A bit noisy in the morning with the paving works outside but only a minor temporary issue.

Really friendly staff, comfortable room and excellent location.

Stayed in July 2024

I like pretty muchevery thing. I thought the breakfast was good, but not as good as some of the other hotels I’ve stayed in. And it did not come with the price of room.

The hotel is in a wonderful location. It was an old town close to everything. We did have to walk a bit from the train station kind of easily taking a bus or taxi. The room was very clean and the front desk was excellent. I enjoyed the room and air conditioner was ice cold!

Stayed in June 2024

Could have done with another pillow Compared to what I paid for my other hotels I think it was a little bit expensive for what it was

The staff of very warm and welcoming and happy to help

Stayed in June 2024

Did not have breakfast Location wonderful in the old town

Stayed in June 2024

Unfortunately, road works immediately outside the hotel were something of an issue. Hopefully, this will not be a long term matter. As it is in a pedestrianised area, taxis could not get too close.

LOvely old style hotel full of character with very pleasant and helpful staff

Stayed in June 2024

Perfect location Stuff very helpful

Stayed in June 2024

everything! a real gem!

Stayed in June 2024

A/C was preset, and our room was warm.

Location and staff

Stayed in June 2024

Unfortunately we had a problem with our room but the staff were great sorting it out

Great location, great staff, close to carpark

Stayed in June 2024

It is not fair for a 4th star hotel not to have a mini bar in the rooms

The location and the restaurant.

Stayed in May 2024

This is a unique hotel, housed in a building that started life in around 1340. The interior is quite fascinating with many items in the public areas highlighting the historical aspect of the hotel. The room I had was well appointed with probably the biggest bed I've ever slept in - very comfortable - a good desk, a large flat screen TV, a good sized safe, air conditioning, a kettle for tea and coffee, and a well fitted ensuite with a large shower with rainfall shower fitting. Everything in the room was spotlessly clean and there was the eco option to choose whether to have the room serviced or not every day (with a free drink for the days you don't require servicing). There is a small bar area and an atmospheric restaurant for breakfast and evening meals. Although breakfast wasn't included in my booking I did take it every day. There were plenty of options including cereals, cold meats, cheeses, juice, etc and scrambled or fried eggs were cooked to order. Evening meals in the restaurant were varied and delicious, and service was top class. For an extra charge, the hotel also provided a very good laundry service with a fast turnaround; clothes taken to reception first thing in the morning were laundered and returned by early afternoon. The hotel is in an excellent location right in the old town close to the main square. Within easy walking distance is the Hofkirche which was built as a memorial to Emperor Maximilian 1. The kirche contains an impressive cenotaph with a remarkable collection of German renaissance sculpture, it is well worth a visit.

Stayed in June 2024

Shower pan height was close to glass door height, so very easy for water to escape.

Historical info , bar & restaurant, location

Stayed in June 2024

The history of the building and a very comfortable room and excellent bathroom.

Stayed in June 2024

Location. Spacious

Stayed in May 2024

N/A

Breakfast was excellent. Perfect location. Staff were very personable. Friendly and helpful.

Stayed in June 2024

There was noisy street work going on. The rooms should have more towels and more amenities such as a bar of soap and slippers. Perhaps even shampoo and conditioner. The breakfast was very good but please offer some local sweets better than donuts and muffins. A strudel would be wonderful.

Wonderful location and beautiful rooms. The staff was very helpful.

Stayed in June 2024

The carpet needs to be replaced

The location and staff where perfect

Stayed in May 2024

Lovely historic building, full of character. Location excellent...walk out door, there is centre of historic Innsbruck

Stayed in May 2024

No complaints.

Well located with cheerful, helpful staff. It was a chance to experience a bit of history in this iconic building. Facilities were modern and functional withouts feeling that the originality of the building had been compromised.

Stayed in May 2024

Amazing location. The staff were very friendly.

Stayed in May 2024

Price a little bit high ...

Great Hotel in the Center of Innsbruck, very nice rooms, exceptionally friendly and helpful staff!

Stayed in May 2024

Fantastic location right in the city center. The staff was lovely and the rooms are spacious and clean. Will definetely come back and recommend 100%

Stayed in May 2024

Excellent location in Innsbruck. Big spacious rooms were nice and everything was clean. Staff were friendly and helpful.

Stayed in April 2024

There was very loud construction noise in the adjacent street which started at 7am finishing at 6pm. We had to have our window open as we were unable to adjust the air con in our room below 22 degrees so this meant we were really disturbed by the noise. Whilst not the fault of the hotel, some warning and acknowledgment of the issue and inconvenience would have been appreciated.

Location was very good and reception staff exceptionally helpful. Interesting historical building.

Stayed in May 2024

Wonderful ambiance. Attentive staff.

Stayed in May 2024