Lots of noise from the street.

Location is good. The staff is very nice. Breakfast was great!

Stayed in June 2022

The noise from the street.

The staff was nice. Breakfast tasty.

Stayed in June 2022

Excellent location

Excellent location & breakfast

Stayed in June 2022

The room is quite small

Very central. Located in a real historic building, well kept. Come here for a vintage experience.

Stayed in April 2022

No wifi in the hotel. Clunky room key is a pain

Location was fabulous - only steps away from the major siights of the old town. Hotel had a fast and resposive elevator. Desk staff were helpful and the desk was manned 24 hours which was handy for getting a 5:00 am cab to the airport. Restaurant attached to the hotel was very nice. Room had AC but you have to make sure the windows are fully latched or it won't work

Stayed in June 2022

The staff and the location were fabulous!

Stayed in May 2022

Perfect location to a good price. Friendly and helpful staff.

Stayed in May 2022

Amazing situation, friedly staff, clean facilities, good restaurant.

Stayed in May 2022

The Wifi connection was not great.

Great location in the heart of the city. Friendly staff, clean room, very comfortable bed.

Stayed in May 2022

Fantastic location right off Graben a major pedestrian only street loaded with shops and restaurants. Less than 5 minutes walk to St. Stephan’s Cathedral. Just about anything we wanted to see was within walking distance of hotel (Museum Quarter, Danube River, Spanish Riding School etc.). When we went further out to Schönbrunn Palace and the Vienna Technical Museum we took Uber, which was pretty reliable and affordable. There is a U-Bahnstation literally 2-3 minutes from hotel. The room was decent size with two big armoires. Staff were very nice and the in house Italian restaurant was good. Our room was about 270 square feet, which was very comfortable.

Stayed in April 2022

Water and coffee in the room was not for free.

I like the spirit of old Vienna house and hospitality

Stayed in May 2022

More modern decor in bedroom

Great location. Pity about the noise from the nightclub on Saturday night.

Stayed in May 2022

very good location

Stayed in April 2025

The breakfast was acceptable, BUT - every time I ordered a black tea, expected to bring me a small teapot with hot water and a bag of black tea separately - nothing like that - the cup was filled to the top with hot water and a tea bag was floating in it and was nowhere to pour the milk. I hope someone will teach the staff how to serve tea at all - English style! The double room is very small - OK for a single use only, but for two is very narrow. The rooms are very outdated and basic furnished. The rooms look like they're from an old movie filmed before 1898 somewhere in a communist country, especially the locked fridge, very small TV screen, bathroom and basic furniture. If you stay for one night is OK, but for more that one-two nights id a little bid depressing.

Central Location!

Stayed in January 2025

Room was rather small, but had everything we needed and was really charming. So not really a complaint - just if you traveling with large suitcases they might take up all room.

Hotel was very nice, room was charming and very clean. Bed was comfortable. Light fixtures and furniture were old fashioned and we loved the look. Bathroom was updated, clean and very comfortable. Cleaning staff were very efficient and everyday cleaned as soon as we left for town - we enjoyed comming after lunch to a clean room. Breakfast had a good selection of food and personel made coffee to order - we loved our food and coffee. Hotel is located in close proximity to museums and old town - you can walk to a lot of attractions. We also loved old time charm and old fashioned real keys - was fun to actually lock the door for a change.

Stayed in December 2024

Breakfast was very good. Better than a typical Continental breakfast. Hotel was cosy and warm. In a fantastic location.

Stayed in December 2024

The area around the hotel is one of the most popular in Vienna, so it can get crowded.

A small, cozy and comfortable hotel, tucked away in an alley off the "Graben" shopping street, opposite the (in-)famous Cafe Hawelka. 3 min. walk from the Stephansdom, and 5 min. from the Hofburg, it's located about as central as it can get. The rooms are small, but clean and comfortable, and the breakfast is excellent.

Stayed in December 2024

Nothing

Absolutely perfect location beside Stephenplatz, central and within walking distance to a lot of main attractions. Staff friendly and help, good size room, clean and well maintained. Restaurant attached to hotel was lovely

Stayed in December 2024

Accommodation

Restaurant

Stayed in November 2024

Poor value for the money. Small room, passable decoration, tiny bathroom, quite charmless

Located in historic city center. Just a few steps away from the cathedral.

Stayed in November 2024

unstable wifi, very basic breakfast

clean and right in the center of everything

Stayed in November 2024

This hotel is offering small, dated and overpriced rooms with view on the wall and bars on the window in centre of Vienna. I have paid 150 euros/night for a small room without breakfast. I had a bars on my windows with a view on a dirty wall with garbage bins right a front of it. Early in the morning people started to move those around with a lot of noise , so ,no rest of good sleep for me as well! Furthermore, during my stay there was renovation going on ( November 2024) Therefore , strong smell of paint in corridors.

Central location and historic building ( like many others in Vienna). restaurants and shopping street is less than one minute distance from the hotel.

Stayed in November 2024

The deposit procedure - I had to call the front desk to remind her about the issue and her reaction was not adequate.

The staff at the restaurant was very friendly and expedient.

Stayed in October 2024

The breakfast was poor and space where the breakfast is placed is quite narrow. Very humble variety! The tea was served in a very strange way - just the tea bag in the cup and the cup was full with water - no place where to pour the milk. Even no croissants! Two many staff in the narrow space designated for breakfast and difficult for guests to pass each other. Part of the check-in procedure is taking 30 euros deposit for mini bar from a credit card. The deposit was taken immediately from my card, and 2 days later it still has not been returned to me.

Good Location!

Stayed in October 2024

The other 3 staff members I dealt with were very stand offish and rude. I met up with a friend on my last night and it got really cold so I said we can just hang out in my room so we weren’t freezing. Well the gentleman at the front desk acted very annoyed, verified that I paid for a room there and then proceeded to tell us that I couldn’t bring my friend up to MY room that I PAID for. Since when does a hotel get to tell a customer that PAID for that room that they can’t bring anyone else inside? Never heard of anywhere having that policy and I found it to be ridiculous. If the staff member explained nicely that that was their policy for such and such reasons I would’ve understood. But unfortunately he was rude about it and just said “you can’t go up.” In a rude tone. No more explanation. That was disappointing and I will not be returning to this hotel.

Good location, comfortable room, and liked the atmosphere. One of the staff members was wonderful and kind and gave me a free upgrade when I extended my stay

Stayed in October 2024