Not much

Fantastic place, great rooms and public spaces, the spa and pool being exceptionally good. The staff are extremely nice and helpful. Highly recommend

Stayed in March 2025

Nothing

Excellent location, receptive and friendly staff, and first class breakfast

Stayed in February 2025

Outdoor pool can be a bit hotter for me. Table setup for our weeding a little tight.

I was staying at the hotel for the weeding of my son. I was please with the hotel facilities, the room and the wellness area. You can see that someone was thinking when they did the design. The rooms are amazing the restaurant are fine but the wellness is outstanding.

Stayed in September 2024

Wonderful location, and very nice facilities to relax after a long day of skiing

Stayed in March 2024

Not particularly

The clean and warm space and the friendly, cheerful and polite staff made for a very comfortable stay. The hotel is warm and there is a heated pool, so you can enjoy it even in winter. The food is healthy and delicious, so you won't get bored even if you stay several nights. The gondolas operate until 1am, so you won't have any trouble.

Stayed in April 2024

Breakfast was fabulous with a wonderful view Location ski in ski out

Stayed in January 2024

Size of room No tea/coffee making facilities in room No option for lower cost dining in the evenings

Location - awesome ski area Ski in/ski out Spa facilities Choice of restaurants Very helpful staff Very good breakfasts

Stayed in February 2024

Hard to walk up the tunnel - should provide buggies And no complimentary water in the room Yoga should also be offered free

Excellent location, views, delicious breakfast and friendly staff and nice spa facilities

Stayed in January 2024

The temperature in the hotel, especially in the rooms and the panorama restaurant is way too high, it must have been locked at 28 degrees!!! Made for a poor night’s sleep unfortunately:( and we had to keep the balcony door open just to have an icy draft. Maybe it’s their floor heating as you can’t control the heat from the room (turning the radiators down didn’t affect it) but they need to do something about this problem. I really want to go back to this lovely hotel, but sadly probably won’t as I know I won’t get a good night’s sleep :((

The staff is amazing, so hospitable and the service is so personalized! Spa is fantastic, we especially loved sitting in the outside jacuzzi watching the snow come down (protected under a roof overhang:) with the strong therapeutic jets to ease your tired ski muscles.

Stayed in November 2023

Room was a bit tight

Stayed in July 2023

Pillows were a bit too soft / insubstantial

Friendly and helpful staff, delicious breakfasts, relaxed environment, not stuffy or too formal, great location, outdoor hot tub, nice indoor pool, sauna and steam room.

Stayed in April 2023

If I have to be picky, the walk from the gondola can be slippery (but you can always use the indoor tunnel) and the overall indoor temperature was bit warm (but we just opened windows). That said, don’t let either of these nitpicks dissuade you from this incredible hotel.

All of the food options were excellent, definitely don’t miss the Austrian restaurant nor the Alter Goldener Berg for traditional fondue. Breakfast is also excellent. Most importantly, the entire staff was genuinely attentive and beyond responsive to any requests or needs. I cannot recommend highly enough.

Stayed in March 2023

I thought the lighting in the lounge area ,whilst no doubt very expensive, is badly designed and creates a slightly harsh feel giving no real mood/atmosphere (especially if the fire is off which is was 4 from 5 days ) and the “club “area is positively gloomy ... other minor points … Sauna is too hot (90c) and coffee at breakfast is generally not hot enuf and lastly reception area staff bit glum and need an injection of cheerfulness.

Returning after 10 years found main public area no longer trad now very designer. Golderner Berg sits alone above Lech and is silent at night has an amazing setting and views wonderful spa ,great food and outstanding customer service ,especially from Robert,Davor and Mira who were always so friendly ,helpful and attentive during our stay . Overall a real pleasure to be there and we enjoyed some great hiking .

Stayed in September 2022

Only the fine dining restaurant had good tasting vegan food, the food (both breakfast and dinner) we got served as vegan option at the Panorama restaurant was simply bad! Our room was small and without any ventilation, so we had to sleep with the balcony door open so it wouldn’t get too warm, and this was in March so I don’t know how it is there in the summer.

Great location! It’s close to the gondola to go sown to Lech and you can ski in and out as well. There are 3 restaurants at the hotel and 2 of them offered vegan options. They have a big beautiful terrace for lunch and afternoon drinks as well. The spa was great and I loved the out door hot tub. I had a massage there as well, which was good and reasonably priced. All service was good.

Stayed in March 2022

Unorganized staff, we had to move rooms unannounced in the middle of our stay and staff was going through our things and moving our things to another room without asking. When confronting them it was made sound like our fault and we had to sacrifice half of our ski day to accommodate a mistake made by the hotel. As an apology we got 5 cookies. Probably one of the worst customer service experience I’ve ever had.

Great location and facilities.

Stayed in December 2024

The bedroom

The location

Stayed in August 2024

They didn’t refresh the body wash during the entire stay (we ran out completely), we were ignored in the sun terrace restaurant and then treated like annoyances for asking about our forgotten drinks. They took almost 2 hours to bring down our luggage on the last day and couldn’t explain why, or where our luggage was; we missed scheduled reservations because of it.

Stayed in December 2022

swimming pool was very dated. the room was extremely small. staff was inexperienced.

location and views

Stayed in August 2022

There are no comments available for this review

Stayed in August 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in November 2023