fine but a bit cramped. No airco, so during hot days it can be quite hot in the room. There was a fan available. Breakfast was fine.
Stayed in August 2024
Reviewed: September 7, 2024
John
United StatesMy room was above a noisy street, too hot to close the window.
Stayed in August 2024
Reviewed: September 6, 2024
Tamal
IndiaVery small room and washroom, no AC, no Fan and no parking nearby
Location is good near train station and the main square
Stayed in August 2024
Reviewed: August 31, 2024
Chandradaye
Trinidad and TobagoWe had a long wait in the reception area when we arrived. There was only one person attending to customers.
Breakfast was passable. The location was good close to the old town and train station.
Stayed in August 2024
Reviewed: August 31, 2024
Deborah
United KingdomFantastic location. Good breakfast served. Reception staff friendly. OBB train station 5 min walk away.
Stayed in August 2024
Reviewed: August 26, 2024
Barbara
United KingdomA bit hot without aircon but that’s not too bad
It was very lovely
Stayed in July 2024
Reviewed: August 23, 2024
Dilys
AustraliaGreat location -fantastic breakfast.
Stayed in July 2024
Reviewed: August 21, 2024
Jessica
GermanyThe location of the hotel was very convenient, less than 10 minutes walk from the train station and less than 10 minutes walk into town. Check in was very easy even though there was no one at reception. Breakfast was good, and the staff were friendly.
Stayed in August 2024
Reviewed: August 19, 2024
Julie
United KingdomIt was very dated and some bits in need of repair. Our room only had one out of five if the bulbs working in the main light. There was no air con and as it was very hot we had to leave all the windows open all night. Unfortunately the location it is in means it’s very noisy all night with traffic, trams and church bells! Reception is noon between certain hours which usually a bit restrictive.
We had a large family room, one of the circular ones on the corner of the building, so it was very large and had a table plus a dressing table which was helpful. The location was good - close to the train station and not far from the old town. The breakfast seemed very basic at first glance but was actually very nice and filling. Reception staff were very friendly and helpful.
Stayed in August 2024
Reviewed: August 16, 2024
Hideki
JapanThe baggage could not be left before the check-in time(3p.m.). The reception was closed.
Good location.
Stayed in August 2024
Reviewed: August 16, 2024
Traveller
FinlandNo air conditioning so the room was super hot. Located next to a busy street so opening the window was not possible due to the noice. Very basic breakfast and no vegetables or fruits available.
Good location and nice staff.
Stayed in August 2024
Reviewed: August 13, 2024
Sally
United KingdomRoom needs more lamps. The old lock on door is still in place and kept sticking in door stopping us from leaving one time and worrying us about getting back in. We wanted to check in earlier but our message not read so more flexibility here would have been great.
Family room updated. King size bed comfortable. Breakfast good. Location good. Staff friendly.
Stayed in August 2024
Reviewed: August 12, 2024
Ted021140
United KingdomLack of restaurant on site and no cafe or bar. Paper cups provided in the en suite bathroom were a poor substitute for a more solid form of container. The lack of any reception staff for most of the day meant it was impossible to get any advice.
The location is very good, easy access to railway station and an easy level walk into the main centre
Stayed in August 2024
Reviewed: August 11, 2024
Alison
AustraliaVery difficult office hours to check in / store bags. No fan or air con and street was very very noisey so couldn’t sleep with window open. Was very hot.
Good proximity to train station. Good free breakfast
Stayed in August 2024
Reviewed: August 10, 2024
Sarah
United KingdomBreakfast was a bit basic & coffee machine was broken. Also room was noisy from people outside (we stayed in summer -was v hot do had to sleep with windows open. But those factors bit out of hotel's control.
We had the family room. Very big! Fine to sleep in. A lot of stairs but helped to work off all the food we ate... location was excellent. Luggage storage as well. Compared to other hotels in the area, it definitely best value for money
Stayed in August 2024
Reviewed: August 10, 2024
Guanboon
SingaporeRoom is warm and the fan is noisy.
Location
Stayed in August 2024
Reviewed: August 9, 2024
Margaret
United KingdomOnly that the hotel only opens it's doors from 3pm to 7pm so no chance to store your bags if you come even 10 mins early.
Perfect position....not far from Station and town centre. Room was clean and breakfast good seeing it is a cheap hotel with quick turnover of guests.
Stayed in August 2024
Reviewed: August 8, 2024
Rachel
ItalyThere was no lift to our room.
The room was very spacious and clean.
Stayed in August 2024
Reviewed: August 8, 2024
Priti
IndiaNo complaints
Location was very much in the centre but did not have loud noises. Room was spacious and beds are comfortable. Parking is easy and the staff is very friendly and cooperative. Clean rooms and value for money.
Stayed in August 2024
Reviewed: July 31, 2024
Boris
GermanyI was extremely surprised by their time management. If you read that check-in is at 3:00pm, it doesn't mean you will be in your room at 3:00pm. At 3:00pm, the hotel doors open and the entire crowd that was waiting for the opening gets in line to check in. There were 13 people in my line :) I understand that due to time management they save on staff and it affects the price of the hotel, but to feel like a herd is not very pleasant. The windows of my room were located on a busy roadway and it was impossible to sleep with the open window.
The hotel serves excellent breakfasts. And it is the only hotel that serves POACHED eggs!!!
Stayed in July 2024
Reviewed: July 30, 2024
Rod
United KingdomTowels and beding were not changed all week
Stayed in July 2024
Reviewed: July 28, 2024
James
United KingdomLimited selection at breakfast; appreciate it’s complimentary and reflects local style, but some sweet pastry options - croissants, cakes etc - would be welcome.
5 minutes walk from Hbf or one stop on tram. Friendly welcome, easy check in. Handy for shopping areas and old town. Clean, quiet room; no aircon but not too hot. Good Wi-Fi
Stayed in July 2024
Reviewed: July 28, 2024
Andrea
Italy- no air conditioning
- location - breakfast - staff
Stayed in July 2024
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